| Services, Facilities and Amenities |
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- Aviation Fuel
- Self Serve - Avgas Pump
- Aircraft Parking (Ramp & Tiedown)
- Hangars
- Courtesy Crew Cars Available
- Wireless Access
- WSI & DUAT / Flight Planning Area
- Pilot Supplies
- Pilots & Passenger Lounge
- Rental Cars Onsite
- Hotel Accomodations
- Catering
- Aircraft Detailing
- Courtesy Transportation
- Coffee / Ice / Newspapers
- Oxygen Service
- Aircraft Maintenance / Modifications / Parts
- Aircraft Sales / Leasing / Brokerage
- Charter Department
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| Aviation fuel services |
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| Brand: |  |
| Fueling hours: | during regular FBO business hours, plus after hours call-out service (with prior arrangement and/or a callout fee); call FBO for details |
| Discounts: | Cash, Avfuel, AirBoss & volume discount |
WE GUARANTEE OUR PRICES POSTED ON AIRNAV
Prices include all taxes.
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| Comments from AirNav users |
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Comments are submitted by their authors and do not reflect the opinion of AirNav, LLC. All comments must adhere to AirNav's Policy on Comments.
AirNav's standard comment retention period is 3 years.
- From R.P. Brown
on 21-Nov-2009
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Made an overnight stop at CRG and Craig Air Center this week for a new business matter in Jax. Jessica at CAC provided outstanding personal service, adroitly handling ground transportation and aircraft issues. We all remember good service; it's what makes us repeat customers at FBO's. I'll be back to this one.
- From Bryan Hendrix
on 05-Nov-2009
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Great service! They normally rent Hertz but I have a corporate account with Enterprise so they made it happen. Car was waiting, people were smiling and rates were great.
- From Bill Kaht
on 03-Nov-2009
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The combination of friendliness, professionalism, and expediency that we experienced at Craig Air Center is unmatched. Not only were all of the staff courteous, but they knew what they were doing, and they did it well: they arranged our transportation quickly, got us fueled quickly, and gave us instructions to help us on our after-hours departure. I must also add that this was on a busy night (Dawgs/Gators game). Craig Air Center gets an A+!
- From Richard Shefka
on 23-Oct-2009
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Flew into Jacksonville and stopped at Craig. We have never been there, but we will certainly be back. We were met immediately, parked and Bobbie had the rental car ready. She also offered us the crew car to go eat, while the boss went to his meeting. We go to a lot of different FBO's and this one is as professional and courteous as any we have visited. Great experience. Thanks
- From Dustin Rinebold
on 03-Aug-2009
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I've come here about a half dozen times, and every time it's been great. The FBO staff is friendly, and I've never had a problem getting anything I need. The gas prices aren't the best, but given the prices in the surrounding area, it doesn't seem to be their fault.
- From Kurt Gross
on 07-Apr-2009
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We overflew the Jacksonville area enroute from TN to Miami. I needed to have someone on the ground to make a call for me to the FBO in Miami to let them know I would be late and to not release my rental car. Bobbie looked up the number, made the call, and confirmed the rental car would still be there for my late arrival; all without business from me. I will be using Craig Air when I am in the Jacksonville area.
- From Robert Cochell
on 28-Mar-2009
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In JAX on business, Air Center performed all FBO functions flawlessly, rental car, aircraft parking, timely fuel at reasonable price. Bobbie at the front desk was chipper and professional... I don't know what else they could have done to make my trip better. Great place to stop!
- From Trey McKnight
on 25-Feb-2009
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Went down for the weekend and experience was great. I had called a day early to arrange a rental car, and Crystal was extremely helpful and polite on the phone. On our arrival, a lineman was there to meet us at parking.He tied down the plane, brought us a luggage cart, took our luggage to our rental which was already waiting at the gate, loaded it, cranked it and had heat running by the time we had the plane buttoned up. Desk staff extremely polite. Experienced the same politeness on our departure the next day. Will definitely use Craig Air for future trips to Jax. Thanks!
- From Kirk Sears
on 19-Feb-2009
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Very unfriendly group of people. Two linemen stood by while I needed help on ramp, no other planes in sight, nothing else to do and watched me from inside their room. This happened when I landed and took off the next day. Inside counter person was also not busy but acted like I was bothering her when I paid for my fuel. I will not be back to this FBO.
Response from Morgan Miller, General Manager, Craig Air Center
Kirk, I wish to extend my apologies to you for not satisfying your needs here at Craig Air Center. Indeed it is our normal procedure to offer assistance with baggage, rental car, or any other travel related needs. I assure you that our customer service ladies have been positively commented about on many occasions and certainly what you experienced should not have occurred. I do personally extend an invitation for you to return and/or contact me so that we may indeed demonstrate our good intentions in serving you.
- From James Castillo
on 24-Jan-2009
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Stopped in to Jax for the day. They had me pull right up to the entrance so I wouldn't have to walk far then parked the aircraft while I was inside. The people there were helpful and friendly. There is nothing more that could be done to make the experience better. Thank you to everyone there.
- From Douglas Mayo
on 02-Jan-2009
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Stopped in recently for dinner @ Wild Wings Cafe (On Southside near JTB, worth the drive). Crew @ Craig Air Center was TOP NOTCH! Dinner took a little longer than I had expected, and the personnel @ Craig Air Center stayed 20 minutes late for just me. I was in a 172 and barely took any gas. Great people at this FBO.
- From S Borden
on 10-Sep-2008
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Came in and needed to have a ride arranged to Mayo Clinic. Line and desk staff was very helpful. Will be back again!
- From Pete Flys
on 29-Jun-2008
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Best lineman in Florida!
- From Pat Woods
on 28-Jun-2008
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Called 15 mins out, asked to drive rental car to plane with ac on that my pax was ill and going to mayo clinic and need fuel for quick turn. When we taxied in (NO CAR-OR FUEL TRUCK) had to give instructions to line again!
- From Richard Lane
on 28-May-2008
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Whoa! I am glad I didn't read these comments before going to Craig! Actually this was a good thing because I had no bias going in to Craig and frankly used Craig Air Center because it was the closest exit off the runway 14. Our Maule was met promptly by a friendly lineman who quickly chocked the AC. I told him we would not need fuel. I then walked inside and talked with 2 nice young ladies while waiting to leave out again on a quick turn around. Passengers arrived shortly (10 minutes) and we were ready to head back to Georgia. I offered to pay a ramp fee but was told (with a smile) that under these circumstances I would not be charged and thanked me for dropping in. The people here are nice and this was a pleasant experience for my passengers and me. We would not hesitate to use Craig Air Center again. ATC was professional and got us in and out VFR promptly like we wanted...
- From Thomas S. Breza
on 21-Apr-2008
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Landed at CRG, taxied to Craig Air where if you park there for 10 seconds you will get the facility fee of $20.00 for single engine even if you use the self service which is located near runway 5. There is also an overnight fee of 18.00. Both the facility and overnight is waived if you use full service fuel. When I returned they forgot to fuel airplane and there were too many people with nothing to do. Also ATC is the worst in the world. As general aviation declines this airport will be the first to go and ATC will be cutting your lawn.
- From Greg Castanza
on 18-Apr-2008
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I recently flew my Bonanza into Craig field for the night and utilized Craig Air Center. The line crew were all in their twenties, but very professional and friendly. We had a problem with the self-serve pump and they immediately suggested allowing them to pump it from the truck but charge me the self serve rate. We pulled up right in front just like the big guys and they had the plane waiting for us in front the next morning. When stopping for fuel or overnight I definitely recommend Craig Air Center
- From Ryan Richter
on 01-Apr-2008
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We came to Craig to drop someone off for the night. We went to Craig Air Center, parked and let him out. We had the engine shut down for maybe 2 minutes AT MOST. The wheels were never chocked. We started up and called for our clearance out. ATC told us they needed us inside the FBO. We shut down again and I ran in. I was told there was a $20 fee for use of their ramp or I could buy at least 10 gallons of fuel at 5.60 a gallon. When I protested saying we never came inside or used their facilities, we were told that they would just put a lean on our plane. What garbage.... I offered to pay a pro-rated rate, because it was beyond ridiculous to pay $20 bucks for the 3 minutes we were there. (That works out to $400 an hour parking.) I will NEVER use this FBO, and I recommend everyone stay away.
Response from Morgan Miller, General Manager, Craig Air Center
We at Craig Air Center strive to provide the highest level of service possible to all of our clients. Please accept our apology for the misunderstanding. For clarity, be assured that there is no desire to place a lien on your or any other aircraft for a non-payment of a ramp fee. Also, from time to time we understand there are situations where a ramp fee waiver is appropriate. Certainly respectfully explaining your situation to staff should have resulted in that waiver. The pilot making the lien comment was speaking in humor. Again, we regret the misunderstanding and do hope to see you again. Please be sure to ask for the General Manager (Morgan Miller) the next time you come in.
- From Danny DeRico
on 17-Feb-2008
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On Friday 2/15/2008 had Dr. appt at Mayo Clinic in Jax, went to Craig Air Center. Greeted nicely by line person, went inside, asked Tina And Tiffany for courtesy car to go to Mayo. Were very accommodating and I got back about 90 min later. Plane was fueled and ready to go. Mind you I was flying a C-152 and only took 8.4 gal fuel. I was only charged $44.86 for fuel. What a great FBO and I highly recommend them to anyone flying into Craig. Thanks so much Guys, My illness has put me out of work since Oct 2007.
- From Jerry Green
on 31-Dec-2007
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Craig Air Center gives excellent service in all respects. The ramp charge is more than made up for by the very favorable rate that they arranged for us at a local hotel. Thanks. We will be back.
- From Neal Kite
on 18-Dec-2007
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Arrived at CRG on 12/10/07. Counter service was good, free wi-fi and rental cars present if needed. Tie downs are $18 per night for single piston with 2 nights waived for fuel purchase. My only complaints are one of the vending machines took my money, but the counter girl promptly refunded the amount, so good service there. However my biggest complaint is the $25 facility fee. The facility fee is waived if you buy gas at least 20 gallons from their full service. For me I took on 24 gallons so it was a wash. I think that is a bit steep, not even Key West or Marathon ($10) charges that much for a facility fee. Overall it’s a nice airport to fly into, but its rather expensive if you spend any length of time there.
- From Tony Thigpen
on 01-Dec-2007
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WARNING! Craig Air Center now charges a $25 (for piston, higher for other types) "Facility Fee" that is NOT PUBLISHED at their web site, AOPA, or AirNav.
- From Kevin Norby
on 01-May-2007
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I stopped in at Craig Air on my way back from Sun n Fun. Great service, reasonable fuel, use of the crew car for lunch, and nice facilities. I was going to write this positive comment on AirNav, but they beat me to it. A Thank You note from Craig was waiting in my mailbox when I got home - how's that for a FBO?
- From Brian Horsley
on 04-Apr-2007
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Had business in Jacksonville and used Craig Air Center. Filled up at the self-serve (approach end of rwy 5) then taxied around to the FBO. Outstanding ramp services, FBO operation and pilot center. Noticed a broken safety wire during my preflight and a mechanic fixed it immediately free of charge. Good gas price, fabulous service and friendly folks. Make this your stop when you're in Jax.
- From Mark Shilling
on 19-Feb-2007
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I cannot say enough good things about the folks at Craig Air Center. I arrived on a Sunday morning for an Angel Flight and had a flat nose tire on roll out. The folks at Craig came and towed the plane back to the FBO and after being unable to locate a mechanic they towed the plane into the hangar and allowed me to fix the tube myself. Even drove me to a autoparts place to get a tube patch kit. Great service and fantastic personnel.
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