|
From Eric Carboneau
on 13-Aug-2011 |
|---|
|
|
ISM is a terrific alternative to ORL, let alone MCO! Signature is awesome, a very well run FBO, for which the relatively high fuel price is money well spent. I know that my fellow pilots will agree with me that a nice-looking FBO includes behind the front desk! Keep up the good work, Signature!
|
|
From Jay Barr. N2818X
on 03-May-2011 |
|---|
|
|
Heather always a pleasure. I go to ISM 4-5 times a year and just have never had anything but great service.
|
|
From Don Hall
on 11-Apr-2011 |
|---|
|
|
I cannot afford to go to KISM and Signature ever again. The service at Signature is great, but be prepared to pay for this with ridiculous charges. I stayed for 2 nights. I topped off with their almost $7/gal fuel, but this was not enough for them. They also charged me $50 for "handling fee", even though I have a taildragger and they made me move it myself. Then they charged me $30/night for a tie down. Total bill for 23g of gas and fees was $250. That averages to $11/gal. Thanks Signature for raping GA.
|
|
From Alan Kozarsky
on 13-Mar-2011 |
|---|
|
|
Outstanding service by Deron and his staff at Signature-Kissimmee. Excellent attention to detail. Made us feel like we had "arrived" in a Gulfstream and not our 35 year old MU-2. Good work!!
|
|
From Billy Ragan
on 22-Oct-2010 |
|---|
|
|
Flew into Signature at KISM from KVDI last night around 10:15pm to pick up a pilot who had flown a client down and the starter went out on the client’s airplane. Even though signature was already closed when we arrived, the lineman had stayed late so the stranded pilot could wait inside. Signature has the best customer service ever!! I will continue to use signature in all my flying adventures!!
|
|
From Rudolf Rehquate
on 13-Sep-2010 |
|---|
|
|
Since we had a very good experience with Signature at SAV, we decided to see if the good service continued. Yes, indeed. The personnel ******. My friends commented: Are all this good?
|
|
From Catesby Woodford
on 13-Apr-2010 |
|---|
|
|
We used Signature last week during spring break. While not intending to criticize the competition, we have nothing but good things to say about Signature. The rental car was ready as we parked the airplane (and the contract was cheerfully extended when we decided to spend a couple of extra days), the cold drinks were wonderful, and Heather was magnificent.
|
|
From Keith Ruskin
on 18-Jan-2010 |
|---|
|
|
The folks at Signature Kissimmee are outstanding! I flew into KISM for dinner at Fat Boy's BBQ. When I returned to the airplane, I discovered that the landing light had burned out sometime during the flight up. The maintenance facility on the field had closed, and I had to be in Palm Beach for an important meeting in the morning! Rosanna heard our conversation and handed me the keys to a rental car. The next afternoon, I drove back up to KISM to return the car and fly the airplane back to its base. The airplane was in front of the building and they had even waived the overnight parking fee. As a final nice touch the lineman pulled up a golf cart to drive me the 100 feet to the airplane! You'll pay a little more at a Signature and I've always said that the quality is worth it. Thanks to everyone at Signature ISM for turning my problem into a positive experience. I'll be back!
|
|
From Gregg Hake
on 04-Jan-2010 |
|---|
|
|
Stopped in the other day on our way back to Georgia. Great service as usual. Keep up the good work!
|
|
From Travis Dickerson
on 13-Oct-2009 |
|---|
|
|
Nothing but professional and friendly service from the folks at Signature-ISM. Plane was parked for a week, overnight fees not too outrageous for a jet at $30/nt. It does have the highest advertised fuel price, but was able to be negotiated at this location (not true at all Signature FBOs). No handling fee if fuel is purchased. Will return again!
|
|
From Bruce Berkowitz
on 18-Aug-2009 |
|---|
|
|
Flew into ISM for a meeting. Line service met the plane under the overhang and had it refueled before I had the luggage out. Front desk had called a cab (I called UNICOM before arrival) so that it was waiting for me. Offered water or soda when I came to the front desk. Departure just as efficient. Handling fee and 1 night overnight fee waived with 7gal of fuel purchased. No complaints - totally professional and I will definitely stop there again when the need arises.
|
|
From Carlos Riquezes
on 02-Aug-2009 |
|---|
|
|
Great Service!!! Nice and very clean facility with a very well trained personal, Sandi was fantastic and very helpful. $50 for an Aztec handling!!!! Not funny, expensive overnight for a light twin, but I be back.
|
|
From Todd Billingsley
on 06-Jul-2009 |
|---|
|
|
INCREDIBLE service!!! Was headed south to Miami, and was grounded due to weather. Heather provided a crew car (minivan) for my family (3 kids) so we could eat lunch and drive go karts. With weather still bad down south, Rosanna told us to keep the van and go see a movie. Weather never cleared later in the evening, so Rosanna set us up in a hotel nearby, told us to keep the crew car overnight. Came back in the morning to our topped-off plane waiting for us under the covered loading area. Drove the van right up to the plane, packed our bags, and we were off. Awesome, awesome experience!!!
|
|
From Sam Matta
on 02-May-2009 |
|---|
|
|
Great service while flying in on C310 for Sun n Fun. Rental car was there immediately. Fresh cookies, clean facilities and friendly staff greeted us. We'll be back.
|
|
From Eduard Roosli
on 09-Apr-2009 |
|---|
|
|
I highly recommend this FBO! Their level of excellence showed once again when I visited KISM on my A36 dropping off my family for a few days with Mickey Mouse. They treated us extremely well, making us feel welcomed. The large jets get all the attention they deserve, but Signature does not let that impact the way customers of smaller aircraft are treated. Many thanks to Nicole Patrone (Area General Manager) and her staff at Signature in KISM. Thank you and I will keep coming back to you in KISM and wherever I find Signature.
|
