|
From Alicia Sikes
on 22-Sep-2019 |
|---|
|
|
Excellent service! Coming to a larger airport with a large FBO in a Mooney, well, sometimes the service is a bit lacking. Not here! The rampers had the plane tied down almost before we opened the door, and they delivered our rental car planeside. 100LL full serve price was very reasonable. If I'm back in the area I'll come back for the awesome service!! Thanks!
|
|
From David Schmutzler
on 27-Mar-2019 |
|---|
|
|
All I can do is add more praise to the other comments. Nothing lacking.
|
|
From Jonathan Shorey, N560RK
on 27-Feb-2019 |
|---|
|
|
Base Operations gets 5 stars, if 6 were an option they would have got that! They treated us like part of the family. They are a great example of what old fashion FBO service is like. Thank you and see you next time around.
|
|
From Dave Haak
on 25-Feb-2019 |
|---|
|
|
Very pleased with the service and pricing for my Mooney! Keep up the good work!
|
|
From Marc Mosier
on 07-Jan-2019 |
|---|
|
|
Great service and great prices. We parked our Cirrus for a month and fueled up twice. Blanca, a friendly CSR, suggested that I contact her supervisor Debra to set up a based tenant contract in the future, as the 3-month minimum of would cost less than the daily transient fee for a month. Also, a based tenant avgas discount would apply for full service gas. Debra did retroactively set it up and cancelled the higher charge, which had been applied on the transient basis. Upon departure, Jonathan, the General Manager, insisted on pushing our big luggage cart all the way to the north end of the ramp where our airplane was before untying the ropes. He even offered to have cold waters brought to the airplane. All done with a friendly southern smile. Way to go, BaseOps!
|
|
From Jeff Lauk
on 06-Jan-2019 |
|---|
|
|
Twice in the past few weeks I flew a Cherokee into KFMY and parked at Base Ops. I fly some corporate and don't expect the same level of service when I fly in the Cherokee. Both times, however I had first class service both on the line and at the counter. Thanks so much for making my visit awesome! You guys are the best!!
|
|
From Dan Herr
on 02-Jan-2019 |
|---|
|
|
Yet another great visit to Base Ops. Great service at a reasonable fuel price. The line guys found a spot on the north ramp where they wouldn't have to move me - so that I could lock the rudder on my King Air 350.
|
|
From David Miller
on 14-Aug-2018 |
|---|
|
|
Class A FBO.... Very nice staff... Efficient service.... Competitive fuel price
|
|
From Bob Gordon
on 12-Apr-2018 |
|---|
|
|
Perhaps the best service I have ever received at an FBO! Staff is helpful and friendly. Facilities are top notch - always treats and beverage available. Multiple pilot lounges, kitchen, quiet room. Hell, even has a pool table! Great job to management and staff.
|
|
From Martin Pauly
on 18-Mar-2018 |
|---|
|
|
Fantastic service again from Base Ops during our recent trip to Fort Myers. It was raining when we arrived; two line guys were ready for us when we taxied in, brought the Hertz rental car over and tied down the Bonanza. Base Ops is a beautiful modern facility with very friendly staff.
|
|
From Mark Dymond
on 27-Dec-2017 |
|---|
|
|
A world class FBO operation in all respects. Landed Thursday around noon. FBO line crew marshalled me into parking and tied my plane down immediately. And our rental car was immediately brought out to us adjacent our plane. The FBO is really the Taj Mahal! All associates with the FBO were top notch. "Tia", a CSR at Base Ops, found us a great hotel room over the Christmas holidays for substantially less than anything I could find via the usual travel sites (Priceline, Kayak etc.) and hotel sites. A lot less! This will be my FBO whenever we return to this area!
|
|
From Steve. Corun
on 08-May-2017 |
|---|
|
|
Long overdue pirep, but Base Ops is a pleasure to do business with. From the line guys to the desk, my experience was absolutely fantastic! A shout out to the ground controller as well. Super friendly provided progressive taxi instructions and some history about the field. No doubt I will always choose FMY when in the area just for the Base Ops experience.
|
|
From Carl Simons
on 03-Apr-2017 |
|---|
|
|
Been going here since long before they opened the new facility. The people, from the front desk to the Linemen always are courteous and most eager to make your visit pleasant. On one occasion I landed with a plane full of items to transfer from our old home up North to our new home in Ft. Myers. Two linemen helped me carefully move all of these items, which took over 40 minutes and filled an SUV, cheerfully, and insisting that they wanted to help me! They could not have been more helpful and pleasant and even joking as we worked. About the controllers: Extremely helpful, and courteous even when working traffic from both RSW and FMY. There has been a lot of Taxiway work at Page recently, with up to 10-12 Taxiway NOTAMS issued, but they have always given me perfect progressive taxi instructions to the Self-Serve when I wanted to use it! "No fear, we'll get you there" one said! A great airport, and people from approach to the FBO.
|
|
From David Parrish
on 05-Jan-2017 |
|---|
|
|
Great Friendly FBO and the best choice if in the area. Stopped in for new years week. Used the self serve fuel twice and really appreciate the great price!! FBO is very nice with ample parking. Overnight for a twin is $10 with the first three nights waived with a fuel purchase. Much better pricing than Naples making this my only choice when coming to SW Florida!!
|
|
From Ralph Morales, N512RM
on 03-Jan-2017 |
|---|
|
|
Just wanted to give an update since I have been using this FBO for several years. The service is still top notch! The linemen are knowledgable and helpful, front desk girls are great, Hertz counter in FBO is fantastic, tower folks are friendly, and beautiful runways all for a very reasonable price.
|
Excellent service! Coming to a larger airport with a large FBO in a Mooney, well, sometimes the service is a bit lacking. Not here! The rampers had the plane tied down almost before we opened the door, and they delivered our rental car planeside. 100LL full serve price was very reasonable. If I'm back in the area I'll come back for the awesome service!! Thanks!
