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From Manuel Vilaca
on 17-Mar-2012 |
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My wife and I stopped at Million Air for fuel today on our way back from St Paul MN. We are offer a BMW crew car for a city tour and lunch and greeted with a great help on all services thank you all good job will be back.. Love-it
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From Richard W. Schober
on 08-Feb-2012 |
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Poor Management of High Volume of Aircraft. They are highly disorganized and loose paper work. I was dropped off at my Learjet 60 and after no less than 19 requests for a GPU I still did not have one. I faxed them, wrote them a letter, called, and told the line guys, CSR no one followed through. There is no accountability and everyone points at each other when they fail to perform.
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From David Carr
on 20-Jul-2011 |
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Never met a Million Air I didn't like! Fuel price was a little steep...But that's the big city for you. The line guys and the young lady behind the counter were friendly, helpful and pleasant. I always choose Million Air over any other FBO, especially at unfamiliar airports, because of the consistency of their operations.
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From Terry Hess
on 20-Jun-2011 |
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Unfortunately, we were disappointed on our visit. We called ahead and upon blocks in requested a hangar and fuel. Got the fuel but didn't get the hangar till 90 minutes later and after the rain and hail had passed and sun started to come out.
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From Greg Lennox
on 30-Apr-2011 |
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Car was waiting for me; friendly, efficient service. FBO is in the middle of an upgrade/remodel to Million Air standards so it's a bit of a mess right now.
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From Mike Mallard
on 18-Aug-2010 |
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Flew in on 8/17 to drop off a passenger for a commercial flight. Marshall’s were waiting for us, helped my passengers off the plane, and took her bags inside. They shuttled her to the terminal and I went to settle the bill. Ramp fee was waived even though we didn't take fuel. Facilities are truly first class facilities and they treated my Cherokee and me like we were a G5. Will definitely be coming back here next trip to IND.
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From Bob Urschel
on 30-Jul-2010 |
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We arrived at Million Air late in the evening to pick up a passenger at the main terminal. While they had a crew car available, the line person volunteered to drive us to the terminal and then returns to pick us up. (It was after midnight) To top it off, the ramp fee was waived even though we didn't purchase any fuel. It's a beautiful facility and I look forward to my next visit there.
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From Robert Owen
on 17-Jul-2010 |
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Hands down one of the best FBO's I have ever been to!! I flew in with my baron 55 and could not have been treated any better. Everyone that works there are all extremely nice. I honestly have nothing to complain about and their courtesy car is quite nice as well.
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From Lee Smith
on 06-Jul-2010 |
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Our Cessna 206 was the small kid on the ramp, but the service was as if we were in a G V. Everyone was most accommodating over the July 4th weekend.
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From Geza Bodor
on 23-Jun-2010 |
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I cleared customs at KIND and then walked over to Million Air. Very convenient! They offered to tow my Bonanza to the FBO so I didn't have to hassle with a hot start. Impressive! Then they gave me the key to the crew car! I was blown away! You must stop at Million Air just for the car! I bet it's better than what you drive at home! Oh, yeah, and the service is excellent, too!
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From Greg West
on 25-Feb-2010 |
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Great facility, AM & PM CSRs and line service were first rate. Hangar and ramp/handling fees were fair, absolutely no reason to go anywhere else on the field.
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From Sara Rutland
on 14-Feb-2010 |
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Landed at IND Fri morning, line guys were waiting and ready to marshal us in, and had our passengers’ rental car pulled up to the aircraft as soon as we shut her down. Car was warm and ready for our passengers to hit the road. Million Air made all the arrangements from rental car to hotel and everything could not have run any smoother. We appreciate all the good service and the friendly atmosphere and the beautiful facility is a plus. Thanks again, we'll be back!
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From Cindy Ruff
on 17-Dec-2009 |
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My business partner landed very early in the morning - a very cold morning. I called looking for a spot in the hangar and Gary took extremely good care of us - finding us a place to keep the bird warm, and getting the dog/pilot to the hotel. I can't thank these good folks enough and highly recommend them!
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From Jason A. Cramer, N99910
on 12-Nov-2009 |
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Best service around, great job! Thanks for all of the help...
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From Glenn Broga
on 21-Oct-2009 |
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Thank You Million Air and staff for bringing the SERVICE back to a service industry. We could have gone to a surrounding smaller airport and paid a lower fuel price but the service you give is where the value is at. From the first contact to the last wave goodbye we were treated as literally the CEO of Million Air. We hope to see you again real soon. Thank you for all your help and CONGRATULATIONS on a job VERY WELL DONE!
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From Steve Bruno
on 14-Sep-2009 |
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Excellent service and beautiful new facility. Fuel prices are high but all else was absolutely first rate. We'll return.
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