|
From Drew Coats
on 15-Jan-2012 |
|---|
|
|
Excellent FBO! Our Bonanza was greeted by 3 helpful and friendly line people. The facility was clean and comfortable and the service was quick and efficient. We look forward to a return visit.
|
|
From Wayne Maynard
on 09-Dec-2011 |
|---|
|
|
The best line crew, the best counter people I've met in years! Always smiling! I'll always go there while in north Florida.
|
|
From Brian Thompson
on 05-Jul-2011 |
|---|
|
|
No rentals available on the busy 4th of July weekend but they provided transportation to the nearby Hertz and everything went smooth, will visit again.
|
|
From Jeffrey Kyff
on 21-May-2011 |
|---|
|
|
Fuel price was on the high end. Flawless performance by all the personnel. Did everything just right, from rental car to helping with luggage. Just the right amount of attention. Very nice clean facility.
|
|
From Todd Carlton
on 12-Apr-2011 |
|---|
|
|
$200 ramp fee with only 1 crew car....Pathetic.Response from Kim Moore, Customer Service Manager, Pensacola Aviation
Pensacola Aviation has one crew car free of charge and a $10.00 rental car for pilots. The facility fee is only for those who customers that are not able to purchase the minimum fuel or who chose not to purchase the minimum fuel. The crew car was out but in place of the crew car we offered to give him a ride or the $10.00 car to get lunch as we try do with all of our customers. He chose to wait on the crew car.
|
|
From Trace Lewis
on 18-Mar-2011 |
|---|
|
|
Stayed for a night in a Piper Seminole and had great service at PAC. Beautiful ramp and FBO with good service, and a good price to go with it. We can't wait to return!
|
|
From Tim Rhyne
on 29-Sep-2010 |
|---|
|
|
Flew in 9/27 for RON. Line crew met and ground guided us in, professionally met planeside. CSR Krystal handled remaining requests. Landing fees for overnight waived with top-off. Clean, spacious facility. ATC in/out very professional as well. Great experience.
|
|
From Carlos Contreras
on 28-Feb-2010 |
|---|
|
|
Arrived at night. Staff tied down and fueled a/c as requested. Also gave us a ride to the terminal for a half priced rental). Dropped the rental at FBO the following night. Pricey fuel but great facility.
|
|
From Jim Stone
on 20-Feb-2010 |
|---|
|
|
Flew my Experimental Harmon Rocket II in for a two night stay, they offered hangar space for 50/night or tie down at 7/night, I took tie down. They met me at the aircraft, helped me get it fueled and tied down. No hidden fees or rip-offs. Very nice folks inside and out, especially the two gals working the desk. Hope to see you soon.
|
|
From Kent Magnuson
on 18-Dec-2009 |
|---|
|
|
In for couple days with our Turbo Commander N900NE and having best of everything. Thanks folks. Well done.
|
|
From William Kent
on 21-Oct-2009 |
|---|
|
|
The people at Pensacola Aviation were terrific. We had an electrical problem with our aircraft on a late Saturday afternoon. They paged their chief mechanic who came in and worked on the problem for a couple of hours, staying until after dark. He was not able to resolve the problem without parts that were not available on a Saturday night and refused to bill us for more than one hour of time. The head of the line workers was very helpful and he and the front desk went out of their way to assist us.
|
|
From Tom Hayden
on 17-Aug-2009 |
|---|
|
|
Called in advance for overnight hotel reservations, CSR was very helpful and arranged everything. We arrived and everything was as we asked for. Good job by everyone on Friday evening. Sunday was a little poor on customer service (was none). There was no ramp fee, and plane had been fueled as we requested though. I spoke to Steve about poor service, heard a lot of excuses but does not appear anyone is supervising operations on Sundays.
|
|
From Kent Magnuson
on 03-Aug-2009 |
|---|
|
|
We come into PNS several times per year, so not a frequent visitor. Always get 'best of' everything in our Turbo Commander N900NE. Thanks folks. Well done.
|
|
From Regis Donovan
on 15-Jul-2009 |
|---|
|
|
An otherwise enjoyable stop was marred by the lineboy not ensuring that a fuel cap was properly installed. It rained overnight and we had a quart of water in our fuel. Nobody came out to help us drain it out...The line dept needs a wake up call. Evidently they view piston singles as an "annoyance"!
|
|
From Harry Bladow
on 19-May-2009 |
|---|
|
|
April 18th '09, Sat. I arrived PNS for a two-night stay. Good line service. However, there is a ramp fee plus high fuel prices. It is interesting that the USN T-34C Flight Training A/C and pilots use that facility instead of the Naval Air Stations, which, I understand, close on the weekends.
|
|
From Tom Sullivan
on 13-Apr-2009 |
|---|
|
|
Service was excellent. I was on vacation in Pensacola and the second evening of my stay the line service noticed my small vent window open. They called me to advise there was a possibility of rain so I could come back and close it (the plane was locked). Also, I had a rental car that we discovered a front-end vibration on the expressway. They exchanged it out immediately and gave us an upgrade. Top-notch facility!!
|
|
From Mike Nelson
on 12-Mar-2009 |
|---|
|
|
Staff was very pleasant. Linemen were prompt and courteous.
|
|
From Omer Perlstein
on 26-Feb-2009 |
|---|
|
|
Second time in Pensacola Aviation, landed there on Feb. 21st for a 2-night stay, to visit the fascinating naval aviation museum. Not the cheapest fuel, and nights parking not free, yet the service is top notch, very friendly staff, helped us with renting a car and getting the rate we wanted, very comfortable FBO, that's active 24/7, well maintained and very good and clean atmosphere, will be back! p.S- would recommend staying at the Howard Johnson, nice, clean and affordable, second time there as well.
|
