| Comments from AirNav users |
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Comments are submitted by their authors and do not reflect the opinion of AirNav, LLC. All comments must adhere to AirNav's Policy on Comments.
AirNav's standard comment retention period is 3 years.
- From Hans-Ulrich Asam
on 05-Sep-2009
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Excellent is no understatement..... All I can say is thank you to Beth and Rick will certainly be back from Toronto Canada next year mainly because of this incredible wonderful run FBO.....
- From Randy Smith
on 23-Jul-2009
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An outstanding FBO. Richard and Beth provided us with excellent support and had a definite can-do attitude. Small town feel with beautiful views. Can't wait to go back after the ramp construction is done to see how much better the operation becomes.
- From Dana Parry
on 16-Mar-2009
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Absolute first class, friendly service. We were met on the ramp with a gracious welcome and a chock, a courtesy that is becoming more rare these days. Exceptionally nice family run business, great fuel prices, a van to visit the beautiful town of Keene, and a choice of restaurants, to include an excellent Indian restaurant adjacent to the FBO.
- From Andrew Taylor
on 10-Mar-2009
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Flew into Keene this past week and experienced a burst tire on landing roll out. The FBO manager was flying at the time but cut his flight short to help us out. He also called his wonderful & experienced mechanic to replace the tire & make sure everything was ship shape. I couldn't have been more pleased with Monadnock Aviation and hope for great things in the future for the FBO. Thanks again for everything I am truly in your debt.
- From Kevin Rame
on 16-Feb-2009
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Wow! Friendliest FBO I've been to. Beth treated us like we were long time friends. They loaned us the courtesy van but the battery was dead, so Richard loaned us his personal truck to go into town with. Beth's restaurant recommendation (Luca's) was right on the money (and good on the money). I will definitely be back here. I highly recommend Monadnock Aviation.
- From Scott McRae
on 25-Jan-2009
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I just flew up to Keene this afternoon to visit my daughter in school. The courtesy car was waiting for me while I enjoyed several hours around Keene. What a treat! Upon returning to the FBO, my battery had gone dead with the cold wind and temps near zero. Rick went out of his way to tow me to a heated hangar, plug in my engine heater, and charge up my battery. Unbelievable customer service - you're the best, Rick! Keep up the good work. You have my business for the next four years and I'll be spreading the good word! -
- From Bruce Feldstein
on 30-Oct-2008
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Just had one of the best examples of customer service in 20 years of flying. We flew in after hours and were met by Rick with a red carpet at our door. Loaned us the crew car to pick our son up at college and go out to dinner. He even recommended a great restaurant and made the reservation for us. No rush to get back as he let us leave the car even though they were closed. Fuel at a fair price and no after hour’s charges. It is a shame this is the exception and not the standard for FBO's. They have earned my business and I highly recommend them!
- From Stephen Baird
on 13-Oct-2008
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My son and I visited KEEN and found Beth & Richard Bendal to be very accommodating and friendly. They are relatively new owners to Monadnock Aviation and are well on their way to a successful venture. The gas prices are very reasonable and the FBO is all set up with everything you would want. They even have New Hampshire maple syrup for sale. They loaned us the courtesy van with no questions asked. I also inquired on their pricing for an annual on my Archer III and they were very reasonable. One of the greatest day trips I have taken in some time. I highly recommend you stop in.
- From Larry Spector
on 11-Oct-2008
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Visited KEEN to eat at the India Pavilion restaurant, but they were all at some wedding-so the new FBO gave us keys to their courtesy van and we went into downtown Keene, and had a great lunch (the FBO's great recommendation). Very helpful, friendly, and went out of their way to make us feel welcome, even though we were there for a few hours--the best run FBO I've been to. Fuel prices were great as well!!! Will be back.
- From Drew Peck
on 14-Sep-2008
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I flew in yesterday for the Indian restaurant and discovered Monadnock. KEEN finally has a real FBO! Friendly, helpful, and reasonably priced fuel. Exactly what the airport needed.
Response from Richard Bendel, Manager, Monadnock Aviation
We are delighted that you like what you found. We are diligently trying to turn this airport around. Please come and see us again. Thanks, Rick
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