| Services, Facilities and Amenities |
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- Aviation fuel
- Oxygen service
- Aircraft parking (ramp or tiedown)
- Hangars
- Passenger terminal and lounge
- Aircraft charters
- Aircraft maintenance
- Avionics sales and service
- Aircraft parts
- Aircraft sales / leasing / brokerage
- Catering
- Rental cars
- Courtesy cars (free for pilots to use in the local area)
- Pilots lounge / snooze room
- Public telephone
- Computerized weather
- Restrooms
- Showers
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| Aviation fuel services |
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| Brand: |  |
| Fueling hours: | 24 hours a day |
| Fuel prices as last reported on 14-Oct-2009 |
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100LL Avgas Full service |
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$5.36 |
Reported by the FBO |
|
Jet A Full service |
|
$5.01 |
Reported by the FBO |
| Discounts: | Volume discounts available |
Prices include all taxes. Prices not guaranteed.
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| Comments from AirNav users |
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Comments are submitted by their authors and do not reflect the opinion of AirNav, LLC. All comments must adhere to AirNav's Policy on Comments.
AirNav's standard comment retention period is 3 years.
- From Paul Davies
on 11-Aug-2009
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We landed and were expecting to have a quick turn, yet it turned out that we couldn't get the plane to hotstart and wore out the battery. Flightcraft was kind enough to offer a GPU at no charge, which I was impressed by. Unfortunately they connected a 24V GPU to our 12V system, which, needless to say, exploded our battery. Being it was 8:15 at night, they called a mechanic out to check up on what was going to need to be repaired and they sent us to the Embassy Suites down the road at no cost to us. Initially they told us that we would have to negotiate cost, but after the repairs were done Flightcraft told us that the repairs would be on them as a courtesy, emphasizing that they weren't admitting fault because our external power slot wasn't labeled as a 12V system. We were done at 4:00 PM the next day after some clean up and a replaced battery and returned home with no further complications.
- From Joseph Rickman
on 16-Jul-2009
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Excellent facility and great customer service. As soon as I pulled up to the ramp, the line service was there to greet me. They successfully took care of my requests and helped me expedite an on time departure. Although I arrived at a very busy time of day, Flightcraft was able to pay special attention to not only me, but other customers as well. Overall, very satisfied.
- From Trace Lewis
on 12-Jul-2009
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Stopped in looking for lunch and was given a brand new Crew Car to get us to Red Robin. No parking or ramp fee either. Great place would gladly return.
- From Mark Smith
on 12-May-2009
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We landed and paid only for overnight $10 - didn't need fuel - no ramp fee, etc. Great deal for a major airport. PDX is busy so if you’re ok with mixing with the big boys this is a great place to park your tricycle.
- From John Hayes
on 06-Feb-2009
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I chose Flightcraft to have some minor avionics work done. Everyone was extremely polite and professional. They have a fantastic FBO waiting area and they got me a good deal on a car during my stay. The line guys were quick and super friendly. Dan and Adam in avionics did a wonderful job on my airplane. They met my schedule, did careful work and took excellent care to make sure that my (new) airplane still looked new after the work. I can highly recommend Flightcraft in Portland...A+!
- From Janet Lapp
on 05-Oct-2008
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Had autopilot failure enroute: Flightcraft Avionics completed prompt troubleshooting, provided temporary fix, highly professional service. Adam Chavez the best in the business. A++++ for Flightcraft.
- From Dylan Hardman
on 21-Jul-2008
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You know, a nice facility can never make up for bad attitude and unfriendly staff. Line-guys are ok, but the counter staff? I feel more welcome at the DMV. Attn GM of FlightCraft: Send your ladies back to charm school and show them that friendly service with a smile WON'T kill them. On that note, I will not be back... you have had two oppertunities to make me feel welcome and that my business is appreciated... you failed miserably both times. Troutdale from here-on-out.
- From Ted Louis Glenn
on 20-Jun-2008
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Stopped by for fuel earlier this week and to visit downtown Portland. Friendly and professional service. There's a flight planning room with computers and wireless Internet. I was able to take a crew car downtown (very nice and well-maintained!). The offer the crew cars for up to four hours for no charge if you purchase fuel (otherwise it's $25). No charge for parking less than two hours (otherwise it's $10).
- From Rob Glenn
on 19-Jun-2008
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Terminal facilities and line service were good; rates for parking and fuel seemed reasonable for a large airport. But, maintenance is very expensive. Better hope nothing breaks.
- From Marcus Williams
on 13-Jun-2008
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I have to say that since my June 4 visit, Flightcraft has gone out of their way to make amends, apologizing for the difficulty, providing a discount, and taking a couple other very positive steps. While I stand by the accuracy of my prior comment and the frustration I expressed there, I really appreciate their efforts to make up for the inconvenience.
- From Marcus Williams
on 04-Jun-2008
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They seem to be suffering from "only game in town" syndrome. I asked them to call a cab for me, and specifically asked that they not call a towncar, which they did last time I made this request and which was approximately 50% more expensive than a cab. They called a cab anyway, then when I asked again, they refused and still called the towncar. I didn't have time to argue, but while there I did hear the desk person say, about another inbound aircraft that had asked for a rental SUV, that "They can take what we give them." Seems to be the new service motto at Flightcraft, and when I asked to speak to the supervisor, she informed me, "I AM the supervisor." Can't say I won't be back, because they're the only game at PDX and I have to go there a lot, but I won't be looking forward to it. Suggest you make your own arrangements and don't rely on them unless you want to "take what we give them."
- From Bryan Painter
on 11-Jun-2007
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Flightcraft was awesome. Myself and 3 friends were dressed for a wedding and it started raining. They brought umbrellas out to the airplane for our short walk, since they parked us about maybe 100ft from the door. From the time I shut down to the time I was in the courtesy car was no more than 10 minutes. HIGHLY recommended! Happy flying!
- From Jim Ninomiya
on 10-Jun-2007
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Excellent line and front desk service, even though my Baron was the lowest end plane on the ramp. Rental car was driven up to the plane both ways, and the facilities are modern and well equipped. Highly recommended to anyone, no matter what you fly.
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