Comments are submitted by their authors and do not reflect the opinion of AirNav, LLC. All comments must adhere to AirNav's Policy on Comments.
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From Mitch Januszewski
on 17-Feb-2021 |
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After coming to Base Ops for over two years, my opinion of them has only increased. They are consistently friendly, efficient, cost effective and helpful. Even on busy days, there is none of the frantic rushed feel that you get at KAPF. The tower and ground controllers do a great job of moving traffic. The facility is beautiful and clean with rental cars on site. Five star FBO.
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From Steve Lin
on 28-Nov-2020 |
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Great experience at Base Ops. Friendly staff, great prices (gas and overnight). Convenient rental car options. Definitely will be back!
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From Drew Gillett
on 05-Nov-2020 |
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No more free hot dog Fridays till further notice but popcorn came back today and they do have free coffee but vending machines for sodas etc. cheap fuel and a two hour free Hertz crew car also available.
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From Alan Horowitch
on 21-May-2020 |
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Absolutely top notch fly-in experience in every way. Excellent, friendly service. Large, modern facility. And almost unbelievably low fuel prices. The owners, managers, and service personnel should go around the country instructing other FBOs how to do it right.
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From Bob Tridle
on 30-Jan-2020 |
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Nice airport with beautiful facilities. We stopped in for fifteen minutes during training for IPC. On leaving, I checked in with front desk personnel to see if there were fees to be paid. The front desk person was very rude and condescending stating I should have checked in immediately on arrival. She demandingly asked my name, tail number, email address, and phone number, which I politely gave her. Perhaps it was just a bad day, as all the other responses here seem very good. I don't feel very welcome here. Sad because I'm just down the road in Punta Gorda from them.
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From Mitch Januszewski
on 04-Dec-2019 |
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This is one customer focused FBO. The CSRs are friendly and helpful. The line crew is smiling and professional. The fuel prices are reasonable. This is my go to FBO in Southwest FL.
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From Alicia Sikes
on 22-Sep-2019 |
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Excellent service! Coming to a larger airport with a large FBO in a Mooney, well, sometimes the service is a bit lacking. Not here! The rampers had the plane tied down almost before we opened the door, and they delivered our rental car planeside. 100LL full serve price was very reasonable. If I'm back in the area I'll come back for the awesome service!! Thanks!
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From David Schmutzler
on 27-Mar-2019 |
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All I can do is add more praise to the other comments. Nothing lacking.
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From Jonathan Shorey, N560RK
on 27-Feb-2019 |
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Base Operations gets 5 stars, if 6 were an option they would have got that! They treated us like part of the family. They are a great example of what old fashion FBO service is like. Thank you and see you next time around.
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From Dave Haak
on 25-Feb-2019 |
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Very pleased with the service and pricing for my Mooney! Keep up the good work!
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From Marc Mosier
on 07-Jan-2019 |
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Great service and great prices. We parked our Cirrus for a month and fueled up twice. Blanca, a friendly CSR, suggested that I contact her supervisor Debra to set up a based tenant contract in the future, as the 3-month minimum of would cost less than the daily transient fee for a month. Also, a based tenant avgas discount would apply for full service gas. Debra did retroactively set it up and cancelled the higher charge, which had been applied on the transient basis. Upon departure, Jonathan, the General Manager, insisted on pushing our big luggage cart all the way to the north end of the ramp where our airplane was before untying the ropes. He even offered to have cold waters brought to the airplane. All done with a friendly southern smile. Way to go, BaseOps!
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From Jeff Lauk
on 06-Jan-2019 |
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Twice in the past few weeks I flew a Cherokee into KFMY and parked at Base Ops. I fly some corporate and don't expect the same level of service when I fly in the Cherokee. Both times, however I had first class service both on the line and at the counter. Thanks so much for making my visit awesome! You guys are the best!!
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From Dan Herr
on 02-Jan-2019 |
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Yet another great visit to Base Ops. Great service at a reasonable fuel price. The line guys found a spot on the north ramp where they wouldn't have to move me - so that I could lock the rudder on my King Air 350.
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From David Miller
on 14-Aug-2018 |
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Class A FBO.... Very nice staff... Efficient service.... Competitive fuel price
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From Bob Gordon
on 12-Apr-2018 |
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Perhaps the best service I have ever received at an FBO! Staff is helpful and friendly. Facilities are top notch - always treats and beverage available. Multiple pilot lounges, kitchen, quiet room. Hell, even has a pool table! Great job to management and staff.
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From Martin Pauly
on 18-Mar-2018 |
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Fantastic service again from Base Ops during our recent trip to Fort Myers. It was raining when we arrived; two line guys were ready for us when we taxied in, brought the Hertz rental car over and tied down the Bonanza. Base Ops is a beautiful modern facility with very friendly staff.
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After coming to Base Ops for over two years, my opinion of them has only increased. They are consistently friendly, efficient, cost effective and helpful. Even on busy days, there is none of the frantic rushed feel that you get at KAPF. The tower and ground controllers do a great job of moving traffic. The facility is beautiful and clean with rental cars on site. Five star FBO.
No more free hot dog Fridays till further notice but popcorn came back today and they do have free coffee but vending machines for sodas etc. cheap fuel and a two hour free Hertz crew car also available.
Nice airport with beautiful facilities. We stopped in for fifteen minutes during training for IPC. On leaving, I checked in with front desk personnel to see if there were fees to be paid. The front desk person was very rude and condescending stating I should have checked in immediately on arrival. She demandingly asked my name, tail number, email address, and phone number, which I politely gave her. Perhaps it was just a bad day, as all the other responses here seem very good. I don't feel very welcome here. Sad because I'm just down the road in Punta Gorda from them.
