Landmark Aviation

at Ocala International Airport-Jim Taylor Field

From Ryan Williams on 27-Jun-2008

Flew in for breakfast at the restaurant inside the FBO. Was surprised they did not charge a ramp fee or anything. The lineman was a really nice guy (worked part time to help fund his own flying) and parked my (172) right up front next to a Dayjet. Will definitely come back here again without question.
 

From Brian Wolf on 23-Jun-2008

Line service was good. The fuel is $1.00 cheaper if you use the SS. I would use the FBO again.
 

From Beth Matthews on 19-Jun-2008

 

From Rick Sorrell on 25-Apr-2008

Landed here to drop off two Angel Flight Passengers that had parked their car nearby. Neither was exceptionally mobile so I had to park at Landmark since they parked out front. I was there long enough to help walk two aging people through the lobby and didn't even stop to use the restroom, as I was rather anxious to get home myself and would have to fuel there anyway. Was told to buy 10 gallons of fuel at price that is 22% more than the state average ($6.39) and the highest within 50 NM. I chose to pay the $15.98 fee instead. Asked if there was a break for angel flight missions and was told "apparently not". Ask me if I will fly another Angel Flight mission to Landmark and I would say apparently not. I'm all about free enterprise, so if Landmark can pull it off then I guess it must be ok. The thing I regret the most is not reading the comments about Landmark on AirNav before I arrived. They say you get what you pay for. I just didn't know a sour taste was worth $15.98.

Response from Beth Matthews, Accountant, Landmark Aviation
I apologize for the error in communication from our staff, If you present your paper work from Angel Flight we will waive the faciltiy fee. We will credit Mr. Sorrell for the $15.98 fee charged. Our posted fuel price for AvGas that day was $6.17 with Self Serve available for $5.17, not the $6.39 that in the comments.

 

From Eric Ibscher on 14-Mar-2008

A nice FBO with good service, and professional staff. Unfortunately the fuel is very overpriced for the area. We paid $5.70 for Jet-A, and later that day we paid $4.00 at KISM. I would stay again, but the 25 dollar ramp fee is probably worth buying fuel elsewhere!
 

From Kevin Davis on 25-Feb-2008

Nice facility and friendly staff with an excellent Cafe' in the FBO.
 

From Sean Lee on 03-Feb-2008

Excellent Service! After arriving at 7pm, we were directed to park by a lineman and greeted in the entrance by friendly lady by the name of Leslie. We were allowed a crew car and took it to dinner. We arrived latter that night and decided to spend the night (they dropped us off at the hotel using their crew car.) In the morning, we were weathered due to ground fog and had to wait for it to clear up.) No harm, we just waited around in the presence of other VFR pilots until the fog cleared (which took a while, it wasn’t sufficient until about 1230.) Costs: 8.6 Gal 100LL @ $4.53/gal Lunch at Tailwinds for two (great food!) = $20.00 Overall, the experience was outstanding.
 

From Tim Shaw on 19-Dec-2007

Stopped here 12/8/07 on way to South FL for fuel. On my bill fuel says $4.53 tax included good stop. Clean FBO, nice ppl good line service (Prompt). Would stop again.
 

From Randall Cole on 05-Nov-2007

Well I mentioned to the FBO I would post on AirNav, good or bad. I had the opportunity to stop at Ocala after a short hop from Orlando due to an intestinal problem. I was grateful for the use of the restroom but I was there less than 10 minutes and was told I would need to buy fuel or pay a ramp fee. I was quite taken back by that. It would probably not have bothered me as much if I had been feeling better. After a brief discussion about post on AirNav the manager came out and waived the fee/ top off. Although he did not have to waive the fees I felt it was the right thing to do. Had I planned on stopping there for any reason I would have not hesitated to refuel. The facility from what I saw was extremely nice; the staff was very polite even as I was upset. The fuel prices were discounted as they have weekend rates. $4.60 on the weekends. I would not hesitate to use the facilities in the future.
 

From Michael Holder on 24-Oct-2007

I use this airport all the time both for training and pleasure. The linemen are super nice and the landing fee is always waived because I really go there to eat at the Tail Wind Cafe. Once I landed there to wait out weather (read excuse to eat at tail wind) the lineman came out to meet me with an umbrella, I was flying a C172. I got the same service that the crew of the Falcon 900 who landed behind me. Very impressive indeed. I didn't even buy fuel.
 

From Jonathan Amundsen on 31-Aug-2007

Very Unhappy. I arrived late in the day, after 6pm, no one came out to park us so we parked in an empty tie down. After which someone finally came out, only to tell us we had to move. Then when we were ready to leave after about 20 minutes, I was told 25 gallons or a $25 landing fee. When I questioned this, the lady behind the counter told me that it was a new policy being enforced by the new manager and that it would be charged to all aircraft landing at OCF. So 25 gal or $25? No chance at all that I will ever return to Landmark in OCF. I am a regular customer at Landmark in LAL and have always been pleased with the service that I received from them. I wish I could say the same for the OCF Landmark.

Response from Scott Daniluk, General Manager, Landmark Aviation
Mr. Amundsen, I would like to apologize for the poor service you received on your recent visit to Landmark-Ocala. It is not our standard for a customer to park his own a/c. This is not good service nor is it a safe situation to put you into. We do have the facility fees but we do have some leeway on those. If a customer makes an effort to purchase fuel even though less than the minimum we do appreciate this and should and do waive any facility fees. If you have additional comments or questions beyond what we discussed on the phone please contact me at 352-237-3444 or via e-mail at scott.daniluk@landmarkaviation.com

 

From J Briceno on 14-Aug-2007

July 2007 Line personnel are great. Staff at the office superb. Food at the coffee shop excellent (Try the cheeseburgers). Fuel..... Extremely expensive Ramp Fee.... They charge anywhere from $35 to $75 per night ramp fees.............Even if you buy fuel......... TIP: If you park at the southeast ramp in front of the old terminal, Landmark cannot charge parking fees. The ramp belongs to the City of Ocala. There are better airport options around Ocala. I will not fly into KOCF again.

Response from Scott Daniluk, General Manager, Landmark Aviation
Mr. Briceno, I appreciate the nice comments about our staff and our facility. Just to set the record straight we do not charge facility fees with minimal fuel purchases. Additionally if you come close or make a good effort to purchase minimal fuel we then would waive the facility fees. Facility fees for piston a/c are much less than stated. Cafe customers (100LL) are not charged any fees other than any fuel they choose to purchase. If you would please contact me here at the FBO I would be happy to look at any fees we may have charged on your last visit. We do appreciate your visit and want all customers to leave feeling like they received some type of value and service.

 

From Aubrey Stewart on 06-Jul-2007

Nice FBO but the fuel cost was excessive. They gave me a $1/gal discount on July 4th but is was still $.80 more than my last stop even with the discount. Still, the facility was nice.
 

From Richard Roth on 13-Jun-2007

Visited OCF for a few hours for a meeting. As always, was met by the Landmark folks with smiling faces and great service! Crew car was new (and clean), fuel prices were reasonable (in today’s market) and the line handlers were prompt and friendly. A facility for many others to emulate!
 

From Dan Yeast on 27-Apr-2007

We spent the night in Ocala May 13, 2007. The hostess at the Landmark desk arranged hotel accommodations for us (She had to call several motels to find a vacancy.). She booked the room arranged a free ride in the company van and there was no charge for an overnight tie down with the purchase of reasonably priced 100LL. Great service!
 

From West Jones on 25-Apr-2007

The staff at Landmark truly knows the meaning of customer service! When I arrived in my aircraft, I was treated as if I was in a biz jet however I was flying a 150. I will be back for sure. Thank you for your great service Landmark!
 

From Pablo Bassabe on 22-Apr-2007

Landmark is TOP NOTCH..! I arrived to Ocala Aviation Services to complete my Commercial Rating during the week of Sun & Fun 2007. During my stay that week, both outfits made the experience a pleasant and memorable experience. The line folks at Landmark were ALWAYS prompt and courteous. OAS is one of the best schools I have ever experience! Their approach is straightforward and precise. If you are ever in the Ocala area, give yourself a chance to experience the best out there... Landmark you guys rock!
 

From Shane Komerski on 05-Nov-2006

Great FBO! The fuel prices are still high but the quality of service, and the counter staff makes you laugh all the time Alicia is a trip she will bring a smile to your face, lineman you can tell there are hard workers always there for your needs. Stop and check it out
 

From Ian McMahon on 16-Oct-2006

Fuel prices on the high side, but service was excellent. No overnight tiedown fee, flew down to see my mother, took her for a ride, and the lineman brought out a red carpet for her when we came back in. Very good people, no complaints.
 

From Richard Roth on 07-Sep-2006

The KOCF FBO now owned by Landmark deserves your business. These folks are professional, and respond to the needs of owner or pilot "spot on". You get what you pay for doesn't always apply at some chain FBO's, but you won't be disappointed with Landmark. Counter CSR's and the line crew met our needs on a busy Gator weekend as if we owned the place. Once again, I'll be back soon without reservation!
 

From Jim Valin on 28-Jul-2006

Great FBO with all facilities available. Full service restaurant right next to lobby and pilot's lounge!
 

From Kenneth Andrew, Commander 377SB. on 27-Feb-2006

Excellent service, by far the best Piedmont/Landmark I have been to. Fuel prices were high but that does not bother me as I only have to look at the sign and not buy the gas. Staff were great even though the weather was crap (02-03-06) A really fantastic little airport and the cafe is great. Green grass and not all concrete. Pilot shop is good and unlike Piedmont at ABY they do carry charts.
 

From Dan Herr on 03-Jan-2006

Good service. But even though I bought 107 gallons, the ramp fee was waived for only one night, not the two I was there.
 

From Harry Morris on 06-Nov-2005

Arrived at OCF/Piedmont Hawthorne on 10/19/05 flying a Seneca PA34-200 from PBI. This was the first of many to come trips to OCF. I was pleased at the professional manner staff treated us. Fuel was, let's say, expensive at $5.13/gal, but with a tight agenda, but everything else was great. Nice facilities for pilot briefing room, lounge, and coffee, etc. available. A very comfortable place to arrive and treated very well. We didn't have time to visit the attached eatery/cafe but it looked nice. Perhaps the next time. Thanks Piedmont, you did good. Gipper