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From Fred Whitten
on 29-Nov-2011 |
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3 years since my last review and I'm happy to say nothing's changed. Still a great FBO with great folks running the show. Fuel is priced right too!
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From John Stock
on 23-Nov-2011 |
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Unbelievable service. Red carpet treatment. Literally. Excellent Italian food deal.
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From Larry Zetterlind, Chief Pilot, Hartzell Propeller
on 24-Oct-2011 |
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Amy and the rest of the staff are just great and we like going there! We have used them for the past several years. They always have the cars out to the airplane and hangar if needed. They are clean and quick. They call us by name and prices are reasonable.
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From Joel Odom
on 30-Jun-2011 |
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Good experience. Good price on self serve fuel. No tie down charge. Nice airport.
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From Steve Horne
on 13-Jun-2011 |
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Very nice friendly FBO. Easy in and out of area with ATC.
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From Aaron Hawkins
on 25-Apr-2011 |
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Awesome FBO!! Fast, courteous, and professional. Best FBO in Denton!
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From Greg Soter
on 19-Apr-2011 |
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Excellent FBO. I arrived (April 2011) with a minor electrical problem in my Arrow, and the line guys and counter staff treated me like I was a Gulfstream captain, ready to order a couple grand worth of fuel & catering. They made a call for me to a very capable, nearby mechanic, and wouldn't be satisfied until they could see that my needs were met. A few hours later, it began to blow & hail at my son's house (30 miles from the airport), so I phoned Air Center to see if they would tie down my plane (which I'd left chocked on the ramp). They had already put it in a hangar (no charge). Great FBO! Thanks, friends.
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From Phillip Pedron
on 01-Feb-2011 |
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I was fueling my 195 at self-serve. Lineman Mat saw that ladder was too short for safe fueling of high wing aircraft and brought taller ladder from FBO. Nice group, great customer service.
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From Paul Jensen
on 27-Dec-2010 |
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Flew in late on Christmas Eve in really bad weather. Got a rental car and got home for Christmas. Great service at a excellent airport. Thanks!
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From Drew Coats
on 13-Dec-2010 |
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Business Air's outstanding customer service and line service makes KDTO an attractive option when visiting the north side of the D/FW metroplex. Our rent car was waiting just past the end of the red carpet unfurled in front of our Bonanza's wing walk as our family arrived at KDTO. We drove to Grapevine for a weekend of kid fun at the Great Wolf Lodge. Returning to KDTO for departure, our Bonanza was out of the hangar, by the front door, with the engine pre-heater plugged in for us. There are airports closer to Grapevine, but Business Air's service made KDTO a great choice.
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From Nathan Larson
on 03-Sep-2010 |
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We use Business Air every 6 weeks or so for our visits to our granddaughter. The service we receive is always top notch, and the attitudes of all employees, great. One of our favorite stops!
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From Lon J. Sauter
on 22-Jul-2010 |
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This is one excellent FBO and airport. We are relocating from upstate New York to Texas and chose DTO as our new home base because of the friendly people at Business Air, the fuel prices, and the overall positive experiences we have had at this airport.
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From John Conyers
on 28-Jun-2010 |
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I've been well cared for during every visit, this time I forgot my sunglasses in the lavatory, but they were at the desk on my way out - I think they cleaned them for me...
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From Daryl Heusinkveld
on 16-Jun-2010 |
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The easiest, user-friendly self-service pump I have seen. The price was as advertised here on "AirNav". Great stop.
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From Bill Keller
on 06-Jun-2010 |
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Very friendly people and very helpful. Took care of my plane and even entertained my grandkids who were waiting on me. Nice facilities. I'll be back.
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From Joel Rhoton
on 06-Jun-2010 |
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I flew from Addison over to Denton to save $3.20/gal on fuel prior to returning home. Towered with friendly controllers. Easy to get in and out. Will definitely make this our regular fuel stop. May explore making this our Addison replacement.
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From Larry Wixom
on 29-May-2010 |
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We stop into DTO about 4 times a year to see family. I have never been disappointed at the service. This time I had ordered a rental car online and it wasn't there when I arrived even though I was a little late. They had a car available, which was from another rental company, and let me have it for the same online price. Self serve pumps worked great and the price is great. Thanks for everything! See you in a couple of months. I agree with the other gentlemen about the tower. Use standard Phraseology for us Yankees.
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From Michael Caban
on 29-May-2010 |
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Yesterday, 5/28/2010, I was pleasantly surprised and happy to purchase Business Air's Self Serve 100LL at a competitive price for the area. If they continue to remain competitive I'll be buying all my 100 gallon top offs there!
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From Tom Hayden
on 06-May-2010 |
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Very helpful and friendly service. Thank you
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From Jacob Martin
on 03-Feb-2010 |
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Business Air does a nice job for most service but the self-service pump was out of service and the gas truck price was $5.45. Don't be surprised if the tower ask your taxiing airplane to hold for a fuel truck barreling down the parallel taxiway (never see this other places). KXBP gas price is $3.61 to the west. Tower controllers seem very busy but it's only because their nonstandard terminology and excessive, unnecessary talking. You will see much less chatter at much busier airports. Try other airports. Response from Business Air
Thank you very much for your comment! We tested the self serve (on 2/4/10) and found it to be working properly. Should you ever have problems with the self-serve not working, please notify our front desk and we will be happy to honor the self-serve rate. We greatly appreciate your feedback, and strive to be your FBO of choice.
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From Michael Caban
on 11-Dec-2009 |
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Despite a busy ramp on Saturday 05 December, BW took great care of me and my bird when I pulled into their ramp and got me what I needed. Great self serve pumps too. Thanks BW!
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From JD Kinman
on 13-Nov-2009 |
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Business Air is where I pick up/drop off my goddaughter. Doesn't matter how infrequently I purchase fuel or charts or anything else, the folks always make the young lady feel special. That in and of itself is enough to warrant my forever gratitude. The airport IS busy with a lot of student traffic and a busy ILS. But the controllers are good. Show a little patience and they'll do you right every time.
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From Andy Jodway
on 01-Nov-2009 |
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Great people at the FBO! No ramp fees or overnight fee. Bought self serve fuel and was very reasonable. Airport traffic is extremely busy with training. Will likely not go to DTO again until the get more help in the Tower and/or Radar. Controllers are very competent, just too much traffic. Took me 30 min to get clearence off the ground on a MVFR day due to the work load.
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From David Dufreche
on 25-Oct-2009 |
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Landed for gas on 23 Oct 09. Gas pump is at taxiway F, on the north end of the field. Follow B taxiway and you will see it. FBO is at base of tower. Fuel pump acted like it was out of fuel. Had to wait about a minute before fuel would start pumping. Then as I started to fill the other tank, had to wait all over again. Call if you want to get the correct price of the fuel that day. Price at pump was marked as $3.55gal. Not what was listed by FBO on AirNav.
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From Michael Caban
on 08-Aug-2009 |
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AirNav pricing was listed at $3.45 on 8/7 and 8/8. Taxied to self serve pumps on 8/7 and they were marked $3.62! I was not pleased since I could have tugged my plane via lawn tractor to other pumps on the field at $3.53. And yes, I needed over 100 gallons.
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From Fred Whitten
on 01-Aug-2009 |
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Always a pleasure doing business with this FBO and its crew. They'll go out of the way to make sure you have all you need, right up to the owners. Fuel is priced right too!
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From Jim Dippel
on 05-May-2009 |
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Stopped in at Business Air Center April 23rd and all the personnel I dealt with were courteous and very helpful. They provided me with a crew car to run a quick errand and had us refueled and on our way in no time.
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From Austin Teunissen
on 27-Mar-2009 |
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My company is based on the field so I've dealt with Business Air quite a bit. Every time we need to quick turn through DTO the fuel truck is on our ramp waiting for us. It's nice to be able to rely on good service like that.
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