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From Lon Shuford
on 30-Jan-2012 |
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Great Service. The best fuel prices at airport. Found the best rental car rate in the city. Everyone was very friendly and helpful at the FBO.
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From R Mahoney
on 25-Jan-2012 |
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My experience was the outstanding service described by other customers. Unique to our visit was an aircraft maintenance issue and KJC's support. I had to depart early and not return per the original out-and-back repair plan. I told KJC I needed to move it, not bring it back, no fuel buy. They waived two days of parking fees. I protested and offered to pay. Their response was they wanted me to use them in the future. Well, they'll get their wish. The only negative resulted from an inconsiderate customer. KJC parking is typical 2 rows back-to-back, staggered tails. During my preflight the guy behind my left wing (C-182) started his engine and sat there blowing fine gravel & debris all over my aircraft and me while he warmed his engine. Thank goodness my flight controls were still secured. What I'd ask KJC folks to do is ask customers to pull their aircraft out of the parking spaces and engine-start with the prop wash away from fellow customers. Otherwise, a great experience. Thank you!
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From Jimmy Jackson
on 23-Jan-2012 |
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We spent last week at Disney having flown in from N.C. There was some confusion as to whether I had scheduled a cab to pick us up upon arrival, which could have been a communication problem. But no harm other than an irate cab driver. Jeanie and the linesmen were very efficient. Like every one else has said, if you're looking for marble and glass, go to Signature and pay a lot more. I personally will be back without a doubt. I only wish I could have "tankered" some fuel back home. Thanks to all for the hospitality.
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From John Gastaldo
on 11-Jan-2012 |
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I have made multiple trips to KISM first TIME using Jet Center. Not one problem or glitch. Met my plane SR22 with follow-me truck. They had my car ready and waiting. While I unloaded they tied down aircraft. Spent Thurs to Monday in Orlando (wife and I ran Disney half-marathon, sorry for bragging). They had plane in front and ready to go with a phone call from me about a half hour before. Very practical, efficient FBO. As some have said no frills. I WOULD CERTAINLY GO BACK AND SEND ANYONE HERE.
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From Uday Kamath
on 28-Dec-2011 |
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Stopped at KISM for a week vacation at Orlando. As soon as I pulled up the lineman brought our rental car to our plane. No parking fees for since I filled up and they had an exceptionally low fuel price (also had the lowest car rental rate in the area). Upon leaving plane was fueled up and ready to go. Both Jean and Jeanie (On the phone I thought they were the same person but they are not) are great!
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From Casey Dufur
on 24-Dec-2011 |
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I called ahead to say I would need fuel and tiedown. The lady on the phone said no problem. I then said we would be needing to borrow the crew car to drive over to MCO to pick up our rental car that my wife had booked at the wrong airport. I figured no problem because we were going to buy about $400 in gas. Her: We don't have a car. Me: No car? Her: It's going to the mechanic on the 15th. Me: I'm arriving on the 14th. Her: I meant the 13th Me: That’s today. Her: Yes, it goes in at 3 P.M. I could tell she was probably lying to me but I told her to book us a rental for the day then. When I got to KISM the line guy asked if I wanted to use the crew car to get my rental car at KMCO and I told him what happened and he said well the car is here and running fine if you want to take it. I was very satisfied with the way things turned out and the line guy got a pretty good tip for being so courteous and helpful. I will be back because of that line guy! He deserves a raise and HE gets 5 stars.
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From Steve Stevens
on 20-Dec-2011 |
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What a great FBO parked Seneca at Kissimmee Jet Center with a full load of 6. Had 2 rental cars backed up to plane before had engines shut down. Fuel and parking prices best in area plane fueled and parked out front when we departed after a weeks stay. Will return to Kissimmee Jet next trip down
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From Spencer Napor
on 04-Dec-2011 |
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You'd think with their fuel prices you'd have to pump it yourself, but the service was top notch and the staff was extremely friendly even though I was flying a 152 that might've taken all of 7 or 8 gallons and they didn't charge me for a tie down fee for the night.
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From Allen Rhyne
on 28-Nov-2011 |
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KISM is the choice if you're in town for a trip to the parks. This was my second visit to KISM Jet Center and I recognized the linemen. They were there to park me and brought the car right to the plane with the a/c going. The FBO meets all your basic needs, though don't expect marble bathrooms. That's ok with me when you compare fuel prices. Only negative thing I would note, on both visits I was treated to screaming from the back office, a string of profanity more suited to a merchant ship, and 1 very disgruntled customer. No idea what the issues were, but not exactly the environment I like my 3 year old to wait in while prepping the plane for departure.
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From CJ Wren
on 21-Nov-2011 |
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Great FBO! Cheap fuel, great deals on rental cars, very friendly staff. If you would rather skip the lavish waiting room to save money on the essentials, Kissimmee Jet is your place.
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From J. L. Lucarelli, Mooney N13LV
on 26-Oct-2011 |
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Linemen, Tony and BJ were awesome. They took care of my airplane, parked it properly, fueled it on time (at an affordable rate/gallon), and directed me to the office for restrooms and rides to our destination. Left KISM and returned and everyone treated me like they knew me. Very nice. The counter gal, Linda was also very accommodating. Nice! 5-Star...
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From Robert S Mosier
on 26-Oct-2011 |
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My experience with Kissimmee Jet Center was nothing short of exceptional. Flew in for a 2 day business trip for the boss, both rental cars were ready to go and line staff was very helpful. Jeanie at the front desk had all of our particulars in order very efficiently. On departure, the staff stayed after hours to help us in anyway possible. Excellent fuel prices and clean facility. Jeanie even shipped my sunglasses I carelessly left in my rental car back to me the next day free of charge even after I insisted on paying for it. First class operation, I will be back
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From Art Willis
on 22-Oct-2011 |
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Great service, the car was brought to my aircraft upon arrival and fuel prices are the best in the area. FBO not fancy, but the service easily makes up for that.
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From John Bantle
on 08-Oct-2011 |
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3rd visit and the same great service and one of the best fuel prices around. Every time we were lead to the parking area and our rental car was ready. Plane was fueled as directed and ready for our departure. Will always use Kissimmee Jet Center when we go to the Orlando area.
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From Mel Snyder
on 20-Sep-2011 |
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Always good service, broke down, they had maintenance man come in on a Saturday to repair our problem, Jeanie at front desk is especially helpful, with local information; Highly recommended FBO at ISM
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From Chad Diederich
on 17-Sep-2011 |
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This is the second year in a row I've had business in Orlando that I flew my Cherokee Six too. I used Kissimmee Jet again and they met all my expectations. They immediately pulled my Hertz rental car up to the plane. The lineman helped load all of our luggage into the vehicle and tied the plane down. It was first class service that I'm not accustomed to when I fly my prop driven aircraft into an airfield. The reason I didn't give 5 stars is because I called and was told they could only get me a rental car through Enterprise and would not honor my USAA discount. However, I found Hertz also delivered and they gave me my USAA discount too. So, if I had taken Kissimmee Jet at their word I would have been out of a lot more money. I have no reason the worker I talked with on the phone intentionally misled me, but I also have a hard time believing she didn't know Hertz delivered to their place of business too. Other than that, I cannot say anything negative. Fuel price great!
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From Roy Kinsey
on 08-Sep-2011 |
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I stopped twice at Kissimmee Jet Center last week during a trip to check hurricane damage in the Bahamas. Picked up and dropped off a neighbor who flew airline from BOS to MCO. Jet-A at Kissimmee Jet was $3.00+ per gallon cheaper than at MCO, so total saving approached $1,000.00. I called ahead, so the line crew was ready when I landed and had my MU-2 fueled before my neighbor arrived. Received the same great service when we came back the next day. I always use Kissimmee Jet when I go to Simcom for training and they've always done a great job. They may not have a fancy building, but they definitely deliver great customer service and give value for your dollar.
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From Alan Carter
on 31-Aug-2011 |
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Jeanie at Kissimmee Jet Center did a first class job of handling our Falcon over the weekend of 8/26/2011. Rental cars were waiting when we arrived, her facility is clean and the line personnel helpful and competent. Best fuel prices on the field to boot - what more could you ask for, we will be back.
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From J. Bonilla
on 20-Aug-2011 |
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Excellent FBO to stop by with my C-182. Customer service is great! Lineman was already waiting with rental car that I have arranged earlier. Car A/C on, luggage loaded and on my way. Minimal delay and very helpful. FBO facilities are very basic and nothing fancy. But who cares if the service and fuel are the best! Thank you Kissimmee Jet Center!
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From Eric Perdew
on 25-Jul-2011 |
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This is about the only thing in the Orlando area that is reasonably priced. If you are looking for red carpet treatment (which I am not), then you may not like it. On the other hand, if you are looking for nice people with fair prices then this is your bet. The rental car, plane parking, gas etc. Were seamless, and this has become my Orlando area parking spot.
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From Derek Rowan
on 08-Jul-2011 |
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Met with my rental car as the "follow me" vehicle. Staff took care of plane immediately. Car was reasonably priced. Plane was fueled and ready to go on our departure. Great service.
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From Mike Ruperti, Fort Myers, FL
on 07-Jul-2011 |
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Great Staff! Always smiling and nice! Called up last minute on the Forth of July weekend to make arrangements for an over night stay and requested a car rental. Flew in two hours later and the staff pulled the car around and helped me unload all my stuff! Truly impressive. Requested them to top off my airplane and was pleasantly surprised at how cheap their gas prices were! I would use them over and over again! Thanks again for the great service!
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From George Wilhelmsen
on 02-Jul-2011 |
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The service was fine. One comment: if you are going in to Disney or Universal for less than 3 days, it's cheaper to rent a car than take a taxi. The taxi fare to the hotel was $110 round trip, without tip. Taxi out (independent): $60, Taxi back (Yellow) $50. You can rent a decent car for that amount.
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From Rodney Wilson Whiteville, TN
on 25-Jun-2011 |
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Arrived to visit Disney and found the best service and free tie down for the week since I bought 10 gallons of fuel and the best service from the staff. When we left at 7 am they offered Ice for my cooler and helped with the loading and the staff would not take a tip. This is one classy FBO and one that I will definitely visit again and will recommend highly. Thank you so much for such a great visit! I will be back!
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From John Priebe
on 02-Jun-2011 |
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Best FBO experience in 25 years. We made a rental car reservation with Jeanie about two weeks prior to arrival and gave our approximate arrival time. On arrival, Ground Control pointed us to the waiting golf cart, which led us to parking and the rental car with A/C already running in the 90F+ heat. My wife noticed the red carpet as we stepped out on the ramp. I have never seen all of this put together before! No parking charge for our four nights with a fuel purchase that was $2 lower than the other FBO's on the field. Not to mention friendly, efficient handling of the business end. We will always come here when I feel the need to give Disney the rest of my money.
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From Bill Banks
on 31-May-2011 |
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Flew in for an abbreviated Sun N' Fun. Upon landing found my fuel cap missing from a previous fuel stop. KJC assured me they would take care of my aircraft even if it meant pulling it in the hangar if it rained. It did rain and they did exactly as they said. Kudos for a job well done for the whole team there. Will definitely be back....
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From Nina Namet
on 19-Apr-2011 |
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I had called before we went in and spoke to the "Supervisor" as she calls herself, I wanted to find out about arranging a rental car & wanted to know specific information, & all she could repeat in a rude tone was that "it was a 4 door car that seats 4 people", She also did not know the difference between size & model of a plane (which is the least someone should know as a supervisor in a FBO) & when we were leaving she also was very unhelpful, RUDE and yes their fuel prices are a little bit lower, BUT I rather pay and NEVER be treated so rudely and at least deal with someone who is more knowledgeable.
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From Edward San Juan
on 17-Apr-2011 |
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A 1-day trip to Kissimmee was kept on schedule by the efficient and courteous service at Kissimmee Jet Center. Jane tracked our tail number and had a taxi waiting on the ramp upon our arrival. BJ fueled up our plane with some of the lowest priced Avgas you will find in the state and had our bird conveniently parked and ready for our afternoon departure. If you are looking for overstuffed leather seats, a fancy conference room and high fuel prices, this will not be your FBO of choice. If you are looking for the best value on basic GA services and a super-friendly staff, Kissimmee Jet Center is for you. I will be back.
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From Richard Figliola
on 16-Apr-2011 |
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Stayed for two nights. Very efficient service. Rental car met me at plane. Good fuel price for area. Waived overnight fees. What’s not to like? FBO facility is routine without the fancy tile, glitz and TV's, so if that’s your desire, try Ranger or Signature.
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From Aaron Sims
on 09-Apr-2011 |
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Stopped in for a 2-day visit to Disney World with the family. Called Hertz 1 hour before to setup a rental car, and they quoted me 4 hours. Then called Jane at Kissimmee Jet Center, and she facilitated getting the car lined up by the time I arrived. The lineman brought the car up to the plane after I parked. Decent gas prices and quick, very friendly service at the FBO. Overnight parking fee was waived with relatively small (10 gal) fuel purchase. Will definitely stop at KISM and Kissimmee Jet Center again. This is a wonderful airport. I wish all medium sized GA airports were more like this one.
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From Lane Flynn
on 21-Mar-2011 |
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It's tough to pick an FBO at a field that has four (!) of them, so I pretty much guessed at Kissimmee Jet Center. I'm glad I did. I got a rental car through them at a very good rate, which they had pulled up to the plane when I got there. They had told me there was a $15 ramp fee, but when I was ready to leave they didn't charge me anything, even though I didn't buy gas (I had just come up from Ft. Myers and still had almost full tanks). I'll definitely head back there when I'm in the Orlando area, and will buy gas next time!
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From Sargent Caldwell
on 19-Mar-2011 |
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Staff was competent and pleasant. Rental car was next to the plane as soon as the props stopped. I'll use this FBO again.
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From Steve Evans
on 11-Mar-2011 |
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Nothing fancy but nice people and great service.
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From Mike Hertkorn
on 03-Mar-2011 |
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Definitely not a "one call" FBO. Fuel prices were good, but there was a perception issue with the entire staff. We had to beg for 25 minutes to get the plane pulled up to get the GPU, and then they pulled up the wrong airplane, and laughed it off. For some reason the ladies room is under lock and key, which makes it difficult to get pax in if no one is around. Dirty couches, no tables to get anything done on, and no WSI, just a computer. Line guys were nice, but I won't take pax through again.
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From Kent Schreiber
on 28-Feb-2011 |
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1. Lineman called me bud even after I asked him to call me by my first name, I'm not bud. 2. Rental car only had 3/4 tank and I mentioned this to female supervisor and she had lineman go and verify this. This is the same as calling me a liar. 3. Asked that plane be pulled up at 8 am for departure. It wasn't. Asked at 8:20 that it be pulled up and the windshield be wiped as dew had completely covered it and you couldn't see out. Was told by female super, 'we don't do windows.' that is a direct quote. Not, sorry we can't do the windows because of this or that reason. This was after I had just spent nearly $2000 on fuel in the last 4 days with them.. I hit the ceiling and this person got nasty. I said I need something to clean the windows with and she got a roll of paper towels and gave me a couple. I asked for the whole roll and she refused. I was going to return them but I guess she thought I was going to steal them. I recommend that you don't go to this FBO.
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From Erik Adams
on 25-Feb-2011 |
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Landed in my tiny Cherokee and was marshalled to a close spot. We were treated great. Facility is no frills with super nice folks. Fuel price was excellent. Definitely will return to this FBO. Thanks Jane and crew.
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From Herb Coussons
on 22-Feb-2011 |
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Arrived at 9PM. Rental car at plane before shutdown. Best prices on field. Not luxurious, but great service and best pricing.
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From Doug Preston, Sr.
on 11-Jan-2011 |
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Went to KJC on 1/5/11. Arrived about 8pm after a hectic day of bad wx & late pax. Crew car not available so Dave loaned us his truck so we could get a quick bite to eat before a 2 hour flight home. Not fancy but good service & good jet fuel price. Thanks ya'll.
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From Elliot Zeltzer
on 05-Jan-2011 |
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Spent New Years and Capital One Bowl Day's in Orlando 12/29/2010-01/02/2011. Customer service is good. Ramp is a bit small and can be congested when busy. Fuel price reasonable and Car was waiting for us. Will waive parking for fuel purchase. Too bad about MSU, the Tide IS a better team. See ya at next years Capital One Bowl.
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From John Peyton
on 05-Jan-2011 |
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Be wary when you ask for a cab. Paid $55 to go six miles.
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From Carl Simons Medford, NJ
on 19-Dec-2010 |
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Excellent service and very friendly. Their Fuel price was very reasonable and their rental car service was excellent. Best stop on the field as far as I’m concerned.
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From Cleatus Welch
on 08-Dec-2010 |
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Flew in, to visit Disney World. Stayed five days. They didn't even charge a parking fee. The people at the FBO were great. Helped me get a taxi. Fuel prices were not bad. Will come back.
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From Glen Marsh
on 07-Nov-2010 |
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I use Kissimmee Jet Center quite often when I travel to Orlando, and I always find the service excellent. I had a late arrival the other night and the linemen were still there to park me, brought my rental car right to the airplane, and even lent me a flashlight when I dropped and broke mine. Jane and Janis are always great helping me with reservations, always with a smile and good humor! On top of that, the best fuel prices by far on the airport. No question, they are always one of my favorite FBO's.
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From Daniel Masys
on 06-Nov-2010 |
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Arrived for a quick turn-around visit to Orlando. Had to give a talk at a convention near Kissimmee and the rental car was at my assigned tie-down when I arrived. Helpful and courteous line staff. I just put a few miles to/from the convention hotel on the car and forgot to stop to refuel it, and Jeannie Hepler helped me avoid the Enterprise $30 fuel charge by having the line guy go refuel for me, so I could be on my way quickly. Great service, and very attractive fuel prices. Will definitely return.
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From Chad Diederich
on 06-Nov-2010 |
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Flew my Cherokee Six in on 22 Oct 10 and left on 29 Oct 10 for a business trip. I let Jeanne(?) know I had 4 people and a lot of items to pack into the rental vehicle I reserved ahead of time. Jeanne saved me a Kia Sorento with more than enough room. It was running and waiting for me on the ramp where I parked my aircraft. I asked for fuel to be put into airplane for a brief trip to Boca Raton the next day. Aircraft was topped off and ready to go when I arrived the next day. Upon final departure on 29 Oct 10, I could not obtain a rental car vehicle receipt for some reason I didn't fully comprehend. This led to alot of pain when I returned home because I needed a receipt to get reimbursed for that cost. Other than that glitch, the service was a solid 4 stars.
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From Randy Gray
on 02-Nov-2010 |
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I took my family to Orlando in the C182 for the first time and chose the Jet Center and was very happy with the service. Orlando is a money sink and the Jet Center was by far the best value I found on the area. They had a rental car parked just behind the plane with the A/C running before we even had time to exit the plane. When I left (10/20/2010), we had a problem with the passenger door handle not working. Their A&P stopped his work and helped us get off in very short order. Overall I was very pleased with their service and rental car prices, ($42/day), and will definitely chose the Jet Center the next time I go to the Orlando area.
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From Michael Baker
on 28-Oct-2010 |
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You get what you pay for. Arrived at 8PM with a King Air 200. David, the evening line guy was very helpful. Company policy on other hand...Parked us in the dark (poorly lit ramp), far from the FBO when NOTHING else was going on. $30 fee in addition to fuel for rental car not topped off (I topped mine). Spent 8 hours at the FBO working on some documents and was never accommodated in any way by staff. No table or place to set up laptop, plug in and work, etc. Building located inside fence, so every time pilots must push buzzer and wait to get through. Line guys behind counter. Extremely slow fuel truck. No crew car exceptions even with 450 gal fuel purchase. Helpful girl working desk in the morning. Management responsible for lack of customer service. May come back, but only for fuel price.
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From Andrew Love
on 17-Oct-2010 |
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Refused to stay an extra few minutes after closing without a call out fee when I called to advise my landing time would be right at closing time. Told me they would close and I would have to call someone back out and pay the fee. Just needed to park the airplane and catch a cab to a nearby hotel. Kissimme Jet Center lost my business (a week's worth of tie down and a fuel purchase) to a competitor on the field.
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From Bill Holth
on 11-Oct-2010 |
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Spent the weekend at the American Dental Association Meeting in Orlando. The folks at the Jet Center treated me very nice, were friendly, and took great care of the Warrior. They waived landing/ramp/overnight fees with a top off of the airplane. I enjoyed their rental car, it was ready and in great shape! I highly recommend them for your next trip to the Orlando Area.
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From Kent Magnuson
on 01-Oct-2010 |
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In today for several days stay with our Turbo Commander N900NE. Best of services for all our needs. Thanks folks. Well done.
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From Brad Ellis
on 17-Sep-2010 |
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Helpful people and low priced Jet-A. Thanks!
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From Ruben Pelaez
on 23-Aug-2010 |
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I have rented a car from another company but I was late and they were closed by the time I arrived. The people at ISM Jet Center gave me a car even without a reservation, they are extremely professional and I was very pleased with their services. They refueled my airplane in a matter of minutes and they tried every possible way to make me feel welcomed. It is definitely a place I will always come back to.
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From John Lee
on 21-Aug-2010 |
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Visited several times over last 2 years for visit to Orlando parks. Always great fuel price and service. See you on next visit.
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From Reddoch Williams
on 13-Aug-2010 |
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Arrived at 2030, was guided to parking by a sharp lineman driving the rental car I requested. Airplane immediately tied down, and drove to office to sign paperwork. Same great service on return to checkout. First class operation with a smile. Wish this kind of operation existed everywhere.
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From Nick Shultz
on 30-Jul-2010 |
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Our usual yearly Disney trip excellent service, great fuel prices and great friendly FBO and we keep coming back.
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From Bill Rowe
on 22-Jul-2010 |
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Wonderfully friendly and helpful. A definite A+.
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From Carlos Riquezes, N611SG
on 19-Jul-2010 |
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Great service, fuel price and customer support. I go KJC at least 5 times in the last year and every experience is better than the last one. They do what they need to do. Always a great experience and sometimes follow up calls to make sure everything was good, Thanks for all.
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From Roy Kinsey
on 09-Jul-2010 |
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Kissimmee Jet Center is still going strong; great fuel prices and great service. As I requested, they parked my MU-2 where it didn't need to be moved, the rental car was delivered to the airplane with the A/C running, and the airplane was fueled as requested when I returned. They even let me use one of their computers when my laptop had a problem. These are good folks with great attitudes and strive to earn your business.
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From Vincent Ostrowski
on 11-Jun-2010 |
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Great experience. Came for Disney with the family. Line staff was waiting and accommodating. Call ahead to request Easy Way Transportation and ask for Jose. Prompt, professional, very clean and courteous. Can't give a stronger recommendation especially with three small kids in tow. Other transportation companies should learn from Jose. Thanks!
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From C Crowder
on 06-Jun-2010 |
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GREAT service. Very nice little FBO with cheap fuel, a huge tiedown area, good internet, phones, and an excellent staff. Most importantly, they arranged for a local limousine service (Easy Way Transportation) to take us to our Disney hotel with a 30 minute stop at Walmart for supplies, all for 55 bucks. The taxi was a brand new fully loaded Ford Excursion with great air conditioning and a very pleasant owner/operator named Natalia. Highest recommendations.
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From John Hey MD
on 18-May-2010 |
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Everything as advertised and previous comments confirmed. Also, ATC very friendly and helpful. This is the place to tie down.
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From Roy Kinsey
on 04-May-2010 |
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Great service while in Orlando for Mitsubishi's PROP 2010. Kissimmee Jet Center has the best Jet-A price in the area, plus there was no charge for four nights parking because I bought fuel. Rental car, with A/C running, was delivered to the airplane before the props stopped turning. Called in a fuel order Saturday afternoon and it was done (properly) when I arrived at the airport for departure. Their building may not be fancy, but their service is first class.
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From Ed Rutherford
on 29-Apr-2010 |
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Great staff. Was met by Josh with my rental car as soon as I got to their ramp. There are two Jet Centers at KISM - I'm happy I came to this one :)
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From Daniel A. Oppenheim
on 29-Apr-2010 |
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Flew into ISM for the last two weekends in a row and used KJC. Both times the rental vehicle was delivered to the aircraft at shutdown and the plane was fueled in accordance with my instructions. No problems whatsoever. The place is not the fanciest, but the service is terrific, the personnel are very friendly and the fuel prices are hard to beat for a major metro/tourist area. It would be terrific if they would build/acquire a hangar for transient visitors.
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From Jeff Bridges
on 15-Apr-2010 |
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Flew into KISM on April 6, 2010. Everyone was busy, but very helpful. Rental car was brought right to the tie-down. Not glamorous, but excellent service. Flew out on April 10, 2010. Airplane was fueled and delivered to the office per my previous request. With the low fuel prices, this place is very hard to beat. The next time I fly into KISM, I will definitely use Kissimmee Jet Center.
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From Jeff Pett
on 11-Apr-2010 |
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Flew in on 4/6/10, out on a day trip to FXE, then back that night. Out again on 4/9/10. Fuel prices were great as advertised, and people were friendly, but we did not get the service that others seem to have had. It was a bit chaotic each time we were there with a line at the counter. On our morning to depart to fly back to MI our plane was tied down way out in a grass field, though I had called the day before to let them know we would be leaving at 8 AM. This is a very busy airport this time of year, but the tower staff is great.
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From William Kight
on 22-Mar-2010 |
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If you require an FBO with lots of tile, mirrors, glass and glitz, this is not the place for you. Kissimmee Jet Center is a modest facility staffed by competent and friendly people with fuel prices to match. Although busy, the line personnel brought the rental car to our Bonanza and assisted with luggage. The entire staff acted as if they truly appreciated my business, an attitude I really appreciate.
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From Todd Hottman
on 19-Mar-2010 |
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Initially found because of fuel price. $1.50 less than anyone else. Called before my visit and reserved a car. Car price was competitive. When I taxied up, the line guy was in my rent a car directing me to follow. He pulled up right next to the baggage door and unloaded the bags. He tied the airplane down and I drove the rental car to the office to arrange for fueling etc. I was out of there in the rent a car in about five minutes. No marble floors, but great service. I will be back.
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From Bob Hague
on 13-Mar-2010 |
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Simple and basic. Very good fuel prices. Free parking with fill-up and no minimum fill-up. Don't expect plush and you'll be happy. As noted ground transportation isn't cheap.
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From Jeff Mackey
on 11-Mar-2010 |
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I had a great experience at this FBO, ready and waiting with rental when landing. Left a Bluetooth headset in the car on departure, they called and mailed it back. All around great experience, especially with my wife and 3 year old as passengers. This FBO made a good impression on them, I'll be back
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From Joe Barnhart
on 04-Mar-2010 |
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When planning my trip to Orlando this week, I saw the great fuel price, and then read with some confusion about the many great experiences and the few really bad ones. I'll just say my experience was one of the great ones. Great fuel price, rental car to my plane even before engine shut down, and plane fueled and ready to go when I arrived for departure. I'm wondering if the negative comments are red herrings thrown in by competitors whose fuel prices are $1.50 higher...
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From William Thomas
on 04-Mar-2010 |
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Had not been to KISM in 2 years, previous operator was no longer in business. Called and spoke with Jeannie regarding fueling, parking and car rental. Upon arrival on Feb 27, 2010, Ramp was there to park us in the rain and drove the car to the plane. Loaded our bags for us and escorted us inside. Arranged for plane to be fueled for our departure on Mar 3. On arrival that morning, everything was taken care of. Great service from all and great fuel price. Thank you to Jeannie and all employees.
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From Joe Campbell
on 04-Mar-2010 |
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I arrived Feb 18th for a seminar and I believe it was Tony (I should have written the names down) had the car pulled up to the plane with the heater on. Terrific service!! I asked them not to fuel the plane until departure date when I could show them the tanks to fill. As I pulled up with the rental car to the plane they pulled right up with the fuel truck!!! WOW someone that listens!!!They had me fueled and I was ready to go.. Jeannie had all the paper work done and is so very pleasant on the phone. Best way to run a business!! Thank you!!!
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From Herb Martin, N959HM, BE36/G
on 25-Feb-2010 |
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Flew into Kissimmee last Friday, 2/19/10, and we received excellent service and were appreciative of their extending our time an extra day on the rental car and holding my coat I left behind the day before departing and then returning my Mont Blanc pen that I left behind.....Thanks Jeannie, I appreciate your help. We will be back and I will have everything on a string tied to my belt so I won't leave behind.
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From John Vratsinas
on 18-Feb-2010 |
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Very Convenient location and helpful staff. Upon arrival, staff brought 2 rental cars to meet our aircraft. Upon departure, fuel was complete and ready to go. Had meetings at the Gaylord Palms - 10 minutes away.
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From David Malin
on 11-Jan-2010 |
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Came in for a brief visit and in the 30-degree cold and 12-knot winds the line guy was out there with the rental car and waving me into a spot. The best service I have had in a long time. Helpful guys and very accommodating to the new visitor. I will go back there when I go to KISM
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From Michael Attaway
on 15-Dec-2009 |
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The fuel is the best priced on the field. However the service was terrible. I flew in on the 12-11-09 and departed on the 12th, I also asked and wrote on the request for to be fueled up and ready to go the next day and somehow it was overlooked. I was not impressed with the FBO at all. I will not be back.
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From Carl Simons
on 13-Dec-2009 |
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Have used this facility at least twice in the past year. Never disappointed; reasonable rental car rates; lineman always waiting for me with our car; fuel is the least expensive in the Orlando area, and Jeannie could not be nicer!I Really can't understand the few negative comments posted. I have to disagree strongly.
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From Edward Johnson
on 12-Dec-2009 |
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The people here are fine. A first class FBO. I was there saturday Dec.12 with a PAY-1 turbo prop. My second visit in the last 3 months. It's a good idea to order your fuel to be placed in your aircraft the day before. The place can get busy because of reduced fuel prices. You can't find better prices for fuel and no tie down if fuel is purchased. They always met the aircraft with your rental car also at reduced prices. No better FBO anywhere.
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From Mark Huntley
on 11-Dec-2009 |
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Terrible service. Plane was not fueled as requested and made us late for departure. They had written direcitons and they did not follow them. Next time, I'll go to the FBO across the field.
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From Derek Richardson
on 21-Nov-2009 |
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I've had GREAT experience and first class service from these folks. Was back twice over two weeks and the service was great. First for pleasure, second on business. Not a fancy facility but has everything a GA guy needs. Rental car pulled up to the plane on shutdown and they help load the luggage! No tie down fee. Did I mention the GREAT fuel prices?? Will stop here on all my trips to Orlando! Thanks to Jean and the others for the support and service.
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From Richard Marz
on 14-Nov-2009 |
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I have been to the Kissimmee Jet Center on numerous occasions. They have always been very courteous and have provided great service! While the building is not fancy, it is quaint and the staff has always attended to my needs. In my last visit this weekend, they filled my tank with fuel that cost $3.85 per gallon (full service) and would NOT charge me tie down fees in spite of my visit lasting three days! They also called a cab for me that has a preferred rate for their customers to the Disney area. I cannot recommend them enough for a very cost effective and service oriented FBO. Please, let's all help them stay in business!
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From Brett Hobson
on 25-Oct-2009 |
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We arrived at 2 am and the FBO was closed, no big deal I didn't expect them to be open, so we called a cab it was $40.00 per cab (7 on board so it took 2 cabs) ride to our hotel and then $40.00 back to the plane, still no big deal. I went back to the FBO the next day to get a rental car and place a fuel order (a 275 gallon order). Imagine my surprise when I was informed of $75.00 call out fee. When I explained that we didn't call out anyone we had called a cab so no one would be called out at 2 in the morning I was told that we used the gate after hours, so I was going to be charged $75.00. When I ask to speak with the manager I was informed I was speaking with the manager. I understand every business must charge for their service, that's how we stay in business, but don't charge me for something that I went out of my way to make it easy for you. I will not be going back. I travel from Alaska to Mexico and East to West and have never had anything like this before.
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From Jim Lara
on 23-Oct-2009 |
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Utilized Kissimmee Jet Center for NBAA trip. Jeannie Hepler arranged for hangar, even though theirs was full. "Over The Top" customer service. Line staff very helpful. Rental car at aircraft before shutdown. Fuel prices very reasonable. No question that we will be back to this down to earth, no nonsense, customer focused FBO!
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From Tom Dempsey
on 22-Oct-2009 |
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Great fuel price, friendly staff. Plane was fueled as dircted and ready when requested. Rental cars were ready and brought to our plane (Malibu). Inside is not fancy, but is very clean, and has a computer for weather infomation.
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From Darwin Clark
on 30-Sep-2009 |
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Was there 9/26-27 and it was just like everyone says: cheap fuel, great service. Rental car at my door before shutdown, and petrol at least $.50 cheaper than anyone else around Central FL. Definitely worth the 10 minutes extra drive to Orlando! Facilities were fine enough (all I ever use is a bathroom and computer anyway). Go see what everybody's talking about and you won't be disappointed!
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From Alan Horowitch
on 24-Aug-2009 |
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Not a luxury facility but it has what you need. Nice service people. The fuel is low-priced for full service. We were lucky enough to be there last week when both the pump to the fuel truck and the FBO water supply were out. Ultimately got the fuel along with a volunteered discount for our troubles. Can't beat that.
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From Carlos Riquezes
on 24-Aug-2009 |
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Very good experience, not the first time there. Outstanding customer service and prices. Rental car was ready at the airplane door Thanks Jane and Jeannie and all the line people. For sure we will go back
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From Nick Shultz
on 12-Jul-2009 |
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Stopped on our recent Disney trip before the fourth of July we had great service, lowest fuel prices and no tie down fees for four days with fuel purchase. Great experience and we keep coming back.
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From Harlan Best
on 08-Jul-2009 |
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I flew in on June 20. They had the rental car at the tiedown spot waiting and running for me. They help me unload the plane and tie us down. Fuel prices were great. Stayed for the week and no parking fee. Rental car rates for the week were great to. Thanks for the great service. I will come back here again. Response from Jeannie Hepler, CSR Supervisior, Kissimmee Jet Center
We would like to say a warm "thank you for sharing your thoughts with us." The entire staff works hard to make everyone's experience feel first class. We look forward to seeing you all again in the near future! Thanks Again!
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From Robert Thomas
on 27-Jun-2009 |
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This is a great place. Friendly, very reasonable rates. They even had the rental cooled down by the time I needed it. If I had forgotten a battery, they had them too. The premise is fenced off and they have security gate that works. I felt comfortable leaving my aircraft there.
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From Tommy Shepard
on 22-Jun-2009 |
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I was there 12 June thru 16 June.. Lineman met me with my rental car running and helped unload the airplane. They treated me very well. The other FBOs there said Kissimmee Jet Center, had bad fuel and they really talked them down. I saw a very different side. I like this place for anyone who wants to be treated right.
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From Kelvin Draughon
on 19-Jun-2009 |
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Used the Jet Center on 6.18.09 because the other place had no fuel. The line guys were top notch...I remember BJ's name but not the other guy (sorry). To the owner...Both of the guys working that evening were on top of their game, very good representatives of your business. Next stop at ISM I come here...Period...
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From Patrick Lane
on 10-May-2009 |
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Good service, best prices, I'm a repeat, and will be again
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From Chris Ferraraccio
on 29-Apr-2009 |
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Nothing fancy here, just good service and friendly people. Great line help. Parked me and brought the rental car right over. Best fuel prices in the area. I'll be back.
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From Daniel Cheung
on 22-Apr-2009 |
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Great service, reasonable fuel price.
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From John Wilson
on 21-Apr-2009 |
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Tied down with the Jet Center for a 6-day stay week of April 5. This was my second such visit. Cheapest gas around, friendly service, inexpensive rental car and to cap it off, no parking charge for the week. There are fancier FBOs on KISM but I'm sold on the Jet Center.
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From Paul Burger
on 18-Apr-2009 |
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BEWARE! On March 30, 2009, I went to KISM to see an Astros game. I chose Kissimmee Jet Center based on the fuel price. I called to ask if taxi service was available for the 5-mile trip to the ballpark. They said they would have a cab waiting. When I arrived I asked the driver how much it would cost and he said $50. I went inside and asked Jeannie what a customary taxi fare would be to go 5 miles. She said she had no idea. I told her the driver wanted $50 for the trip, and then she said that yellow cab would charge $60 (I thought she had no idea?) She said they have a deal with this driver. She then said, "You know you are in the tourist area". I didn't have time to do my own research, so I ended up paying $100 for the round trip. The next day I called Yellow Cab in Kissimmee and they said the fare would be 12 or 13 bucks. The fact that Kissimmee Jet Center has a deal with this driver makes this situation stink. If I ever go back, I won't use Kissimmee Jet Center.
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From Amy McNaught
on 02-Apr-2009 |
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This is not a fancy place, but the service here is consistently great, and the prices are too. I've spent thousands of dollars here on fuel (on lots of fuel), and will continue to do so. Thanks Kissimmee Jet Center for being here!
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From Jason Davis
on 22-Mar-2009 |
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Thanks everyone for the great service and assisting us with our late night departure. Car was at the airplane with the a/c running, great fuel price, great line guys and great all around experience. Thanks again!
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From Keegan Leahy
on 17-Mar-2009 |
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LOVE Kissimmee Jet Center!! Not the prettiest of FBO's, seems like a Mom/Pop operation, but cheapest gas in state, quality shop! Easy late night departure (car/air)
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From Jack Goodner
on 08-Mar-2009 |
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We have fueled at Kissimmee Jet Center for over a year now and have never had a problem. The fuel truck broke down once but we were quickly tugged to the pit, single port fueled, and departed on time. We have left the Jet (XLS) on the ramp for up to three days at a time without any issues at all. If a thunderstorm comes through there is nothing you can do about wind blown dirt. Great service and a great value.
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From Ron Gilkes
on 24-Feb-2009 |
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I left my plane on the ramp overnight with instructions to fuel the plane. When I arrived the next day the plane was covered with FOD. Debris included small stones the size of a small pea covered the wings and tail. I left a complaint with my phone number, but I was not called. I won't return to subject my plane to this debris covered ramp again.
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