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From Kent Magnuson
on 03-Feb-2012 |
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In late nite with our N900NE. Great service for all our needs. Rent cars and hotel all provided as requested. Nice lobby for pax and crew. Great overall. Thanks folks. Well done.
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From Charlie Sisk Sisk Rifles
on 07-Dec-2011 |
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Great FBO. Excellent service and staff.
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From Thom Otte
on 26-Nov-2011 |
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Arrived at Yingling the evening of Nov. 6th. Returned to the FBO the next morning. Nasty weather and a bum DG kept me on the ground for the day. Steve and the crew treated my wife and I as if we had arrived in a G IV. Second day still had me weather grounded, again Steve and the crew gave us the red carpet treatment. They arranged for a rental car and directions for a day of sight seeing. Third day was clear but the plane was iced up, they pulled it into a hangar and cleaned it off then sent me on my way. For a big FBO to treat a single engine like the big boys is the way to do it. Thanks to Steve & crew!!!
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From David Hall
on 23-Sep-2011 |
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Clearly superior customer service. Excellent line service! David Kelly, Line service guy was excellent, friendly, and helpful. Even a follow up call the day after I left to ensure I was satisfied. Self-serve fuel is easy and convenient. Line guy helped with our bags, and gave us a ride to the hotel. Whenever I visit Wichita, I'll be using Yingling.
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From Robert Wall
on 21-Sep-2011 |
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Fuel price per gallon posted on SS pump was several cents lower than the actual charge per the receipt. Gal at the desk didn't seem interested in correcting the discrepancy. Enterprise rent car was there and ready to go--when returned just hand the keys to Yingling--no paperwork or bill. Won't know charges until Enterprise bills you.
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From Andy Miller
on 19-Sep-2011 |
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Yingling very GA friendly! Great visit, airplane carefully marshaled in which was very helpful on such a busy ramp. Staff really nice. Wonderful facility, and got me a great deal on hotel across street. $7.00 tie down fee even though I purchased fuel.
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From Ryan Flaherty
on 25-Jul-2011 |
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Landed in Bonanza and lineman was super friendly and helpful. Loaded bags and drove us to local Hilton 1 mile away without needed to visit front desk. Took my fuel order in the car and plane was ready in the morning. They also happily picked up at Hilton for departure. Great service.
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From Ted Louis Glenn
on 22-Jul-2011 |
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Parked me directly in front of the doors upon arrival, had the hotel room reserved for me, and shuttled me over. The next day they pulled the plane up to the doors when I was ready to depart. Overnight tiedown fee was $7.
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From Dan Herr
on 05-Jul-2011 |
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Great service from Yingling: hangar, fuel, crew car, plus a look at Skycatchers being unloaded from their freight containers and assembled. And even though Yingling has far bigger customers, I was thanked for my business and told that Wichita appreciates my visit.
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From Earl Werner
on 21-Jun-2011 |
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Tied my Baron down for four days while at Flight Safety. No fees whatsoever. Bought Courtesy Full Service Fuel in appreciation. I've been using them while attending Flight Safety since the early 80's. Superb service. Probably why they have been in business so long.
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From Jeff Zimmerman
on 27-May-2011 |
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Excellent service, prompt refuelling, beautiful facility. Even let me use a crew car for a lunch meeting even though I was in a Cessna 172. Thanks for your assistance!!
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From Colin Summers
on 03-Sep-2010 |
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There's nothing more to say. This is consistently voted the number one FBO in the country and there's a good reason why. We taxied in at 9pm and two linemen came jogging out. They marshaled us (a piston single) to the spot right in front of the door. This was appreciated by the two little boys on board who needed the restrooms. The woman at the desk was very helpful with hotel suggestions, going through the book with my wife while I dealt with the plane. They ran us over in their van. In the morning the plane was fueled and as close to the door as it could get without blocking an arriving plane. Added bonus: a hangar full of Skycatchers being assembled. If we are within range, we will always stop at Yingling.
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From Craig Groff
on 26-Jun-2010 |
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Flew in on 6/2/10 for a Cessna/Columbia/Corvalis fly in. Service was excellent, Thomas Reardon and his gang. Fuel price was great because of the fly-in. Hangar price was right in line with others. Line manager was great, a 30 year employee, Dennis Simmons! Thanks guys and gals!
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From Bob Tridle
on 28-May-2010 |
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I visit a friend there for the day about once a year. This FBO is very friendly and wonderful facilities. They are also quite close to self serve, if you're interested. It's hard to find this sort of accommodation at the larger airports.
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From Dan Herr
on 26-May-2010 |
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Very friendly service on my last 4-day visit. Hangar rate of $120 for C421 is a little high, but offset by the generous availability of a crew car. If you have a C425 or trailing link 421 (especially with a beacon on top of the vertical fin), do not permit yourself to be hangared in #2 (next to the FBO lobby). My beacon grazed the drop ceiling when being pulled out - no damage, but a bad setup.
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From Vaughn Harral
on 05-May-2010 |
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Left our TBM N396AW there three nights last week. Very nice experience. Prices reasonable, service excellent. After arriving late in the evening and being greeted by our line service person, he escorted us to our waiting rental car, carried our entire luggage, then repeatedly refused even a small gratuity, saying that he was paid to help and did not want anything "extra" from us. I am embarrassed that I do not remember his name so I could give him a personal recommendation. Yingling was a truly first rate experience.
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From Joe Dwoskin
on 14-Feb-2010 |
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Unexpected stop on return flight to KAPA due to unexpected/not predicted weather. The line folks and the office folks (Mr. Reardon) were superb. Fueled the plane, put it into a heated hangar, got us a hotel room at the Hilton (on field) and gave us a crew car for the evening. Preflight in the hangar the next morning. Great service. Thanks
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From Mike Forney
on 10-Dec-2009 |
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We arrived in our Cessna 182 on Sunday in the midst of a nasty ice storm. We were greeted by linemen who ushered us quickly into the office. There, the young lady on duty arranged for lodging at the Hilton and provided a courtesy car. When it became clear that our trip home to Colorado from the Bahamas could not continue due to weather on Monday and Tuesday I asked folks to look into a minor electrical problem for me. Chris Short and one of your mechanics, Jonathan, solved the problem fairly quickly, without an expensive fix. When we were finally able to resume our flight on Wednesday, the guys had kept our plane in the hangar where we were able to load it comfortably out of the wind and cold. These folks know the meaning of service! And the tab was surprisingly low for a large airport FBO!
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From K Kincannon
on 19-Jul-2009 |
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Maybe it was an off day at Yingling...We brought in a Citation V for fuel turnaround. TV wasn't working and nobody knew how to fix/tune it. Minimum amount of effort from the front desk. Plus the cookie plate was nothing but crumbs; that's just mean! We felt like they took our purchase of 450 gal of JP for granted.
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From Earl Werner
on 29-Jun-2009 |
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Great service as usual. And now Self Serve, if you want to brave the heat and humidity to save a bit.
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From Colin Summers
on 24-Apr-2009 |
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At our quick turn here the line crew was helpful and so was the girl behind the desk. They had no issue with my 10yr old doing laps in the hallway to unwind from being stuck in the plane. The WiFi is nice and fast, the seats are all comfortable, and I can't imagine stopping somewhere else on a trip across the country. My ten year old left his Gameboy behind (plugged in to charge), and they sent it home ahead of us. He was so happy at our next stop when they confirmed that it would be in the mail. Great service and a great stop.
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From West Jones
on 30-Mar-2009 |
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VERY NICE STAFF & EXCELLENT CUSTOMER SERVICE!!!! Great Pilot Shop Too!!
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From Mike Ciholas
on 11-Mar-2009 |
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Yingling is the best. Nice people, easy to work with, professional, always had a good experience. With the Air Boss card, they had the cheapest price for Jet-A in all of Kansas. What's not to like?
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