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From Marcus Williams
on 23-Jul-2011 |
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Very solid experience. The line crew was outstanding when I arrived -- called the hotel shuttle (which is free other than for tips), which took me to and from the hotel. The next morning it was extremely busy, but they got me out without a hitch. Pricing is relatively expensive, but not outrageous, and customer service was terrific.
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From Rich Richardson
on 10-Jul-2011 |
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I stopped at WestJet for fuel while on a cross country trip. Weather was coming in and a hangar was offered at an extremely reasonable rate. Devlin, my lineman, was most helpful and accommodating in securing my aircraft. On 2500 mile cross country trips, being stranded with a problem away from home is a concern. With WestJet and employees like Devlin, you don't feel like a stranger.
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From Jim Mignogna, N735MC
on 02-Jul-2011 |
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We were well taken care of... Put C182 in the T-Hanger due to approaching Wx., and took care of the rental car return. Thanks again.
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From Scott Stout
on 19-Jun-2011 |
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An excellent stop for an overnight.
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From M.W. Carlson
on 15-Jun-2011 |
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When we taxied up to Westjet we were immediately met by two smiling linemen and a fuel truck. Did we want to fuel, tiedown, open hangar, or closed hangar? With a potential storm coming we opted for the closed hangar and had the C170B undercover in less than 5 minutes. Also got a ride to the terminal to pick up our Avis car. Great service. A phone call a week before our arrival arranged a very nice downtown hotel at a very reasonable negotiated price. Close to restaurants, bars, and shops. Nice place to visit. Westjet met and exceeded our expectations.
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From Grant Besley
on 30-May-2011 |
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I bought Self-Service gas, and parked in the free lot. Folks at Westjet got me a car on quick notice and gave me some hints on places to stay and where to eat. Good service.
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From Adam Lurie
on 07-Nov-2010 |
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I had a pleasant experience at WestJet. Came in for a lunch and fuel stop. Facilities were neat and the staff was very helpful. The only downside I could see was the lack of a crew car. They did have rental cars available as crew cars, but I am not 25, so I had to settle for a ride to the terminal in their van for lunch. I'll be back next time I'm in Rapid City.
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From Darryl Hosford
on 21-Aug-2010 |
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We stopped for an overnight at RAP. With no advance warning, WestJet had a rental car for us within minutes, and were very helpful. Note ramp fee is charged for this FBO regardless of fuel purchase. From others comments, I now know there is a self serve area for free parking and lower cost fuel, but if you need services, WestJet will be very helpful.
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From Art Tarlow
on 24-Jul-2010 |
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Normally don't add my two cents when others have posted recently. But WestJet really went above and beyond for us, finding motel room and a rental car on very short notice during a busy week when we couldn't find anything despite numerous phone calls. These folks are fantastic.
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From Raj Nawab
on 11-Jun-2010 |
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Flew in my Malibu Mirage from Manassas, Va. Great service!
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From Robert Barnum
on 27-May-2010 |
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Flew in enroute from WA to MO. Fantastic FBO, great service, all the things you'd expect at a jet center, including great treatment for 172 drivers! Rented an overnight t-hangar at reasonable rates. All arrangements were fast, easy and accompanied by freindly service 100% of the time.
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From Wayne Douglas
on 30-Nov-2009 |
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Good service..gas usually 50 cents higher than the self-serve. Nice lounge and good service center should you need it. Can be a little congested in front of Westjet.
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From Jason Beall
on 07-Sep-2009 |
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Nice facility. Plane was promptly pulled around for departure. Fuel is fairly priced considering high level of service. Thanks!
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From Jim Loach
on 12-Jul-2009 |
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Always great service. Rental car was waiting and they quickly found me a room when business kept me longer than expected. Comfortable lobby, good flight planning and a very savvy ground support team. Vending area is robust and they have a good selection of pilot supplies in case you need something.
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From Linda Cioffi
on 07-Jul-2009 |
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Arrived at Rapid City to visit friends and were treated royally by all the folks at Westjet! We showed up late and not announced during the high tourist season. They found us a great room for an inexpensive cost - well worth the little bit extra on the fuel. Clean, professional! We recommend them highly!!
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From Ken Maples
on 28-May-2009 |
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Came in at 11:30pm and the line guy was out waiting to marshall us in even though our arrival was unannounced and unanticipated. He was very helpful and arranged a great rate at a nearby hotel for us as well as a free ride to the hotel. Next morning the plane was fueled as requested. The pilot's lounge is very nicely appointed and has a great flight briefing area with online weather. Couldn't ask for more. I'd go back in a heartbeat.
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