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From Craig Groff
on 19-Jan-2012 |
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I come in 3-4 times a year on Angel Flights. I am treated like I came in on a personal jet and I'm a single engine! Line guys are awesome at Landmark. Thanks Phil, Mike & Danny! You guys are excellent! The ladies at the desk do a really good job! I always hangar overnight and pay 50-65 bucks. This time they charged me $100. When I called and left a message with the gal in charge of that, she never called me back. Very disappointed in the cost of the hangar and the no call back. If it wasn't especially for the line guys and front desk people I would not go back!
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From Steve Geroski
on 02-Dec-2011 |
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Called Friday morning to reserve a car for the weekend. Spoke with Barb and told me that Enterprise car rental was available. When we landed was directed to park right in front of the beautiful terminal. Line guys pulled the car to our C-182 and helped us unload! The paperwork was ready for us and the rental was only $25 for the weekend! Had the tanks topped and returned Saturday night to depart and our Skylane was parked right by the terminal door under bright floodlights ready to go. Our first experience with Landmark will not be our last. Great job.
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From Sargent Caldwell
on 02-Nov-2011 |
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Landed Monday night, left Wednesday morning. Staff was pleasant. When making fuel request, repeated that I wanted fuel in tip tanks, got fuel in aux tanks. Was pleasantly surprised to be charged less than the listed rate for 100LL.
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From Robert Roessel
on 11-Oct-2011 |
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People and service were fine. Fuel price is a great example of American greed $6.68. Flew to Sarasota where price on the airport was no more than $5.10 at any FBO. Handling charge without fuel was $210.00 to drop pax, use restroom and leave. I rate this FBO at the same level as Atlantic 1 to 10 a 0.
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From George Scheer
on 28-Aug-2011 |
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I fly into Lunken often for the Children's Flight of Hope. For years we used Odyssey (previously Million Air). I was sorry to see Landmark acquire and close out Odyssey (and at Charleston and its other locations) and its competitor but I have been pleased to find numerous of the Odyssey staff continuing at the Landmark shop. They continue to take good care of our families, which is paramount for us. And they are always gracious to our pilots.
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From Rodney Johnson
on 11-Aug-2011 |
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Love Tamara and the group. They are the best. Super glad they went to Landmark when took over the field. Chicago Shriner's
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From Michael F Stretanski
on 10-Aug-2011 |
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This AP will always be special to me. It is where I did my first cross country during the solo phase of my training. I was on the ground walking around kind of stunned that I had gotten there. The food is better now than it was 5 years ago. A flight to KLUK can get you a courtesy car from Landmark and you can hit the levy and the Newport Aquarium. This is great day trip and Landmark is clean, professional and has great coffee. A few years ago I actually passed out from exhaustion from an 8 hour flight on the couch and no one bothered me for 2 hours.
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From Rob Ray R2 Aviation
on 31-Jul-2011 |
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Excellent! Even though I didn't purchase fuel, I parked for over 6 hours and my RV-6 never moved. The facilities fee ($25) included use of the courtesy car (Land Rover), which we fully utilized to travel to the Shiners Children's Burn Center. I kept the car all day and let them know. They said to keep it as long as we needed. The staff was very friendly for a "BIZ Jet" FBO. Many don't acknowledge the "Little guys" but these folks do. Highly recommended!
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From Shannon Davidson
on 29-Jul-2011 |
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It's sad what Landmark is doing to G.A. They run around buying up FBOs, raising fuel prices, eliminating Self-Serve fuel, and jacking up tiedown costs. If you have a choice to not land at a Landmark airport, take it!
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From Caleb Franks
on 25-Jul-2011 |
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As a student Instrument pilot, I stopped at LUK stretch my legs, they charged me a $25 "facility fee" for the lineman's time to park me. Next time I will park by the old terminal where it is free. Live and learn...
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From W. Tad Foster
on 29-Jun-2011 |
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This was a LifeLine Pilot mission. The client was taking her 4 year old for a doctor's visit. The ground staff met us at the airplane and had me fueled within 30 minutes. They loaned me a Land Rover for 2-3 hours for dinner and again for breakfast. I chose to spend the night in the Pilot's lounge and found that they have a couple of rooms upstairs (next time). We left at 11:30 am the next morning. Everything went smoothly, although you can tell they are geared for the Jet clients. I will go back. They gave me a fuel discount because I was on a compassion mission.
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From Craig Groff
on 23-Jun-2011 |
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I wasn't to sure about the change to Landmark after I made several calls to set some things up (didn't know that Landmark bought out the previous FBO). I've flown in here several times before on Angel Flights. I thought this would be the last time I would go into LUK because things just didn't go right with the phone calls. I got there and the head line guy, Phil took care us. Thanks Phil! Another line guy Mike took care of us also! So I'll go back because of them!
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From Ron Herold
on 24-Feb-2011 |
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KLUK has gone from 3 FBOs and competition to Landmark. Gas price has gone from $5.75 w/50 cent discount on weekends to $5.92. I had the unfortunate experience of being there on transition weekend - when Landmark took over. On Monday 2/21 the power transformer blew during the pouring rain. Not Landmark's fault, but everyone inside was sitting around like a bump on a log. Line service filled my airplane in the rain on Monday even though I had requested gas on the Sunday during the 50-cent discount. Asked to have it fueled under cover, but the best they could do was hold an umbrella during the fueling. Had to ask for umbrella escort when we went to board. Guess that service is reserved for the jets. Complained about the cost of fuel versus the weekend discount and the Regional VP refunded the difference saying the price quoted was w/o taxes. I know transitions are difficult, but this one is going to be costly to the community.
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