Comments are submitted by their authors and do not reflect the opinion of AirNav, LLC. All comments must adhere to AirNav's Policy on Comments.
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From Bill Mainardi
on 19-Sep-2019 |
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Upon arrival I waited over 15 minutes for an escort of a rental car to my plane. They said there were several aircraft that had just landed. Upon departure two days later, I went in to the FBO after my preflight to drop off the keys to my rental car and I was surprised to find it unattended. And once the door closed behind me, I was locked out of the ramp. When I used the phone next to the door to the ramp to call someone, I was transferred and then prompted to leave a voice mail. Really?? You can imagine the frustration when there was weather moving in at my destination and being forced to wait over 20 minutes for someone to unlock the door to the ramp. It is quite obvious that this FBO is significantly understaffed. Note to Bangor Aviation: I understand the need for security protocols at Class C airports but notwithstanding, pilots expect and frankly demand immediate and unfettered access to their aircraft. What are both the ramp fee and handling fee for then?
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From Jim O'Day
on 05-Jun-2019 |
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Wow, so friendly and helpful. Really quick on the refueling and paperwork too. Friendliest CBP guy I have ever encountered too. Well done.
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From Eduardo Acosta
on 05-Oct-2017 |
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Been to BGR multiple times and the folks in the FBO just are so professional and always very helpful. I would pick this airport any time. Besides they work 24x7 so you never have to worry about what happens late at night they are always there same with customs. Just a top notch facility all around.
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From Jim Butcher
on 24-Aug-2017 |
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Our main EFIS screen went blank shortly after departure on Sunday from Bar Harbor. We diverted to KBGR. The assistance was terrific. They directed us to parking near the avionics shop. We used their computers to look for solutions on-line. They loaned us the van to get a bite of lunch. When we decided to stay overnight, they arranged for a hotel room and took us to the terminal building. Our entire experience at KBGR was very satisfying thanks to the crew at the desk. Thank you!
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Upon arrival I waited over 15 minutes for an escort of a rental car to my plane. They said there were several aircraft that had just landed. Upon departure two days later, I went in to the FBO after my preflight to drop off the keys to my rental car and I was surprised to find it unattended. And once the door closed behind me, I was locked out of the ramp. When I used the phone next to the door to the ramp to call someone, I was transferred and then prompted to leave a voice mail. Really?? You can imagine the frustration when there was weather moving in at my destination and being forced to wait over 20 minutes for someone to unlock the door to the ramp. It is quite obvious that this FBO is significantly understaffed. Note to Bangor Aviation: I understand the need for security protocols at Class C airports but notwithstanding, pilots expect and frankly demand immediate and unfettered access to their aircraft. What are both the ramp fee and handling fee for then?
Wow, so friendly and helpful. Really quick on the refueling and paperwork too. Friendliest CBP guy I have ever encountered too. Well done.
