| Comments from AirNav users |
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Comments are submitted by their authors and do not reflect the opinion of AirNav, LLC. All comments must adhere to AirNav's Policy on Comments.
AirNav's standard comment retention period is 3 years.
Average rating: 
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From Jeffrey C. Weiss
on 04-Aug-2011 |
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Flew my Bonanza into DFW on 7/28 for a short business meeting. Landed on 17C, turned off taxiway Y and visited the folks at Corporate Aviation. The controllers, taxi/tower & approach were excellent, professional and friendly. I didn't feel slighted in any way even though I was GA flying a small plane. The staff at Corporate Aviation (Clara, David, & Kaifu and one other) went out of their way to make me feel welcome and assisted in driving me to my appointment and picking me back up afterwards. The landing fee was $14 and the facility fee was $65. This was entirely reasonable in my opinion. There was no requirement for fuel. I felt that I received a true value in exchange for my money. While I normally land at other airports in the surrounding area when more convenient I certainly would not hesitate to land at DFW and visit Corporate Aviation when the circumstances require. "Well Done!" to all. Thanks.
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From Joe Kobiela
on 19-Jun-2011 |
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In at 4:30am on a freight run in a 310, place was deserted, found my contact dropped my part and departed. My chief pilot was called in the morning and was informed we owed them $86.40. $20.00 landing fee, which I understood, but they charged us a $66.00 handling fee, I don't mind a handling fee when there is someone helping me, but a handling fee when the facility is closed? At 4:30am? Disgusting.
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From Ravi Chandran
on 16-Jun-2011 |
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I landed here in my Commander Turbo single engine plane. Front desk staff, linemen and everyone else I met were very helpful. I was afraid I would get poor treatment because of the size of my plane. But no, it didn't matter. They made me feel welcome, and shared info on many facilities and support they have for passengers and pilots transiting through this mammoth airport. Of course the ramp fee and the fee for plane gross weight were charged, but not too bad. I didn't fill up the tanks, since there is no advantage of filling up the tanks here with fuel, as that does not waive ramp and weight fee. All in all, good experience, and I will visit this location again if need arises.
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From Barbara Arruinea
on 04-May-2011 |
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Nice things first: the new facility on the north end of the airport is a vast improvement over the old facility. Plenty of seating, covered overhang for passenger loading and unloading. Nice crew rest area, overload of televisions everywhere. Unfortunately, still the same service wise, very poor customer service. This is not an FBO. Other than parking your aircraft or getting a fuel truck to stop by, the staff at DFW will not lift a finger to help you. This is not a 24 hour facility. However, if you show up after hours you tend to get better service from the employees who don't work there but are willing to give you a hand with your passengers. Don't let the fancy facility fool you. While there are brochures all over the building saying they provide concierge service, they won't help you with rental cars, hotels, catering, or maintenance. They will charge you as if they did.
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From Stephen Skains
on 02-Feb-2011 |
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Just be aware the new location on the airport does not have signs how to get there or back south or north .It can be very frustrating for your passengers. Service has been great don't know if they will allow extra personnel for the game. Sure hope so. GKY or FTW has easier access but not as close.
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From Kent Magnuson
on 17-Jan-2010 |
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In with our Turbo Commander today and had great service and fuel price. Thanks folks. Well done. Nice lobby for passengers.
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From Patrick Lofvenholm
on 25-Apr-2009 |
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Just landed at DFW today in a Cirrus, and after all the taxiing, the FBO is great. The guy working there was very friendly, knowledgeable and overall gave me a feeling that I was welcomed there, instead of other people's comments about not feeling welcomed. It is after all DFW, you don't expect much GA traffic, and you know there will be a landing fee. Its $90, if you HAVE to get into DFW, you already know its $90, get over it. Real nice facility, not lavish, but enough to get you by, big TV, bathrooms, vending machines, all in all not a bad place. I dropped off a passenger, and the shuttle was there in 5 minutes to take him to the terminal. You can also have a shuttle pick you up at the terminal if needed.
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From Jay Curtis
on 15-Apr-2009 |
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This FBO is great. Knowledgeable and friendly staff makes you feel welcome. The fuel price is better than anywhere else if you use contract. It has all the amenities you need including wsi, Internet, pilots lounge, papers, ice, etc. Not sure why everyone posted such negative stuff here. Considering it is a city run facility they do a great job.
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