Comments are submitted by their authors and do not reflect the opinion of AirNav, LLC. All comments must adhere to AirNav's Policy on Comments.
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From Terry OBrien
on 07-Dec-2020 |
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I don't frequently visit FAR but get great service from Fargo Jet Center when I do. Luke H and his crew parked us a fair distance from the building, but that was to protect us from a Global that was just firing up. We fueled in place and after Luke and his crew cheerfully moved us next to the building to accommodate our elderly passengers. While fueling, I observed Luke do some OTJ training with a recent hire - very thorough, very safe, very professional. Kudos!
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From Megan Routledge
on 19-Aug-2020 |
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Spoony and Russ are the definition of customer service and the Jet Center is so lucky to have them! Thank you for all you do! Your positivity/welcoming attitudes do not go unnoticed!
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From Tristan Vannocker
on 11-Jun-2020 |
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Thank you so much to Alex and Austin from pilots Tristan and Shawn for help with hotels, transportation, aircraft services and especially the surprise gift! You really made our day! Also thanks to Whitney and Dawndi as well as the whole line service! You guys are the perfect example of outstanding customer service with a smile!
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From Cory Johnson
on 15-Oct-2019 |
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I stopped at Fargo Jet Center as the 2nd stop on a cross-country from Seattle to Charlotte. Winds were gusting 28-36kts. The service however was excellent. The facilities are beautiful.
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From Carl Cline
on 27-May-2019 |
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David Sponer and Logan Giere are top of the line host. Running a global hospitality company we look for friendly knowledgeable people to assist our customer. These 2 employees fit that mold.I want to thank them for their service
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From Donna Swartz
on 27-May-2019 |
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Dave Spooner and Logan Giere were the greatest they took care of our every need
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From Lindsay Hanner
on 27-May-2019 |
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David Spooner and Logan went above and beyond to make our short stay in Fargo comfortable. Their hospitality deserves more than the five stars provided. We could not be more grateful for their service and kindness. We feel like family now at Fargo Jet Center and hope to return again just to see David and Logan!
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From Jeffrey Benson
on 18-May-2019 |
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I am an EMS helicopter pilot and landed at 0100 and Spoony did an outstanding job taking care of my crew and me! Well done Spoony!
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From Mr. Hilary Gietzen
on 18-Dec-2018 |
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I have been parking at Fargo Jet Center for quite a few years. The service I receive is always better than expected. Frequently when I taxi up, I have this thought. "Just think how small and fragile a snowflake is, yet when they all work together, we know what they can accomplish." I see a team all working together. There must be some good management, followed by great communication between the front desk and the line staff. Keep up the good work.
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From Mike McIntee
on 16-Dec-2018 |
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Stopped into FJC for a quick turn. Great experience! Bryan L. Marshaled me in and fueled my aircraft immediately. Was very careful moving the aircraft due to traffic on the ramp. Those of us who have had hangar rash know how much that is appreciated. Megan, at the CSR desk, was excellent getting me in and out with a crew car for a quick errand. She also noticed a problem with my account and addressed it before I returned. Awesome! Wish I had a few more minutes to spend by the fire.... Great stop! Thank you!
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From Andrew Henao
on 27-Oct-2018 |
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Hello all, my name is Andrew and I've been working with aerial survey companies for just over 2 years and haven't had an experience memorable enough to comment on, but Fargo Jet Center had the hospitality and welcome feel to change that. I was greeted by the very well spoken Dawndi at the front desk upon check in and assisted by the extremely enthusiastic Ashley. The feeling entering the FBO was nothing short of "homey" with a fireplace and all sorts of snacks for crew in the lounging area. The service at Fargo Jet Center exceeded my expectations and I have visited the FBO many times since for fuel stops and great restaurants, which were highly recommended. I'd like to thank the Fargo Jet Center team for the services provided.
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I don't frequently visit FAR but get great service from Fargo Jet Center when I do. Luke H and his crew parked us a fair distance from the building, but that was to protect us from a Global that was just firing up. We fueled in place and after Luke and his crew cheerfully moved us next to the building to accommodate our elderly passengers. While fueling, I observed Luke do some OTJ training with a recent hire - very thorough, very safe, very professional. Kudos!
