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From Doug Harris
on 29-Aug-2013 |
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Great Service. After landing the line guy guided me to my tie down spot and had my rental car running with air conditioning on high. It was hot outside. He assisted me in getting my baggage out of my plane and putting my cover on. He tied down my plane as I went in office and all the paperwork was already waiting for me. Service and Price are right. I would highly recommend Kissimmee Jet Center.
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From Dan Marx
on 06-Aug-2013 |
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This is a well run FBO. Lineman parked our plane with rental car waiting along side. He helped with our luggage, placed all covers on pitot etc. Friendly helpful staff inside.
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From Andrew Stagg
on 27-Jul-2013 |
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While the fuel prices and customer service are both very good, I can't recommend Kissimmee Jet due to a rather bizarre policy regarding crew cars. After staying for a week and buying almost 40 gal of fuel, I was dropped off at 7:40 PM after a 9-hour flight from Europe, but was not allowed to use the crew car because it was after 7PM (yet they are open till 9:30 PM). The CSR was very apologetic, but couldn't provide a reason for this policy or make an exception.
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From Rene Felker
on 17-Jul-2013 |
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What they lack in fancy facilities they make up for in outstanding customer service. I will definitely stop there the next time I am in town.
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From Larry Clement
on 18-Jun-2013 |
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Been in and out of ISM several times. Always park at Kissimmee Jet Center. Good fuel prices. Great service. Rental car brought to the plane. Friendly people. Good after-hour service when needed. Recommend KJC to all my friends. (I'm not interested in helping pay for a Taj Mahal.)
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From David Johnson
on 13-Jun-2013 |
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I took my family down to Fantasyland for a week and was very impressed by the level of courtesy and service at Kissimmee Jet. When we tried to leave on Sunday my Bonanza had a mag go bad and Raymond looked at it on Monday, ordered another one and had us going the next day. Great shop! Kudos to the linemen for being a great bunch of guys. But special thanks to Jeanie for being such a jewel. She got us a great rate at a local hotel, waived ramp fees and fixed us up with a rental car during our unexpected extra stay. We were well taken care of and I will recommend these folks to anyone.
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From Vincent Liggio
on 08-Jun-2013 |
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Spent a week at KISM Jet and flew in and out several times during that time. When first arriving they parked me right at the FBO and brought my car around. Fueled twice while there, no complaints about that, and it waived my parking fees for the week. Staff is often busy so best to put your fuel order in ahead of time since there is no self serve. If it's a rainy day, the Warbird Museum on the west side of the field is good for a couple of hours.
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From Felipe Sierra
on 31-May-2013 |
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I went to Kissimmee Jet Center a couple days ago. Every time I stop there all the line guys are friendly, efficient, and fast! The girls at the front desk are great. Thank you Jennie for all your help and outstanding customer service. Best fuel prices on the field! Keep up the good work.
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From Kent Magnuson
on 26-May-2013 |
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In today with our Turbo Commander N900NE for week stay. Great service from entire staff. Rental cars as requested and brough planeside. Good lobby area for all pax and crew needs. Great fuel price. Thanks folks. Well done.
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From Johnny Walker
on 22-May-2013 |
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Called Jeanie and reserved a rental car for this weekend. She called back two hours later asking if I had placed an ad. I had no idea what she was talking about and told her "no!" She said in 2008 (I'm thinking WTF, 2008?) you wrote a review on AirNav about an incident you witnessed. She went on to say since I wrote that review she was canceling my rental car and to take my business elsewhere as I was not welcomed there. The gist of my review from 2008; I was standing in line number 2 to be checked out and witnessed her just humiliate the customer she was serving saying similar things like she would not rent him a car and take his business elsewhere. It appeared to me the guy had been complying with her requests. This was TERRIBLE customer service. My particular service was fine and uneventful but I had to write a review of what I personally witnessed. I told her she must be kidding to be canceling my rental car and that I was filing a complaint with the BBB.
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From John Fitch
on 06-May-2013 |
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Overall a good FBO. Fuel Prices are excellent, service was good. My experience at this FBO was mixed: First we had a problem with hotel reservations my notes indicated I had made them "Angie" said that I did not. Second, we waited exactly 70 min. From the time we ordered fuel until it was actually put in the plane. The accommodations inside the FBO are minimal but to be expected with these fuel prices. What promoted me to write this comment however was not conditions, fuel and price, but good old fashioned customer service. I left my Garmin Nuvi in the rental car and was called the next day by "Josh", he was friendly and helpful. The GPS was overnighted to our hangar that day. This type of service will keep us coming back!! Thank-you!
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From Drew Brown, Baron N5888S
on 22-Apr-2013 |
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Great line service, great fuel prices for 100LL. No frills but the job was done as good as anyone else. Give them a shot, from Cubs to Gulfstreams, I will be back. Great job.
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From Chris Ferraraccio
on 17-Apr-2013 |
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Four years running as our FBO of choice for Sun n Fun and will be again next year. You just can't beat the ramp crew. I couldn't hand them the bags fast enough as they loaded my rental car that was there as soon as the prop stopped. These people understand customer service!
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From Darren Butcher
on 15-Apr-2013 |
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Cheap gas is the only good thing. Lack of professional people. I will spend the extra in gas to go where I can count on someone. I've been doing this for 27 years and I know a good place when I see one. NOT this place!
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From Louis Hegedus
on 14-Apr-2013 |
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Visited during Sun and Fun 2013 with our TB 21 GT. Great fuel price, very nice people, and excellent service. Great rental car price as well. I promised to Dave to mention his name in particular, for going way beyond the call of duty upon our arrival.
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From Eric Demers
on 05-Apr-2013 |
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Got there without notice and got great service, cheap fuel, a rental car in less than 3 minutes was parked by my Mooney and a great deal on Hotel close to Disney. Wow, keep on going guys, you are the best!
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From Tab Troxler
on 04-Apr-2013 |
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I have been a long time customer of Kissimmee Jet Center and one who visits traveling from New Orleans 3 to 5 times a year. I have been satisfied until my most recent trip, where the lineman did not put the fuel cap on after fueling my Cherokee Six. My right main had nearly 3 qts of water due to the missing cap, the other three tanks had less then a drop collectively. In addition, the linemen left grease everywhere in his search for my tester. Ok, we all make mistakes, I understand that, but no one even mentioned it to me, that’s where I have an issue. Furthermore, when I explained what occurred I got very little sympathy from management. I can no longer recommend these guys in good faith, they clearly made a serious error and didn't even have the professionalism to let me know about it. I was traveling with my family on an Easter vacation carrying my wife, three kids and my parents. Had for whatever reason I didn’t check that tank we certainly would of had a very different and tragic outcome.
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From Dan Weyant
on 03-Apr-2013 |
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Excellent service. Arrived a day earlier than planned to get in before some weather. Quickly got us a cab, found us a great deal on a local hotel, and got our plane tied down for us for the week. Highly recommended!
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From Gary Sage
on 13-Feb-2013 |
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Arrived later in the afternoon than expected. The lineman was right there with our rental car pulled up to our airplane and helped with the unloading. Great Staff! Lowest fuel prices on the field. Very helpful. This will be our FBO of choice next trip.
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From Kelly Grant
on 10-Feb-2013 |
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I got to know the linemen commuting from Ft Pierce for a few days. Fantastic crew. Airport is easy in-and-out both in the air and on the ground. Great suggestion avoiding traffic to the convention center on John Harvey Blvd. Everyone is helpful and they know what's important.
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From Melvin Price
on 10-Feb-2013 |
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Cannot return to the FBO without using a phone at the locked gate. The automatic intercom has been disabled so without a cell phone, you are screwed! I do not have a cell phone so am unable to get in to my aircraft unless someone else comes and opens the gate. This makes leaving at night or early in the morning impossible! I asked for the code at the FBO counter but was told I couldn't have it! This is the only airport I have ever landed where you are not able to get in without a cell phone.
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From Marv Selge
on 28-Jan-2013 |
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Good fuel prices and Line people were helpful. However, I was out of windshield cleaner. I ask if they had any cleaner and they said NO. They said the boss did not allow any. That is poor leadership.... No one trusted or trained to address a windshield. At least have the cleaner for me to use myself or buy from them! After all it is an FBO. This is the first negative grade I have ever given.
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From Rick Ferrin
on 25-Jan-2013 |
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I use Kissimmee Jet Center exclusively, and have for several years. They always have the best 100LL price in the area, are friendly and always strive toward excellence.
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From Ken Andrew Commander 377SB
on 24-Jan-2013 |
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Spent five days in Orlando on business, Kissimmee Jet Center is my kind of FBO. The G-5 was in the shop to have gold plated bathroom fixtures installed, so I had to take the single engine Commander. Rental car was delivered to the plane and the staff was great. When you step back from the urinals, they do not flush automatically, but the fuel and parking costs, more than compensate for this small inconvenience. If I ever arrive on "Air Force One" I will go to one of the other FBO's, but you will be paying for it.
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From Brian Weber
on 06-Jan-2013 |
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Good place to save money on fuel and 5 nights free parking with a 10 gallon purchase. Facility is not a very large or new but adequate. Enterprise rental cars available on site. Call ahead.
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From Eric Post
on 19-Dec-2012 |
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We have been flying into Kissimmee Jet Center for a couple years and have always received great service. The staff is very courteous and the fuel prices are the best on the field. I would highly recommend this FBO when flying into Kissimmee.
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From Sean Sweeney
on 16-Dec-2012 |
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Would not sell fuel because they were having a Christmas party... Service is very inconsistent. Can wait 30 min for fuel when there are no other customers! But, they do have the cheapest fuel on the field, however most locals pick up fuel at the surrounding airports for less, and get service too!
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From Michael McCurdy
on 06-Dec-2012 |
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As always, Kissimmee Jet provided great and friendly service. We use them every time we come in and in reply to the earlier comment about the building being "dingy", yes, their facility is not as new and fancy as others but it's certainly not dingy and always clean, and they have everything we need. Most importantly, they have cheapest avgas anywhere around. New facilities have to be paid for somehow, and that is usually reflected in the price of fuel. I would prefer an older building and cheaper gas anytime.
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From Scott Lindsly
on 03-Dec-2012 |
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Annual pilgrimage to Disneyworld, another funtastic weeklong stay that started & ended with Kissimmee Jet Center who met our every need! Excellent communications in advance, rental car brought up to our tie-down spot, friendly folks and nice facility. Other commenters here may have had particular needs, but for us everything was perfect & easy & quick! Well done
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From Matt Fahnestock
on 17-Nov-2012 |
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I'm a dispatcher for an OEM. We sent a demonstrator aircraft to this facility and we were massively disappointed. The facility was "dingy" as reported by the crew. They are not helpful with catering or any other services, and are generally unpleasant over the phone. We also had boxes onboard our aircraft that we needed to ship back to our office. We sent them the shipping labels and even arranged a FedEx pickup. After they were picked up I got an email from the front desk telling me the boxes were picked up and that, oh, by the way, two of the boxes were open and not sealed! Everywhere else we have dealt with, including asking them to do the same thing with boxes of material, would have sealed the boxes with packing tape without even asking. Something I figured would have been a common courtesy seemed to escape them. We will never use this facility again! If a client requests this facility, we will do everything we can to suggest another one.
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From Jim Douglas, Jr.
on 24-Oct-2012 |
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If you're looking for red carpet, free cookies or high price fuel then there are other places on the field for that...This place is a "Diamond in the Rough", nothing fancy but EVERYTHING you need and the staff were AWESOME! Have always flown into ORL for Universal visit, friends said to go to Kissimmee and when I looked at AirNav and saw all the positive comments I couldn't resist trying... Glad I did, great service and they have all my future business when stopping in Orlando!!!
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From Dennis Coulombe
on 26-Sep-2012 |
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Flew in for a few days to take grand kids to Universal. Jet had mechanical breakdown and we had to stay an extra day. Lineman was very helpful and checked often with us to see if they could help out. Will definitely be back.
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From Dale Frump
on 17-Sep-2012 |
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Service was great, Jeannie came out and parked us in the pouring rain. Cheapest gas and rental cars. Very friendly and helpful. Highly recommend them. KISM makes a Disney trip easy.
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From Bryan Bogle
on 24-Jul-2012 |
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Second time to come to Kissimmee Jet and the experience was great. Had rental car waiting for me and assisted in unloading the bags into the vehicle on the ramp. Plane was properly topped off and facilities were nice. Will be back anytime we head to Disney World!
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From Bryan Heitman
on 05-Jun-2012 |
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My wife and kids visited Disney in February and arrived in a SE piston. We were treated like royalty! We requested a car and car seats the morning of departure but forgot to call the FBO to confirm arrival time. Well we didn't need to, they tracked us IFR and had a black suburban waiting for us on arrival, and we really felt like a VIP!
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From John-Paul Van Arsdale, N59210
on 14-May-2012 |
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Great experience. "Follow me" cart escorted my C210 to the ramp, rental car I booked with them was already there waiting for me, air conditioning on full blast (was 90 degrees that day)! Line guys helped me load up the car with my 2 kids, bags, car seats, etc. Very short hop to Disney hotels. Make sure you ask for directions back to the FBO before you leave, we blindly followed our iPhone GPS and it took us to the wrong FBO on the other side of the airport. We will be back.
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From Dennis Fox CG-ACC based CYOO
on 11-May-2012 |
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I was in and out of KISM multiple times over the winter with my Baron. Every time smiles and great service, from fueling to arranging cabs or rental cars. You feel like part of the family after a visit or 2. One of the best FBO's around.
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From Dominic Ottaviano
on 11-Apr-2012 |
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Great place, it is what it is, friendly people and low prices. My kind of place. Line guys really hustle and inside folks are friendly. Seen you again this weekend!
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From Bruce Silver
on 05-Apr-2012 |
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I've tried all of the FBO's in the Orlando area and Kissimmee Jet has been wonderful! It's not fancy and they may not have cookies and popcorn, but after I fuel my TBM, I can afford to buy plenty. The staff is always pleasant and accommodating.
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From Roy Kinsey
on 02-Apr-2012 |
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Spent three days at Kissimmee Jet Center last week during my annual trip to Simcom. Same great service as I've gotten in the past and fuel prices are the best in the Orlando area. Line crew knows the MU-2 and even installed my engine plugs after the engines had time to cool. Thanks for the great service and I'll be back next year.
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From Patrick Howe KASH
on 31-Mar-2012 |
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I told Jean that I had an early departure and to my surprise my aircraft was towed to the front of the FBO. BRAVO Jean, you’re great!
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From Jan Viere
on 24-Mar-2012 |
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I agree with all the great comments. I stopped in a Citation to pick up a few passengers who spent the week there. We came in already fueled for our next and they STILL waived our fees since our passengers used some of their services. If we could have bought gas there, we would have. Their prices are GREAT and they are always friendly and helpful. We will use them every time.
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From Jack Shelton
on 18-Mar-2012 |
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Add me to the growing list of happy customers. Excellent care of our Baron and of us. Thanks a bunch!
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From Ron Moore
on 14-Feb-2012 |
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I use them every 2-3 weeks. I've flown in a Premier, Pilatus, Baron, Skymaster, Mooney, it's always the same great service and inexpensive fuel.
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From Lon Shuford
on 30-Jan-2012 |
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Great Service. The best fuel prices at airport. Found the best rental car rate in the city. Everyone was very friendly and helpful at the FBO.
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From R Mahoney
on 25-Jan-2012 |
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My experience was the outstanding service described by other customers. Unique to our visit was an aircraft maintenance issue and KJC's support. I had to depart early and not return per the original out-and-back repair plan. I told KJC I needed to move it, not bring it back, no fuel buy. They waived two days of parking fees. I protested and offered to pay. Their response was they wanted me to use them in the future. Well, they'll get their wish. The only negative resulted from an inconsiderate customer. KJC parking is typical 2 rows back-to-back, staggered tails. During my preflight the guy behind my left wing (C-182) started his engine and sat there blowing fine gravel & debris all over my aircraft and me while he warmed his engine. Thank goodness my flight controls were still secured. What I'd ask KJC folks to do is ask customers to pull their aircraft out of the parking spaces and engine-start with the prop wash away from fellow customers. Otherwise, a great experience. Thank you!
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From Jimmy Jackson
on 23-Jan-2012 |
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We spent last week at Disney having flown in from N.C. There was some confusion as to whether I had scheduled a cab to pick us up upon arrival, which could have been a communication problem. But no harm other than an irate cab driver. Jeanie and the linesmen were very efficient. Like every one else has said, if you're looking for marble and glass, go to Signature and pay a lot more. I personally will be back without a doubt. I only wish I could have "tankered" some fuel back home. Thanks to all for the hospitality.
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From John Gastaldo
on 11-Jan-2012 |
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I have made multiple trips to KISM first TIME using Jet Center. Not one problem or glitch. Met my plane SR22 with follow-me truck. They had my car ready and waiting. While I unloaded they tied down aircraft. Spent Thurs to Monday in Orlando (wife and I ran Disney half-marathon, sorry for bragging). They had plane in front and ready to go with a phone call from me about a half hour before. Very practical, efficient FBO. As some have said no frills. I WOULD CERTAINLY GO BACK AND SEND ANYONE HERE.
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From Uday Kamath
on 28-Dec-2011 |
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Stopped at KISM for a week vacation at Orlando. As soon as I pulled up the lineman brought our rental car to our plane. No parking fees for since I filled up and they had an exceptionally low fuel price (also had the lowest car rental rate in the area). Upon leaving plane was fueled up and ready to go. Both Jean and Jeanie (On the phone I thought they were the same person but they are not) are great!
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From Casey Dufur
on 24-Dec-2011 |
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I called ahead to say I would need fuel and tiedown. The lady on the phone said no problem. I then said we would be needing to borrow the crew car to drive over to MCO to pick up our rental car that my wife had booked at the wrong airport. I figured no problem because we were going to buy about $400 in gas. Her: We don't have a car. Me: No car? Her: It's going to the mechanic on the 15th. Me: I'm arriving on the 14th. Her: I meant the 13th Me: That’s today. Her: Yes, it goes in at 3 P.M. I could tell she was probably lying to me but I told her to book us a rental for the day then. When I got to KISM the line guy asked if I wanted to use the crew car to get my rental car at KMCO and I told him what happened and he said well the car is here and running fine if you want to take it. I was very satisfied with the way things turned out and the line guy got a pretty good tip for being so courteous and helpful. I will be back because of that line guy! He deserves a raise and HE gets 5 stars.
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From Steve Stevens
on 20-Dec-2011 |
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What a great FBO parked Seneca at Kissimmee Jet Center with a full load of 6. Had 2 rental cars backed up to plane before had engines shut down. Fuel and parking prices best in area plane fueled and parked out front when we departed after a weeks stay. Will return to Kissimmee Jet next trip down
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From Spencer Napor
on 04-Dec-2011 |
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You'd think with their fuel prices you'd have to pump it yourself, but the service was top notch and the staff was extremely friendly even though I was flying a 152 that might've taken all of 7 or 8 gallons and they didn't charge me for a tie down fee for the night.
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From Allen Rhyne
on 28-Nov-2011 |
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KISM is the choice if you're in town for a trip to the parks. This was my second visit to KISM Jet Center and I recognized the linemen. They were there to park me and brought the car right to the plane with the a/c going. The FBO meets all your basic needs, though don't expect marble bathrooms. That's ok with me when you compare fuel prices. Only negative thing I would note, on both visits I was treated to screaming from the back office, a string of profanity more suited to a merchant ship, and 1 very disgruntled customer. No idea what the issues were, but not exactly the environment I like my 3 year old to wait in while prepping the plane for departure.
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From CJ Wren
on 21-Nov-2011 |
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Great FBO! Cheap fuel, great deals on rental cars, very friendly staff. If you would rather skip the lavish waiting room to save money on the essentials, Kissimmee Jet is your place.
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From J. L. Lucarelli, Mooney N13LV
on 26-Oct-2011 |
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Linemen, Tony and BJ were awesome. They took care of my airplane, parked it properly, fueled it on time (at an affordable rate/gallon), and directed me to the office for restrooms and rides to our destination. Left KISM and returned and everyone treated me like they knew me. Very nice. The counter gal, Linda was also very accommodating. Nice! 5-Star...
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From Robert S Mosier
on 26-Oct-2011 |
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My experience with Kissimmee Jet Center was nothing short of exceptional. Flew in for a 2 day business trip for the boss, both rental cars were ready to go and line staff was very helpful. Jeanie at the front desk had all of our particulars in order very efficiently. On departure, the staff stayed after hours to help us in anyway possible. Excellent fuel prices and clean facility. Jeanie even shipped my sunglasses I carelessly left in my rental car back to me the next day free of charge even after I insisted on paying for it. First class operation, I will be back
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From Art Willis
on 22-Oct-2011 |
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Great service, the car was brought to my aircraft upon arrival and fuel prices are the best in the area. FBO not fancy, but the service easily makes up for that.
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From John Bantle
on 08-Oct-2011 |
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3rd visit and the same great service and one of the best fuel prices around. Every time we were lead to the parking area and our rental car was ready. Plane was fueled as directed and ready for our departure. Will always use Kissimmee Jet Center when we go to the Orlando area.
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From Mel Snyder
on 20-Sep-2011 |
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Always good service, broke down, they had maintenance man come in on a Saturday to repair our problem, Jeanie at front desk is especially helpful, with local information; Highly recommended FBO at ISM
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From Chad Diederich
on 17-Sep-2011 |
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This is the second year in a row I've had business in Orlando that I flew my Cherokee Six too. I used Kissimmee Jet again and they met all my expectations. They immediately pulled my Hertz rental car up to the plane. The lineman helped load all of our luggage into the vehicle and tied the plane down. It was first class service that I'm not accustomed to when I fly my prop driven aircraft into an airfield. The reason I didn't give 5 stars is because I called and was told they could only get me a rental car through Enterprise and would not honor my USAA discount. However, I found Hertz also delivered and they gave me my USAA discount too. So, if I had taken Kissimmee Jet at their word I would have been out of a lot more money. I have no reason the worker I talked with on the phone intentionally misled me, but I also have a hard time believing she didn't know Hertz delivered to their place of business too. Other than that, I cannot say anything negative. Fuel price great!
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From Roy Kinsey
on 08-Sep-2011 |
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I stopped twice at Kissimmee Jet Center last week during a trip to check hurricane damage in the Bahamas. Picked up and dropped off a neighbor who flew airline from BOS to MCO. Jet-A at Kissimmee Jet was $3.00+ per gallon cheaper than at MCO, so total saving approached $1,000.00. I called ahead, so the line crew was ready when I landed and had my MU-2 fueled before my neighbor arrived. Received the same great service when we came back the next day. I always use Kissimmee Jet when I go to Simcom for training and they've always done a great job. They may not have a fancy building, but they definitely deliver great customer service and give value for your dollar.
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From Alan Carter
on 31-Aug-2011 |
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Jeanie at Kissimmee Jet Center did a first class job of handling our Falcon over the weekend of 8/26/2011. Rental cars were waiting when we arrived, her facility is clean and the line personnel helpful and competent. Best fuel prices on the field to boot - what more could you ask for, we will be back.
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From J. Bonilla
on 20-Aug-2011 |
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Excellent FBO to stop by with my C-182. Customer service is great! Lineman was already waiting with rental car that I have arranged earlier. Car A/C on, luggage loaded and on my way. Minimal delay and very helpful. FBO facilities are very basic and nothing fancy. But who cares if the service and fuel are the best! Thank you Kissimmee Jet Center!
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From Eric Perdew
on 25-Jul-2011 |
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This is about the only thing in the Orlando area that is reasonably priced. If you are looking for red carpet treatment (which I am not), then you may not like it. On the other hand, if you are looking for nice people with fair prices then this is your bet. The rental car, plane parking, gas etc. Were seamless, and this has become my Orlando area parking spot.
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From Derek Rowan
on 08-Jul-2011 |
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Met with my rental car as the "follow me" vehicle. Staff took care of plane immediately. Car was reasonably priced. Plane was fueled and ready to go on our departure. Great service.
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From Mike Ruperti, Fort Myers, FL
on 07-Jul-2011 |
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Great Staff! Always smiling and nice! Called up last minute on the Forth of July weekend to make arrangements for an over night stay and requested a car rental. Flew in two hours later and the staff pulled the car around and helped me unload all my stuff! Truly impressive. Requested them to top off my airplane and was pleasantly surprised at how cheap their gas prices were! I would use them over and over again! Thanks again for the great service!
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From George Wilhelmsen
on 02-Jul-2011 |
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The service was fine. One comment: if you are going in to Disney or Universal for less than 3 days, it's cheaper to rent a car than take a taxi. The taxi fare to the hotel was $110 round trip, without tip. Taxi out (independent): $60, Taxi back (Yellow) $50. You can rent a decent car for that amount.
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From Rodney Wilson Whiteville, TN
on 25-Jun-2011 |
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Arrived to visit Disney and found the best service and free tie down for the week since I bought 10 gallons of fuel and the best service from the staff. When we left at 7 am they offered Ice for my cooler and helped with the loading and the staff would not take a tip. This is one classy FBO and one that I will definitely visit again and will recommend highly. Thank you so much for such a great visit! I will be back!
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From John Priebe
on 02-Jun-2011 |
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Best FBO experience in 25 years. We made a rental car reservation with Jeanie about two weeks prior to arrival and gave our approximate arrival time. On arrival, Ground Control pointed us to the waiting golf cart, which led us to parking and the rental car with A/C already running in the 90F+ heat. My wife noticed the red carpet as we stepped out on the ramp. I have never seen all of this put together before! No parking charge for our four nights with a fuel purchase that was $2 lower than the other FBO's on the field. Not to mention friendly, efficient handling of the business end. We will always come here when I feel the need to give Disney the rest of my money.
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From Bill Banks
on 31-May-2011 |
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Flew in for an abbreviated Sun N' Fun. Upon landing found my fuel cap missing from a previous fuel stop. KJC assured me they would take care of my aircraft even if it meant pulling it in the hangar if it rained. It did rain and they did exactly as they said. Kudos for a job well done for the whole team there. Will definitely be back....
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From Nina Namet
on 19-Apr-2011 |
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I had called before we went in and spoke to the "Supervisor" as she calls herself, I wanted to find out about arranging a rental car & wanted to know specific information, & all she could repeat in a rude tone was that "it was a 4 door car that seats 4 people", She also did not know the difference between size & model of a plane (which is the least someone should know as a supervisor in a FBO) & when we were leaving she also was very unhelpful, RUDE and yes their fuel prices are a little bit lower, BUT I rather pay and NEVER be treated so rudely and at least deal with someone who is more knowledgeable.
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From Edward San Juan
on 17-Apr-2011 |
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A 1-day trip to Kissimmee was kept on schedule by the efficient and courteous service at Kissimmee Jet Center. Jane tracked our tail number and had a taxi waiting on the ramp upon our arrival. BJ fueled up our plane with some of the lowest priced Avgas you will find in the state and had our bird conveniently parked and ready for our afternoon departure. If you are looking for overstuffed leather seats, a fancy conference room and high fuel prices, this will not be your FBO of choice. If you are looking for the best value on basic GA services and a super-friendly staff, Kissimmee Jet Center is for you. I will be back.
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From Richard Figliola
on 16-Apr-2011 |
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Stayed for two nights. Very efficient service. Rental car met me at plane. Good fuel price for area. Waived overnight fees. What’s not to like? FBO facility is routine without the fancy tile, glitz and TV's, so if that’s your desire, try Ranger or Signature.
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From Aaron Sims
on 09-Apr-2011 |
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Stopped in for a 2-day visit to Disney World with the family. Called Hertz 1 hour before to setup a rental car, and they quoted me 4 hours. Then called Jane at Kissimmee Jet Center, and she facilitated getting the car lined up by the time I arrived. The lineman brought the car up to the plane after I parked. Decent gas prices and quick, very friendly service at the FBO. Overnight parking fee was waived with relatively small (10 gal) fuel purchase. Will definitely stop at KISM and Kissimmee Jet Center again. This is a wonderful airport. I wish all medium sized GA airports were more like this one.
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From Lane Flynn
on 21-Mar-2011 |
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It's tough to pick an FBO at a field that has four (!) of them, so I pretty much guessed at Kissimmee Jet Center. I'm glad I did. I got a rental car through them at a very good rate, which they had pulled up to the plane when I got there. They had told me there was a $15 ramp fee, but when I was ready to leave they didn't charge me anything, even though I didn't buy gas (I had just come up from Ft. Myers and still had almost full tanks). I'll definitely head back there when I'm in the Orlando area, and will buy gas next time!
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From Sargent Caldwell
on 19-Mar-2011 |
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Staff was competent and pleasant. Rental car was next to the plane as soon as the props stopped. I'll use this FBO again.
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From Steve Evans
on 11-Mar-2011 |
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Nothing fancy but nice people and great service.
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From Mike Hertkorn
on 03-Mar-2011 |
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Definitely not a "one call" FBO. Fuel prices were good, but there was a perception issue with the entire staff. We had to beg for 25 minutes to get the plane pulled up to get the GPU, and then they pulled up the wrong airplane, and laughed it off. For some reason the ladies room is under lock and key, which makes it difficult to get pax in if no one is around. Dirty couches, no tables to get anything done on, and no WSI, just a computer. Line guys were nice, but I won't take pax through again.
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From Kent Schreiber
on 28-Feb-2011 |
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1. Lineman called me bud even after I asked him to call me by my first name, I'm not bud. 2. Rental car only had 3/4 tank and I mentioned this to female supervisor and she had lineman go and verify this. This is the same as calling me a liar. 3. Asked that plane be pulled up at 8 am for departure. It wasn't. Asked at 8:20 that it be pulled up and the windshield be wiped as dew had completely covered it and you couldn't see out. Was told by female super, 'we don't do windows.' that is a direct quote. Not, sorry we can't do the windows because of this or that reason. This was after I had just spent nearly $2000 on fuel in the last 4 days with them.. I hit the ceiling and this person got nasty. I said I need something to clean the windows with and she got a roll of paper towels and gave me a couple. I asked for the whole roll and she refused. I was going to return them but I guess she thought I was going to steal them. I recommend that you don't go to this FBO.
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From Erik Adams
on 25-Feb-2011 |
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Landed in my tiny Cherokee and was marshalled to a close spot. We were treated great. Facility is no frills with super nice folks. Fuel price was excellent. Definitely will return to this FBO. Thanks Jane and crew.
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From Herb Coussons
on 22-Feb-2011 |
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Arrived at 9PM. Rental car at plane before shutdown. Best prices on field. Not luxurious, but great service and best pricing.
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From Doug Preston, Sr.
on 11-Jan-2011 |
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Went to KJC on 1/5/11. Arrived about 8pm after a hectic day of bad wx & late pax. Crew car not available so Dave loaned us his truck so we could get a quick bite to eat before a 2 hour flight home. Not fancy but good service & good jet fuel price. Thanks ya'll.
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From Elliot Zeltzer
on 05-Jan-2011 |
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Spent New Years and Capital One Bowl Day's in Orlando 12/29/2010-01/02/2011. Customer service is good. Ramp is a bit small and can be congested when busy. Fuel price reasonable and Car was waiting for us. Will waive parking for fuel purchase. Too bad about MSU, the Tide IS a better team. See ya at next years Capital One Bowl.
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From John Peyton
on 05-Jan-2011 |
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Be wary when you ask for a cab. Paid $55 to go six miles.
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From Carl Simons Medford, NJ
on 19-Dec-2010 |
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Excellent service and very friendly. Their Fuel price was very reasonable and their rental car service was excellent. Best stop on the field as far as I’m concerned.
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From Cleatus Welch
on 08-Dec-2010 |
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Flew in, to visit Disney World. Stayed five days. They didn't even charge a parking fee. The people at the FBO were great. Helped me get a taxi. Fuel prices were not bad. Will come back.
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From Glen Marsh
on 07-Nov-2010 |
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I use Kissimmee Jet Center quite often when I travel to Orlando, and I always find the service excellent. I had a late arrival the other night and the linemen were still there to park me, brought my rental car right to the airplane, and even lent me a flashlight when I dropped and broke mine. Jane and Janis are always great helping me with reservations, always with a smile and good humor! On top of that, the best fuel prices by far on the airport. No question, they are always one of my favorite FBO's.
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From Daniel Masys
on 06-Nov-2010 |
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Arrived for a quick turn-around visit to Orlando. Had to give a talk at a convention near Kissimmee and the rental car was at my assigned tie-down when I arrived. Helpful and courteous line staff. I just put a few miles to/from the convention hotel on the car and forgot to stop to refuel it, and Jeannie Hepler helped me avoid the Enterprise $30 fuel charge by having the line guy go refuel for me, so I could be on my way quickly. Great service, and very attractive fuel prices. Will definitely return.
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From Chad Diederich
on 06-Nov-2010 |
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Flew my Cherokee Six in on 22 Oct 10 and left on 29 Oct 10 for a business trip. I let Jeanne(?) know I had 4 people and a lot of items to pack into the rental vehicle I reserved ahead of time. Jeanne saved me a Kia Sorento with more than enough room. It was running and waiting for me on the ramp where I parked my aircraft. I asked for fuel to be put into airplane for a brief trip to Boca Raton the next day. Aircraft was topped off and ready to go when I arrived the next day. Upon final departure on 29 Oct 10, I could not obtain a rental car vehicle receipt for some reason I didn't fully comprehend. This led to alot of pain when I returned home because I needed a receipt to get reimbursed for that cost. Other than that glitch, the service was a solid 4 stars.
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From Randy Gray
on 02-Nov-2010 |
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I took my family to Orlando in the C182 for the first time and chose the Jet Center and was very happy with the service. Orlando is a money sink and the Jet Center was by far the best value I found on the area. They had a rental car parked just behind the plane with the A/C running before we even had time to exit the plane. When I left (10/20/2010), we had a problem with the passenger door handle not working. Their A&P stopped his work and helped us get off in very short order. Overall I was very pleased with their service and rental car prices, ($42/day), and will definitely chose the Jet Center the next time I go to the Orlando area.
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From Michael Baker
on 28-Oct-2010 |
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You get what you pay for. Arrived at 8PM with a King Air 200. David, the evening line guy was very helpful. Company policy on other hand...Parked us in the dark (poorly lit ramp), far from the FBO when NOTHING else was going on. $30 fee in addition to fuel for rental car not topped off (I topped mine). Spent 8 hours at the FBO working on some documents and was never accommodated in any way by staff. No table or place to set up laptop, plug in and work, etc. Building located inside fence, so every time pilots must push buzzer and wait to get through. Line guys behind counter. Extremely slow fuel truck. No crew car exceptions even with 450 gal fuel purchase. Helpful girl working desk in the morning. Management responsible for lack of customer service. May come back, but only for fuel price.
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From Andrew Love
on 17-Oct-2010 |
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Refused to stay an extra few minutes after closing without a call out fee when I called to advise my landing time would be right at closing time. Told me they would close and I would have to call someone back out and pay the fee. Just needed to park the airplane and catch a cab to a nearby hotel. Kissimme Jet Center lost my business (a week's worth of tie down and a fuel purchase) to a competitor on the field.
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