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From Kurt Winker
on 30-Jan-2012 |
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Had to bring a Great Dane Rescue dog in to Montrose. Fantastic facility, Awesome attentive & friendly staff. I look forward to coming back.
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From Mark Conrad
on 21-Dec-2011 |
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Truly outstanding professional customer service and support. Don't know of any FBO and staff that are so dedicated to all their customers regardless of their frequency and with the most genuine and friendly interaction! They maintain their facility at the highest levels and are the example that many others should follow. No matter who you are or what you fly, you will receive the most genuine, friendly and professional service and support at Black Canyon Jet Center.
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From Chad Collins
on 15-Dec-2011 |
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What an amazing facility and staff. Spent 8 hours waiting for passengers and my co-pilot and I were treated like kings the entire wait. We were checked on regularly, offered pizza that was brought in for the staff and felt very welcome and appreciated. The facility is more like hanging out a nice lodge, rather than and FBO. Highly recommend this facility!
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From Mark Christenson
on 25-Nov-2011 |
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I have occasion to Black Canyon Jet Center in KMTJ/Montrose, CO several times over the last few months. The service is always professional and responsive, the staff goes over and above what would be expected, and the facility is excellent. While searching for any place open on Thanksgiving evening that might be playing a football game I wanted to watch, I had no luck. I was driving by the airport, so I decided to see if the Black Canyon FBO was open, and it was. I was invited in to watch the football game, and even served an amazing Turkey dinner. While being away over the holidays is commonplace, Sharon, Rick and Dave made me feel like I was at home in my living room. Just the day before, Eric was very helpful with assisting us in the hangar and super responsive. On our arrival day, we landed an hour after Black Canyon's normal closing time, and all they said was "No Problem." Top-notch service in every respect, and always a pleasure to fly in and out of Montrose.
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From Michael Plante
on 23-Oct-2011 |
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Stopped today and they had a low mileage jeep waiting for us. One of the nicest courtesy cars I've had! Very nice staff and very attentive. Thanks from the Aerostar!
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From Steve D Elder
on 18-Aug-2011 |
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Stopped in for two days to go climb a 14'er near Telluride. Excellent service and really great people. Apparently the town was packed due to the Sweet Corn Festival, and most hotels were booked out. I found one, but it didn't have any shuttle service, but Black Canyon was more than happy to buzz over, pick me up and deliver me right to my plane. Two thumbs up!
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From Bjorn Freeman-Benson
on 10-Aug-2011 |
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Stopped by for fuel last week and then, due to thunderstorms, an overnight and a rental car. Everyone was so helpful and friendly: I don't know where they found all those great people but Black Canyon is my new favorite FBO. Thanks y'all!
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From Alan Sanderson
on 03-Jul-2011 |
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The ladies and gentlemen that work at Black Canyon are the very best. They go way out of their way to help you. The most pleasurable experience I have had in a long time. I highly recommend their FBO for your next fuel stop.
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From Joe Kabatek
on 01-Jul-2011 |
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Amazing FBO and group of people. I'd flown into KMTJ several times for quick gas-n-go's and the service and facilities has always been great. The crew at Black Canyon really made their money last Sunday when I popped in for a quick top-off. On the taxi-out I realized I had a flat tire after running up at A-1 (a real hike from the FBO). Being Sunday I figured I'd be spending the night until regular maintenance showed up the next morning. Not the case. The folks at Black Canyon bent over backwards to get a mechanic to come in after hours and fix my flat for a very reasonable price. In addition the fire department bent over backwards to help me move my plane all the way back to the FBO while we waited for the mechanic to arrive. Overall I give KMTJ 5-stars. The location is beautiful and FBO, facilities, and people are great. I'll be sure to stop here every time I need gas if I'm in the area.
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From Earl Werner
on 13-Jun-2011 |
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A good self serve facility at a convenient location on the airport. One problem is the hose. It is spring loaded to automatically rewind. Yikes, it is a very strong spring and difficult to make it lock in the extended position. It took four tries to get it extended and locked to reach the outer wing tank of my Baron. Once, it started rewinding and I couldn’t stop it. A physically exhausting fill up.
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From Nicholas Cain
on 12-May-2011 |
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39 years on the road as a pilot and have not met a finer crew of people at an FBO. You guys (and gals) deserve a pat on the back from management. Thanks!!!!!
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From Richard Weiner
on 30-Nov-2010 |
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Outstanding facilities and service! ALL of the staff and management made that "extra effort" to accommodate my needs during a recent trip to Montrose. Much appreciated, John, Ken, Sharon, Shayla and line guys (sorry, I didn't catch any of your names but thanks for prompt and professional service.) Highly recommended!
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From Kevin Condroski
on 03-Oct-2010 |
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Excellent customer service, plain and simple. Our rental car was warmed up and waiting for us on our arrival, we got excellent recommendations for local lodging and dining, and the facility is top-notch. We'll be back!
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From Ed Ramey
on 29-Aug-2010 |
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I landed in MTJ for the first time on August 24th for a 3day stay. Black Canyon was THE greatest FBO East of the Pacific Ocean. I have owned my Bonanza for 20 years and have landed in every state in the continental U.S. This facility cannot be beaten. Thanks folks. Its nice to be mixed in with the biz jets and receive equal treatment.
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From Clint Cottrell Jr.
on 17-Aug-2010 |
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At first I was a little worried about a small plane on this ramp, but that turned out to be perceived wrong. Great service with a BEAUTIFUL facility. We'll be back again!
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From Will Donaca
on 08-Aug-2010 |
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Awesome FBO. Nice pilot lounge and separate snooze room. Complimentary AWESOME Ice tea. Very friendly staff. Highly recommend when in MTJ
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From Philip Varley
on 04-Jul-2010 |
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This facility is one of the nicest in Colorado and the staff is always helpful. Flew in my 182 on a summer Friday.
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From Alan Sanderson
on 02-Jul-2010 |
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The best and most friendly service in the West, or the whole US. I always look forward to fly in to Montrose because of Black Canyon Jet Center.
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From Marc Coan
on 13-Jun-2010 |
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Good self-serve price for the little guys but treated us as if we were a jet ordering 500 gal. Towed our plane from the ramp and tied it down after we left. Called hotel for us (Holiday Inn Express offers flight crew rate). When we got stuck there (weather) for a second night, got us a rental car at National at a discount. Very nice, classy facility, and friendly, helpful staff. What more can you ask for? No access to ramp without escort, though...This is one of those airports subject to TSA Security Directive 8g.
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From RJ Williams Capt.Tmcjets
on 13-Jun-2010 |
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Black Canyon Jet Center... Second to none in Colorado. Great service from the line to customer service to Management... I always look forward to Black Canyon when going to Montrose and a great alternate for airports in the area..
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From John Sciera
on 29-Mar-2010 |
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The Black Canyon Jet Center is simply outstanding. They took care of all my aircraft needs from overnight hangar, to hotel, crew car, and all the aircraft amenities. The staff was very friendly and helpful from the gals at the front desk to the ramp personnel. It was truly a pleasant experience!
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From Robert Munoz
on 19-Dec-2009 |
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Great FBO. I love the new building awesome service. Great Freebies, We love bringing our G2 in there.
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From Manny Puerta
on 25-Oct-2009 |
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Our company based its Twin Otter here for 7-10 days. Black Canyon efficiently arranged for same-place parking every day with a power cord, rental cars, and a no-notice top off at the end of each flight. The service, facility, people and attention to detail are impeccable.
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From Brett Hobson
on 23-Sep-2009 |
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I recently had a stop-over at the Black Canyon FBO. I was on my way to Reno from Ft. Worth, TX. The staff was first rate, the facilities exceptionally maintained and well equipped. Another reason for stopping was competitive fuel prices. MTJ has great runways and approaches, especially for mountain terrain. Jim and his staff are a positive example of how an FBO should operate. All of these elements make the decision for future stops at Black Canyon an easy one to make.
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From Patrick Mahaffey
on 23-Sep-2009 |
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We brought our B-25 "Pacific Prowler" to a local fundraiser being held at Black Canyon Jet Center. This is a very classy operation, but it still manages to maintain a small airport hospitality and charm. The staff and tenants at the airport really made us feel at home. We can't thank you enough.
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From Chuck Crinnian
on 07-Sep-2009 |
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I have been to Black Canyon Jet Center numerous times over the last few years. The service is exceptional! The FBO is truly a "concierge" service. They have arranged local crew rate hotel, car rental, and have a great attitude. They treat a single engine pilot as if they were in a Biz jet. If you run a FBO, you should come see how they do it here. This is a top tier FBO.
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From John Stewart
on 03-Sep-2009 |
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Black Canyon Jet Center is an absolutely FIRST CLASS operation!! Whether you are in a G-5 or a C-172, you are met by a very responsive line crew who instantly meets your needs. Fabulous facility with complimentary ice and cold drinks looks like a high-end mountain chalet. Full facilities for pilots, crew and passengers. Quality loaner cars that look like they are just off the new car lot. Staffed to the hilt with customer savvy people. Tops on my list!! Great snooze room for those long waits for your passengers to show up.
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From Marc Walsh
on 10-Aug-2009 |
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I used the services of Black Canyon FBO last week and was very favorably impressed with both the line crew and the service reps at the desk. They found hangar space for my Bonanza for a very reasonable $35 a night. First rate facility!
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From Steve Holmes
on 19-Jul-2009 |
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We arrived at KMTJ on Sunday July 12th, 2009 in our Cessna 185. The Black Canyon FBO line crew was at the tie down area with our rental vehicle when we parked. They assisted unloading our aircraft and helping to tie down the C185. On Friday July 17th, 2009 we arrived at the FBO for departure. The line crew was busy and so Sharon (CSR) escorted us to the tie down area and stayed while we loaded the aircraft. The loading took some time and Jim Rumble the Black Canyon General Manager came and relieved Sharon so she could get back to the desk. I cannot say enough good things about the service this FBO provides. I will make a point to stop in KMTJ and give them my business whenever I am in the area. The FBO is new and one of the nicest facilities in the world.
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From Jason Beall
on 28-Jun-2009 |
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Recently visited Montrose in my Cessna 310. Very impressed. Our car (AVIS) was waiting for us on the ramp. Very friendly and professional staff. Highly recommend.
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From David MacNeil
on 17-Jun-2009 |
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Thanks to Jim Rumble, Ken Watson and their well-trained staff, we, as usual, were provided excellent service and professional support in EVERY aspect of our visit to the Black Canyon Jet Center with our Citation CJ3. The Black Canyon facility is very clean and comfortable, just like a western luxury lodge. All guests feel quite welcome including our family dog, our passengers and of course they are VERY pilot friendly, just the way it should be. Montrose is a great place to stop with excellent ATC services, an ILS to a 10, 000 ft runway ending with a warm and professional welcome at the Black Canyon Jet Center. Congratulations on a very well run FBO!
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From Dave Farris
on 08-Jun-2009 |
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The folks at BCJC have gone way above and beyond to accommodate us during our summer stay with our G550. When the runway closed at Eagle, Jim Rumble and his exceptional staff stepped up to help us through this logistical difficulty. The line service and customer service rivals that of any FBO I have been to anywhere in the world. The FBO facilities are more than 1st class done in the wonderful rustic Colorado lodge style that makes us all feel very warm and invited.
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