| Comments from AirNav users |
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Comments are submitted by their authors and do not reflect the opinion of AirNav, LLC. All comments must adhere to AirNav's Policy on Comments.
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- From Earl Werner
on 12-Sep-2009
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Operated several flights in a C-90 King Air from Atlantic from 9/10 thru 9/11. Very good service on a crowded, busy ramp. Suggest calling ahead with your arrival and departure schedule as that will help the line folks guide you to an appropriate parking spot. It is a somewhat expensive stop but they give you service commensurate with the prices. Also, the Real Estate bust notwithstanding, property in Silicon Valley is still very, very expensive.
- From Robert Anderson
on 05-Sep-2009
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I visited 9/4/09. I had called Customer Service the day before to find out ramp fees ($40 for my Cessna T206) and arrange for a Crew Car since I was there for just an hour or two. Very nice complex and facilities. However, when I got to the front desk they stated they "do not provide a crew car for such small planes" (unbelievable). I told them I had called customer service and whom I had spoken with, she stated "well, she probably did not realize what a small plane you had". I then pulled out my AvFuel card, because they advertise they use it, and they do not accept the Corporate AvFuel card, only contracts (no sure what this meant). The staff was professional but less than friendly. Again, facility is very nice, but you pay $5.60 for gas (when everyone else is $4.00 at the moment, and it is clear they do not want to waste their time with the small planes, which is understandable because of money, but if this is the case, say so. Was disappointed.
- From J Koop
on 17-Aug-2009
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Great Hospitality!!!!! Fantastic facilities and staff!!! Best pilot lounge around, Thanks all.
- From Earl Werner
on 11-Aug-2009
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Good service for a Quick Turn in a C-90 King Air on Sat, 8/8/09. As always, check the minimum Fuel Purchase to waive the Ramp Fees.
- From Gene Pope
on 10-Aug-2009
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Good service but watch out for those add on fees. They charged me $130 ramp fee over and above fuel and taxes (lots of taxes too, $69 total not even counting the taxes buried in the fuel price!) even though I bought 128 gallons of fuel! Nice facility but I will be looking for other places to go when I want to go to the bay area.
- From Robert Cocker
on 07-Jun-2009
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Been to many Atlantic FBOs. Atlantic SJC is by far the best in the whole chain. Very well trained staff, a supervisor named Marcus was the most helpful and professional Line Tech I have ever seen. The girls behind the desk were courteous and friendly as well. Can’t wait to go back. Fuel prices a bit on the high side, but service made up for it.
- From Richard Brong
on 12-May-2009
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Flew in to KSJC from KRNO in a 172 on May 11 and stayed for one night. Atlantic was professional and courteous. They waived my parking and 'usage' fee with a 15-gallon fuel purchase. Nice facility. Be vigilant for traffic in the NORCAL airspace as there are a lot of large aircraft coming and going from all around. Flight following is a HUGE help.
- From Jeff Hodge
on 29-Apr-2009
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Great service. Waived $40 fee with 15-gallon purchase. Flew to drop off someone to catch commercial flight. They provide a shuttle. Will use again.
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