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From Bill Groth
on 28-Dec-2011 |
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A special thanks to line folks TK and Otis. I stopped by in my RV-8 a couple of weeks ago for two nights and had an unexpected maintenance issue while trying to depart. They both provided help above and beyond what one could ever expect and I wouldn't have made it out that night without their efforts as I worked through my problem with their tools and equipment. They also refused any type of compensation. Thanks very much, guys.
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From Patrick McCammond
on 25-Dec-2011 |
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This was my first time stopping in BNA IFR/w a light civil aircraft. Most of the time my experiences with Signature elsewhere was positive which is why I chose to come in. We were doing the best we could to beat the front behind us and I was counting on a quick turn and a top off to continue east. Several light jets were waiting for passengers and we were a second thought as a light GA aircraft. There was a $30.00 service fee for a 31gal 'top off, ' which is well, steep except I was lacking 4gal. Not worth the high price. I was still racing the Wx front we didn't have time to go to back inside after preflight to get the real top off. Especially since it took 30 MINUTES TO PAY AFTER BEING fueled. It was not a GA friendly stop and we were the only light piston on deck. My sister was even asked by Ms. Dickerson what she was doing in the FBO. We were the only folks not in a coat and tie I suppose...I won't be returning on the way back west. This isn't how most Signatures are.
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From Dave K Purscell
on 16-Nov-2011 |
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Love these guys. While we don't make frequent trips to BNA, when we do we will never go anywhere else. Thanks for the incredible service. You made us feel like kings.
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From Steve Glaviano
on 18-Jun-2011 |
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Very happy with the service at Signature-KBNA. Flew to Nashville in my little Beech Sierra for a seminar on a Friday, returning Sunday. I called the day before, and a lineman greeted my airplane with the requested economy rental car. Saw a pretty Beech Sundowner on the ramp too. Service was so nice, I asked the desk attendant: 'Is it always this easy?'. Ramp fee was a modest $7 per night. Tower put us on 2R for landing, and ground was gracious in providing progressive guidance to the ramp. As Macarthur said, "I shall return."
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From Zach Hutcherson
on 19-Dec-2010 |
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I flew in a few weeks ago to meet a friend in a C152. I was immediately met by 2 linemen who parked me, chocked me, and then drove me a short distance to the FBO. Inside I found it was clean and comfortable, with a row of private computers for flight planning. When I returned I found my windshield to be cleaned and my plane topped off and even relocated near the entrance. The staff was excellent and friendly. I will definitely be back!
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From Kent Magnuson
on 10-Dec-2010 |
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In today with our N900NE and had great service. Nice facilities for pax and crew. Thanks folks. Well done.
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From Chad Dubbs
on 06-Dec-2010 |
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In for another great trip into Signature Nashville this past weekend. Chris has always provided such great service from returning e-mails to providing great services once we arrived. Always treats our Piper Saratoga like a big one:) Thanks Chris and Signature Nashville:)
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From Jean-Francois Reat
on 13-Nov-2010 |
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Excellent service 11/07/10. Lineman directed us to parking and another lineman brought golf cart around promptly and helped us extract my elderly mother from the back seat. Fuel order was filled correctly. Friendly counter service. We had other business at BNA; otherwise I agree I would go to one of the smaller airports for cheaper fuel. I prefer Signature over Million Air in general and at BNA they are well located for short taxi to all runways. Note: 2C is closed for construction.
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From Steve Ilgis
on 24-Jun-2010 |
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Stopped at Signature to drop off a passenger in my Cherokee and got nailed for a $28.00 ramp fee. Seems a little steep for 15 minutes on the ramp but it was that or buy some gas at a staggering 6.68 a gallon. So long BNA hello Tune.
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From Dennis Frett
on 30-Apr-2010 |
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Flew in for a planned overnight in a Cherokee. The Signature team was in full force for my humble arrival. Three linemen were ready to assist in any way. The counter staff was ready with additional ground transport help. Great FBO, even though fuel is on the high side. From the pictures on the walls inside, it looks like a great place to run into celebrities. As others have said, the taxiways are confusing, but GROUND is helpful. They'll give you a progressive before you ask for it.
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From Eric Silvers
on 13-Apr-2010 |
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Flew into Signature on 4/10-11/2010 and the crew was wonderful. They tended to my Mooney Ovation and were careful when towing it to the tiedowns. Flying in from Texas was very easy and both ways I was given essentially a direct routing. Nashville Tower and Ground were very helpful and patient with providing me progressive taxi instructions to Signature and to the departing runway. I did find the taxi-ways confusion with many intersections, but Nashville ground was great to work with. I will be back.
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From Karl Gerling
on 23-Mar-2010 |
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The computers took a long time to close out a simple fuel bill. The counter people and line guys were pleasant and courteous. Somehow my pre-confirmed Hertz rental car rate changed from a base rate of 17/day to 74/day upon arrival. Signature and Hertz blamed each other. I spent significant time on the phone with Hertz to fix it. Signature claimed to be unable to fix the rate in their computers though Hertz said they were trained to. Relatively high fuel prices. Maybe some find Signature a good value for the service but I'll go to the satellite airports from now on.
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From Frank Rizzo
on 04-Jan-2010 |
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Did an overnight for a long cross-country with a piston single, was fueled promptly and hangared with no problems. The facilities are good sized with a spacious waiting area. I'd go back if going through Nashville.
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From Steve Cantarutti
on 02-Jan-2010 |
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Flew into BNA in a 2 seat Lancair. It seems the controllers put pistons on Runway 20C. Taxi to Signature was S, S-4, T-4, U, K; Signature located by U-5 on airport diagram. Landing fee waived with 7 gallon fuel purchase; 50-cent fuel discount on weekends. Charged $7 / night tiedown. Signature provides free shuttle to nearby hotels. Great service by all at Signature. Thanks.
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From Marcus Williams
on 07-Dec-2009 |
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Extremely high fuel prices but good service and a nice facility.
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From Michael Laramee
on 31-Oct-2009 |
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Arrived in a driving rainstorm in a piston single; met my three line guys and our rental car at the airplane! First class service, regardless of the size of the airplane. The guys not only loaded our bags in the rental for us, but they held umbrellas over us as we gathered our stuff. There is also a $0.50 weekend fuel discount! Great service.
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From David Jones
on 27-Aug-2009 |
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This is my favorite Signature. Staff is always friendly and a crew car is always available. Great Service and comfortable crew lounge. Piston Commander
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From Bill Gillen
on 17-Jul-2009 |
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I drive pistons and stop here pretty regularly, both for quick turns and overnights. These guys set the standard for the industry. Friendly, efficient, economical and professional. Example of the quality of service: line guy puts the chocks in and says "hi." By the time I get to the counter, they've already set me up in a fine hotel at a discount price, and my ride is ready to go. That's just the way they do things here! ATC is also very good at KBNA.
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From Brandon Yarnell
on 24-Jun-2009 |
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Awesome Awesome Awesome.. That's all I can say.. Arriving in a 172 - Called 1/2 hr out to let them know the hotel I was staying at - they called the hotel and had the shuttle waiting for when I arrived. Upon arrival, line guys waiting to direct to parking. Got my bags out, gave them my info, and I was out the door for the hotel. Called them in the morning, and Signature came to pick me up from the hotel. Arrived to use their conference room, and everything was superb here too - they took care of getting ice water and coffee. For departure, they had the plane already fueled, and they towed the plane back to the door from the tie-downs. Asked for a towel to clean the windshield, and the line guy did it himself. Both days I was there, every single employee would not accept a tip.. A+++++++ - Will be back!
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From Vance Smiley
on 16-Jun-2009 |
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15 minute stop to drop off a passenger and buy 30 gal. Service was fine. Met by 3 line guys and treated well. Paid well too. $28 misc fee (ramp fee I guess) brought the bill to just over $200 (ouch). Baron.
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From Rob Hoyle
on 29-May-2009 |
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Overnighted with Signature last night. Friendly folks and great service. Add me to the list of Mooney pilots who are fans of Signature at BNA!
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From Jeffrey Osterbeck
on 25-May-2009 |
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Flew from Wisconsin in a Mooney. We had a very positive experience. Not many Signature FBO operators are so competent and helpful. This was a last minute diversion due to weather. Staff helped us find a hotel and provided a shuttle there and back. Fuel prices were reasonable for the service provided. This Signature location seems "piston friendly", so we will be back.
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From Jim Underwood
on 15-May-2009 |
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Best folks ever. Couldn’t ask for better service. Thanks a bunch, see you next time.
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From Dave K Purscell
on 17-Feb-2009 |
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Love these guys. We have stopped for an overnight several times on the way from MN to FL and back. They take great care of us. They even remembered the name of our dog and greeted her when we walked in from the ramp. My kind of people.
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