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From Thom Donaldson
on 28-Oct-2011 |
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Had to divert to Bend after running out of O2 near Shasta. The staff of Professional Air is truly professional. After buying fuel and O2, I received a hangar discount and a courtesy car to drive to the hotel, which came at a nice discount (I recommend the Phoenix Inn wholeheartedly). First-class FBO with excellent service and very friendly personnel. Highly recommended.
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From Todd Miller
on 18-Sep-2011 |
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Very helpful and first class service.
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From Bill Peyton
on 18-Aug-2011 |
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This is the second time we have flown into Bend for our vacation. The FBO is first class, with rental cars from Hertz $50/day. The fuel is reasonable and parking is secure. Lots of glider activity and GA activity on the ramp. The airport is 10 minutes from downtown.
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From Shaun VanBergen
on 17-Aug-2010 |
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I rented ProAir's SR-20 and Hired Russ as a CFII to check me out in the plane. The SR-20 was as clean as ever and my 4-hour flight went flawless. As usual Amy and the crew at ProAir were outstanding. See ya next year
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From Jerome Heldt
on 07-Aug-2010 |
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I had a maintenance issue with my Skyhawk which Harland quickly and courteously resolved. Thanks a lot!
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From John Keller
on 27-Jul-2010 |
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Returned to Bend with the PC-12 for the Cycling Classic. Great friendly and competent service from all FBO personnel; line and staff! No doubt we will return about the same time next year? Each time I am here, it seems there are new improvements, everywhere! Had a great time speaking with everyone and covering the changes that have occurred since I first started flying here in 1998. Keep up the great work! Hard to believe that two Great-Uncles homesteaded at Millican in 1907 and worked six days a week at the mill? Times have changed!
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From Craig Groff
on 26-Jun-2010 |
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Flew in on 6/6/10. This is a definite place you want to stop and stay! Pro Air is awesome! Amy (Amy you rock!) got us a great rate at the Oxford Hotel, right downtown Bend! Definitely will be back sometime and will use Pro Air! Oh yea, self-serve fuel price was right in line as well as hangar cost! Thanks!
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From M Houston
on 26-Apr-2010 |
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Flew to Bend to see family and utilized Professional Air for my overnight. Amy and the rest of the staff were fantastic. Line person was at the plane immediately after shutdown to provide any help with the plane, passengers, baggage, etc. I called ahead the next morning and they were delighted to fuel the plane and clean the windscreen so I didn't have to deal with it and my passengers and the preflight, etc. Everything was ready to go when I arrived at the airport. Overnight tiedown fee was waived as I purchased fuel. Fuel and fees are very reasonable. Staff was extremely friendly and "professional". Thanks for an awesome experience!!
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From Richard Kelly
on 27-Nov-2009 |
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Awesome service and support. And great fuel prices. Thanks!
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From Harry Pacynski
on 09-Sep-2009 |
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Great people will do all they can to help you out here. We arrived after hours on a holiday, and they still found a way to get me transportation into town.
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From Carl L. Hopkins
on 03-Sep-2009 |
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August 15/16 2009. Spent the night with some friends. Excellent service. The 99's race was in town so they were temporarily out of tie downs. They put me in front of the FBO and later moved me when the racers all left. Good fuel service. Very friendly staff. Nice office.
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From Gary And Alice Nelson
on 20-Aug-2009 |
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We use Professional Air frequently and have found them excellent. They offer free Wi-Fi. It is very high speed, which makes it a good place to update flight databases. They also have a pilot special at the Brasada Inn that is a super place to stay, but is outside of town by about 10 miles. Service center has worked on our Skylane. Excellent work.
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From Mike White
on 11-Aug-2009 |
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Inbound for BDN on Aug. 3 with my wife, I lost intercom & TX over RDM. Landing at BDN, I went directly to Professional Air where they treated me quite courteously & professionally & gave us bottles of cold water. Their maintenance staff quickly zeroed in on the PTT switch or mic wiring but then referred me to the avionics shop on the field, Leading Edge Aviation. I was pleased that they knew & readily admitted their limits. Leading Edge found a compound problem, a short in the mic jack wiring and an intermittent problem with my headset mic. This malfunction was a repeat of one a few weeks ago, where I paid another shop over $400 to check out but not find the problem because they had prematurely zeroed in on the No 1 radio. I highly recommend Professional & Leading Edge. We spend an unplanned overnight in Bend, but no problem, we're retired and on no fixed schedule!
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From John Keller
on 27-Jul-2009 |
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July 23-26 PC-12 trip to Bend for Cycling Classic. Excellent service at this courteous and caring FBO. All personnel exhibited high degree of "customer service" upon arrival and departure. I started using this airport in May 1998 and there have been many great changes over the years.
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From Rick Polinsky
on 12-Jul-2009 |
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We stopped overnight at Bend on the way to visit family in Portland and were treated to some of the best FBO service we have ever received...Especially with only a ten gallon fuel purchase because of weight and balance restrictions! Tara arranged for a delightful room at one of the local hotels on the river that provided shuttle transportation, Gabe made us feel most welcome, and the operation truly is "Professional." I highly recommend Professional Air not just as a fuel stop, but if you have time, it was an excellent town for a quick vacation with great food and scenery, plus shopping for my wife in the Mill District! Thank you again for making us feel most welcome.
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From Brian Woodruff
on 07-Apr-2009 |
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I flew into Bend with my kids and was offered the crew car for the afternoon to visit the High Desert Museum. The staff is incredibly courteous and helpful - the best I've experienced in the region.
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