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From Russ Etheridge
on 28-Jan-2012 |
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Great Customer Service and fair prices. Stopped in for 6 hours in a C182. Called the night prior. Joe was very helpful reserving an Avis rental car for me that was waiting. Dave parked me and asked if we needed help with bags and went ahead with my CC and drivers license to speed up the paperwork. Steven was very helpful as we got back to the plane in the afternoon and returned the rental car. I'll definitely use Encore again.
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From Steve Bruno Oklahoma City TBM850KB
on 28-Dec-2011 |
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We have enjoyed the exceptional service along with the friendly, helpful and knowledgeable staff several times and highly recommend Encore! Oh yeah, very fair fuel and hangar pricing.
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From Dylan Shoshin
on 15-Mar-2011 |
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Thanks again for the wonderful service and excellent fuel prices! Everybody is very professional and at the same time lots of fun to be around. Thanks again to the wonderful Wendy and her lovely ladies Holly and Sarah! The line guys were great too, thanks to Kyle, Alex, Joe, and the Brian's (lil B and big B)! Hope to see you all again soon!
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From Jack Keegan
on 25-Jan-2011 |
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We have used Encore for several years. During this trip, the winds at Chino became very strong. My aircraft, a Lancair PropJet, was parked outside as I usually request (I have a custom canvas cover). The Encore personnel moved my aircraft into a hangar for added protection. They did not charge for this nor did they even contact me- they simply did the right thing! Once again, their service exceeded my expectations.
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From Nelson Minar
on 01-Nov-2010 |
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Great quick fuel stop. Friendly line guy had us fueled up in record time. Comfortable (if not terribly fancy) FBO office. Nice people on the grond, easy in and out, inexpensive gas.
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From Raku Jeev
on 06-Oct-2010 |
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Encore Jets FBO is one of the best, excellent staff, professional service, and great facilities! Thanks Encore Jets, for the help and service!
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From Gerald Blank
on 02-Oct-2010 |
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I haven't been to KCNO in many years, but the service, price, etc.; from Encore was nothing short of terrific. Lineman Ryan was right there with the fuel truck when we shut down the engine, because I used Fltplan.Com to fax the fuel request, etc., in advance. Quick, very efficient fueling, etc. I was very pleased.
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From Phillip Koken & Kelly Groves
on 17-Aug-2010 |
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Today was my first trip into Chino. I have flown in to Ontario and Corona in the past. For today's flight, I decided Chino was best placed for my business needs. Kim and her team at Encore Jet Center went out of their way to take care of me. I arrived in a Diamond Star, yet I was treated like I had flown in a Gulfstream! Complimentary hangar space as well as truly courteous service really made my day. Not only that, but Kim went out of her way to help out my associates who arrived by car. I will certainly be using Chino and Encore Jet Center instead of ONT or Corona in the future.
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From Dylan Shoshin
on 15-Jul-2010 |
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I am an aerial digital photographer who travels most of the year and spends a lot of time in FBO's. Encore has excellent fuel prices and an even more excellent staff. Our plane was always fueled and ready to go when we needed it and the line guys were very helpful. Special thanks go out to Wendy, Holly, Sarah, and Kim for the wonderful service and friendliness. Thanks again and we hope to visit out your way again very soon. If we are out in the Chino area we are stopping by Encore!
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From Robert McMeekin
on 21-May-2010 |
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Chose Chino because of lower fuel price at Encore and ability to get rental car. Called a couple days ahead and Sarah told us they would be having the airshow and that rental cars were scarce but she try to get one for us. Called in the morning before we left for Chino, and Sarah told us she had one for us. When we arrived, line crew was very helpful getting us parked and unloaded. Sarah had the car waiting for us. Outstanding services. We'll be back.
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From Merrick Cohn
on 18-May-2009 |
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Flew in for the air show and was treated very well. Kim was fantastic, as was the rest of the staff. Huge thanks for the excellent hospitality.
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From Karl Longley
on 27-Feb-2009 |
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I landed at CNO on 22 Feb and departed 2 days later. Encore has best service, courteous staff, and good fuel prices -- they take the hassle out of fueling, rental cars, etc. When flying to this part of Southern California I have been using ONT -- No more as Encore is much better.
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