Comments are submitted by their authors and do not reflect the opinion of AirNav, LLC. All comments must adhere to AirNav's Policy on Comments.
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From Bob Tridle
on 30-Jan-2020 |
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Nice airport with beautiful facilities. We stopped in for fifteen minutes during training for IPC. On leaving, I checked in with front desk personnel to see if there were fees to be paid. The front desk person was very rude and condescending stating I should have checked in immediately on arrival. She demandingly asked my name, tail number, email address, and phone number, which I politely gave her. Perhaps it was just a bad day, as all the other responses here seem very good. I don't feel very welcome here. Sad because I'm just down the road in Punta Gorda from them.
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From Mitch Januszewski
on 04-Dec-2019 |
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This is one customer focused FBO. The CSRs are friendly and helpful. The line crew is smiling and professional. The fuel prices are reasonable. This is my go to FBO in Southwest FL.
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From Alicia Sikes
on 22-Sep-2019 |
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Excellent service! Coming to a larger airport with a large FBO in a Mooney, well, sometimes the service is a bit lacking. Not here! The rampers had the plane tied down almost before we opened the door, and they delivered our rental car planeside. 100LL full serve price was very reasonable. If I'm back in the area I'll come back for the awesome service!! Thanks!
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From David Schmutzler
on 27-Mar-2019 |
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All I can do is add more praise to the other comments. Nothing lacking.
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From Jonathan Shorey, N560RK
on 27-Feb-2019 |
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Base Operations gets 5 stars, if 6 were an option they would have got that! They treated us like part of the family. They are a great example of what old fashion FBO service is like. Thank you and see you next time around.
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From Dave Haak
on 25-Feb-2019 |
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Very pleased with the service and pricing for my Mooney! Keep up the good work!
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From Marc Mosier
on 07-Jan-2019 |
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Great service and great prices. We parked our Cirrus for a month and fueled up twice. Blanca, a friendly CSR, suggested that I contact her supervisor Debra to set up a based tenant contract in the future, as the 3-month minimum of would cost less than the daily transient fee for a month. Also, a based tenant avgas discount would apply for full service gas. Debra did retroactively set it up and cancelled the higher charge, which had been applied on the transient basis. Upon departure, Jonathan, the General Manager, insisted on pushing our big luggage cart all the way to the north end of the ramp where our airplane was before untying the ropes. He even offered to have cold waters brought to the airplane. All done with a friendly southern smile. Way to go, BaseOps!
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From Jeff Lauk
on 06-Jan-2019 |
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Twice in the past few weeks I flew a Cherokee into KFMY and parked at Base Ops. I fly some corporate and don't expect the same level of service when I fly in the Cherokee. Both times, however I had first class service both on the line and at the counter. Thanks so much for making my visit awesome! You guys are the best!!
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From Dan Herr
on 02-Jan-2019 |
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Yet another great visit to Base Ops. Great service at a reasonable fuel price. The line guys found a spot on the north ramp where they wouldn't have to move me - so that I could lock the rudder on my King Air 350.
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From David Miller
on 14-Aug-2018 |
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Class A FBO.... Very nice staff... Efficient service.... Competitive fuel price
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From Bob Gordon
on 12-Apr-2018 |
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Perhaps the best service I have ever received at an FBO! Staff is helpful and friendly. Facilities are top notch - always treats and beverage available. Multiple pilot lounges, kitchen, quiet room. Hell, even has a pool table! Great job to management and staff.
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From Martin Pauly
on 18-Mar-2018 |
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Fantastic service again from Base Ops during our recent trip to Fort Myers. It was raining when we arrived; two line guys were ready for us when we taxied in, brought the Hertz rental car over and tied down the Bonanza. Base Ops is a beautiful modern facility with very friendly staff.
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From Mark Dymond
on 27-Dec-2017 |
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A world class FBO operation in all respects. Landed Thursday around noon. FBO line crew marshalled me into parking and tied my plane down immediately. And our rental car was immediately brought out to us adjacent our plane. The FBO is really the Taj Mahal! All associates with the FBO were top notch. "Tia", a CSR at Base Ops, found us a great hotel room over the Christmas holidays for substantially less than anything I could find via the usual travel sites (Priceline, Kayak etc.) and hotel sites. A lot less! This will be my FBO whenever we return to this area!
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Nice airport with beautiful facilities. We stopped in for fifteen minutes during training for IPC. On leaving, I checked in with front desk personnel to see if there were fees to be paid. The front desk person was very rude and condescending stating I should have checked in immediately on arrival. She demandingly asked my name, tail number, email address, and phone number, which I politely gave her. Perhaps it was just a bad day, as all the other responses here seem very good. I don't feel very welcome here. Sad because I'm just down the road in Punta Gorda from them.
This is one customer focused FBO. The CSRs are friendly and helpful. The line crew is smiling and professional. The fuel prices are reasonable. This is my go to FBO in Southwest FL.
