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From C. Bud Symond
on 12-Dec-2011 |
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Once again I have to say that KBMG is one of the best if not the best fuel stop in the Midwest. I have been stopping there regularly now for several years and somehow they have better service each and every time. Great cookies too. My hats off to everyone there for a wonderful aviation experience. Thank You
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From Peter Meier
on 17-Oct-2011 |
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I have used Cook multiple times since my son started at IU. The service has always been exemplary and I've never been disappointed. I have used their rental and courtesy cars without any issues.
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From Vince Giampa
on 07-Aug-2011 |
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On a recent trip from the West coast to the East and on return, I made it a point to stop at Cook Aviation as I do every time I'm in the area. The service is nothing but the best, the staff is friendly and helpful, especially Jason and Greg. Other FBO's would do well to use Cook Aviation as an example of exquisite customer service.
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From Phil Hale
on 01-Aug-2011 |
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Great FBO with very good service. I stopped here on my way to Airventure/Northern MI due to weather and the staff was very helpful. Seeing I had great service I made it a fuel stop on my way back to Florida
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From C. Bud Symond
on 25-Jul-2011 |
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Cook Aviation has been my regular Midwest fuel stop for several years now and they are always friendly and professional, this is one of the best stop over/refuel destinations in the Midwest and I would recommend them to anyone. My personal thanks to the entire staff.
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From Steve Bruno
on 13-Jun-2011 |
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Surely one of the finest FBO's in the country! Stunningly efficient service, fair pricing and exceptional facilities. What more could one ask for? Highly recommended!
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From Tim Morris
on 12-Jun-2011 |
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Arrived in Hawker 800 and could not be happier with the staff and facility. Fuel price was outstanding! I had a cooler that was leaking water and line staff ran me to the store real quick to get a new one.. These guys are just plain FIRST CLASS! I go to dozens of FBO's some weeks and I can assure you that Rex runs an operation that will not be beat! It's not a huge building but they make the best of what they have... It's what you would want your home airport to be like..
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From Steve Cronje
on 09-May-2011 |
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Thunderstorms along the way caused an unplanned stop at Cook Aviation on April 28th 2011. We were immediately met, and offered assistance finding a place to stay. Whilst being refueled, we considered our options in the well- equipped facility, and decided to stop for the night. When the president, Mr. Rex Hinkle, heard us speaking to the desk clerk about finding a place to stay, he came out of his office, and offered to take us to our hotel, as he was on his way home! He drove out onto the tarmac, and helped us load our gear. Rex gave us dining options, helped us carry our bags into the hotel, even spoke to the desk clerk to ensure we had rooms. Then he handed us his card, and offered to pick us up in the morning! We co-coordinated things so he would pick us up on his way to work, which he did, driving us right up to our plane (a '74 Skylane) again. What a classy operation!! We cannot say enough good things about these folks.
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From Ed Crane
on 08-Mar-2011 |
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Arrived late. Found handy list of hotels listed on FBO window. Next morning Cook picked us up at the hotel and we were back in the air in no time. Very friendly place.
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From Tom Skaff
on 10-Feb-2011 |
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I tied down at Cook for an extended stay. Weather was terrible resulting in inches of ice on the plane and locking the tires to the ground. The line guys went out unsolicited and by hand chipped away at the ice on the ground to free the plane. No tie down fees and good fuel prices. One of the best FBO's I've eve used.
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From Jerry Green
on 15-Jan-2011 |
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Very professional and prompt service during our short stop there. Well stocked array of pilot supplies as well. Lowest fuel price on our whole trip across the country.
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From Patrick McCarthy
on 09-Jan-2011 |
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I have used Cook 6 or 7 times over the last 2 years and they have been very helpful and always make their courtesy car available for our use, and provide very quick and friendly fuel service.
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From Jeff Weller
on 22-Nov-2010 |
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I've had two experiences here, both good. I flew in many years ago on a bitter cold winter afternoon as a student pilot in a C-150. I didn't need any fuel but wanted to use the courtesy car to get some Mc'Dees in town. I was 20 at the time and couldn't use the car, so the owner of the FBO drove me there himself. Then upon departing I couldn't get the airplane restarted, so they called their competitor and arranged for a mechanic to help with the restart. I wasn't charged for any of this. More recently I flew in on a training flight (am now a commercial student) to grab a drink of water, check the weather, etc and didn't need fuel. Again, wasn't charged a dime. I like this FBO because they don't seem interested in nickel and dime people.
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From Philip Greenspun
on 15-Oct-2010 |
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We asked for a quick turn in a small bizjet and they had us fueled about 10 minutes after we'd shut down. The guys also went out and picked us up some lunch from a place 3 miles down the road (we'd called in advance from the Satphone). Good selection of caramel candies too.
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From Daniel Patton
on 18-Sep-2010 |
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I have flown into Bloomington and parked at Cook Aviation eight times over the past 3 months visiting family at IU. Each visit is the same; top notch service from the entire staff. Everyone is friendly and ready to assist with just about anything. Highly recommended.
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From Frank Dzwielewski
on 03-Sep-2010 |
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Stopped for fuel enroute from Tulsa to Columbus. Needed a quick turn. Cook Aviation did a great job. The plane was ready before I was. Thank you!
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From Greg Brown
on 29-Jul-2010 |
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We were en route to Oshkosh and decided to land to get a bite to eat. When the tower directed us to the ramp, a lineman was already waving us to a parking spot. By the time we opened the canopy, no fewer than 3 linemen were chocking wheels, pulling up with a fuel truck, and greeting us with a smile. I asked if a crew car was available, and the lineman called in with his walkie-talkie -- by the time we got to the counter, keys were waiting to one of several nice cars. This was one of the best, friendliest FBO experiences I have ever had. Prices were reasonable, too. In short, we were just in a Grumman Tiger, not a warbird, jet, etc., but were treated like celebrities.
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From Rich Gorkes
on 27-Jul-2010 |
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All FBO's in the US should take lessons on customer service from Cook Aviation - quality service, friendly attitudes and great prices on fuel along with late-model Cadillac crew cars. We go here every year on our way up to Oshkosh Air Venture.
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From Bart Waclawik
on 09-May-2010 |
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Flew to BMG for Mother's Day and we had an extremely pleasant experience. Reasonable fuel, nice courtesy car, and friendly and professional staff. We love visiting Bloomington. The restaurant row is great. We'll be back.
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From Geoffrey Clark
on 28-Jan-2010 |
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Arrived unannounced at the end of the day. Before we had our bags out of the plane a Cadillac rental car was on the ramp, we had steeply discounted rooms at the Hilton Garden Hotel downtown, a slot in a heated hangar and gas at a great rate. They apologized for having only the Caddy available and gave it to us at the Pontiac rate ($35!) Couldn't imagine better service.
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From Doyce Graham
on 10-Nov-2009 |
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Cook has been meeting my small needs for several years in a friendly, courteous, and prompt manner. Computers for weather are excellent including internet access. The line folks always make me feel welcome when we have stopped even though on their best day my fuel tanks will not hold all that much. Recommended with confidence you will be pleased.
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From David Leafstedt
on 27-Sep-2009 |
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Stopped for overnight on 9/17/09. Service was excellent. I can't say enough about the people, everyone was friendly and very helpful. Ground crew was super. They made hotel reservations and let us use the crew car overnight. This is a definite fuel or overnight stop. I will positively stop the next time I get close to KBMG.
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From Jack Madden
on 09-Sep-2009 |
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Very helpful and friendly. 5 stars
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From Vin Rampey
on 07-Sep-2009 |
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Outstanding service and a really nice airport. Stopped for fuel enroute to Oshkosh and had one of the quickest turns I've ever had. Thanks for the great service!
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From Steve Gill
on 03-Sep-2009 |
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Stopped in for a quick visit to I.U. Awesome service - was met right away. Fuel price was great and as advertised. Courtesy car was limited to 2hrs but a nice Pontiac rental was available. About $15 for the few hours I was there. More than fair. I'm a fan.
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From Steve Hurst
on 08-Aug-2009 |
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We stopped at KBMG on the way to Oshkosh, I chose Cook because of the fuel prices. Line service was excellent. The flight-planning computer was down so I was ushered into the office to use the line supervisor’s personal computer. My wife loved the crew car, it was clean and in good condition. Cook runs a first class FBO, we will be back.
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From Vince Giampa
on 04-Aug-2009 |
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Stopped at Cook Aviation for an overnight stay while on a long cross-country. The folks at Cook Aviation take customer service to an entirely new level. They set the standard for other FBO's which should take a long, hard look at how Cook operates. By far, this is the best FBO that I've stopped at across the country. Greg and Jeff are courteous, friendly and helpful. Facilities are great. They even offered a courtesy car for my trip to and from the hotel. Cook Aviation is a "must stop" if you're traveling thru the area.
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From Tim Doyle
on 03-Aug-2009 |
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I found that I had a flat nose tire upon landing this past weekend, and the folks at Cook went out of their way to help me get the tire repaired. A great bunch of people there! Thank you again for your help, and please thank Brent again for me. Great service and low gas prices - Cook has it all!
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From Clarence Symond
on 10-Jul-2009 |
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I just wanted to say that I have been stopping at Monroe County Airport KBMG and Cook Aviation for about 3 years now on my trips between NC and WI, service has always been absolutely SUPER and the prices are always great, in and out fast and superb service, I wouldn't stop anywhere else. Just wanted to say THANK YOU in writing.
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From Nathan Keizer
on 13-Jun-2009 |
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Great staff, we called to arrange for a quick turn while making a fuel stop. The staff was more than ready. In and out in 10 minutes or less. Great job, and great prices. Definitely a place to stop.
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From Scott Pace
on 24-Apr-2009 |
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Excellent FBO. Very pleased with a weekend stop.
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From Dale Lipe
on 05-Mar-2009 |
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12-31-08 Stopped at Cook on the way south from Illinois for fuel and again for an overnight on the way back north. The folks at Cook treated me in my C152 like I had arrived in a Citation; they couldn't have been more helpful. The enthusiasm for customer service is obvious from the President, Rex and all of the staff. You will remember your visit here.
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