The common love of aviation can be seen on the smiling faces of Volo's CSRs, line personnel and maintenance techs by all who walk through the door or taxi onto the ramp. It is the common goal of setting the bar for the FBO experience that drives every member of the team to take ownership of customer needs and to treat every client as though they were the most important person in the world. People may come for the beautiful beaches, fantastic golf, and luxurious destinations, but they come back for the world-class service and support of Volo Aviation Sarasota.
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Sarasota/Bradenton International Airport
123.50
1234 Clyde Jones Road
Sarasota, FL 34243-3235
941-355-8100
toll-free 1-800-945-6637
Fax 941-351-9700
srq@voloaviation.com
www.voloaviation.com
We are located on the North side of the airfield,
just East of the Control Tower and West of the approach end of Runway 22.
Look for the Shell sign on the side of the hangar facing South,
or try us on our UNICOM at 123.5.
Formerly Jones Aviation.
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| Services, Facilities and Amenities |
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- Courtesy Van
- WSI and color printers
- Shell card discounts
- Crew lounge and snooze rooms
- Newly remodeled facilities
- NO RAMP FEES
- Smiling faces
- Industry leading training and quality control programs
- Voted CAA Preferred FBO @ SRQ
- And much, much more!
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| Aviation fuel services |
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| Fueling hours: | 0700-2200 7 days a week, 24 hours service available free of charge with prior notification and minimum fuel purchase (20 gallons Avgas, 50 gallons JetA). For after hours svc, call 941-807-1973. |
| Discounts: | CAA Preferred FBO. Shell, Colt, Mercury Air, World Fuel, Avcard, UVAir, Western Petroleum, Jet A volume discounts, other specific cards. |
WE GUARANTEE OUR PRICES POSTED ON AIRNAV
Prices include all taxes.
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| Comments from AirNav users |
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Comments are submitted by their authors and do not reflect the opinion of AirNav, LLC. All comments must adhere to AirNav's Policy on Comments.
AirNav's standard comment retention period is 3 years.
- From Tim Curless
on 20-Oct-2009
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Great service and friendly-helpful staff. Rental was on ramp waiting. Only a $15.00 tie down fee per night and they will bring the aircraft to their door for you when ready for departure. Sue was extra helpful and a great person. Very highly recommended
- From David Bonorden
on 21-Aug-2009
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Very nice experience with Volo. I did not need help with ground transport, but they treated my family and me like a VIP in my 210 (I had called ahead and told them I'd need a week of parking and about 50 gals). No issue driving the van on the ramp for loading/unloading. Parking on the ramp was $99 for 10 days They're open 7am-10pm.
- From Robert Lee
on 04-Jun-2009
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The staff at Volo was first class, and continued to meet your needs such as rental car, handling luggage, fuel etc. Immediately upon arrival. The facility was very clean and well organized.
- From Jeffrey Osterbeck
on 25-May-2009
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Mooney pilot from Wisconsin, stayed a week, and had a positive experience. All the staff members were very friendly and helpful. Facilities were clean and comfortable. We rented a car through the FBO, and the price was within a few dollars of what could be had online. While they advertise on AirNav no ramp fee, there is a daily tie down fee. No complaints. This FBO seems "piston airplane" friendly, so we will be back.
- From Doug Moore
on 27-Apr-2009
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Excellent service, friendly people. This is how an FBO should be run.
- From Al Sidaras
on 20-Apr-2009
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Outstanding service. Thanks to all particularly, Wendy!!!!!
- From Spin Spires
on 01-Apr-2009
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I will echo the comments of my flying partner Mike McKibben when I say that the staff at Volo could not have treated us better during our recent Spring Training trip. Everyone went out of their way to make us feel welcome. We will absolutely be back next year and we will tell all of our fellow pilots from Birmingham to put Volo on their "must visit" list when in the Tampa/Sarasota area.
- From Mike McKibben
on 21-Mar-2009
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Volo gave us outstanding service while in town to watch spring training baseball for a few days. They helped with Hertz (didn't have any rate issue like the other post did), got us a great corporate rate w/ local hotels, and the front desk and line service was prompt, extremely helpful, and professional. We will be back and recommend Volo highly to others.
- From Jim Bell
on 11-Mar-2009
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Had good experience with folks at Volo--as usual. But I called ahead for car reservation, and they kindly took care of that with Hertz local. I had the small car for 5 days and was charged a total of $754.89. Never charged that much ANYWHERE. Didn't research prices myself before asking them to make reservation. Lesson learned
- From Andreas Iwanowski
on 28-Feb-2009
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Facility was clean and courtesy car was readily available and also clean. The lineman was courteous and filled the airplane as requested. However, the front desk lady's was a little arrogant, as we happened to overhear a radio call to lineman that "the kids with the Cessna better give her a credit card before leaving". We're all in our mid-twenties and would have expected a nicer "behind-the back demeanor" about customers. Other than that it was a pleasant experience. N17386.
Response from Marty Kretchman, General Manager, Volo Aviation Sarasota
We want to assure each and every one of our past, present, and future clients that our "behind the back" demeanor is exactly the same as our "to the face" demeanor- courteous, responsive, and not the least bit arrogant. This young man and his party had their aircraft fueled and did not stop at the front desk to make payment upon returning from dinner, so the CSR radioed the line crew to remind our guests that they needed to stop in to settle up their bill prior to departure, merely to avoid any potential confusion (I thought my friend paid it sort of thing, like we've seen before). The CSR in question is in her early 20's, so it is highly unlikely she would ever refer to anyone that age as "kids" and equally unlikely this particular young lady would be condescending to anyone regardless of age. We appreciate all the wonderful clients we've met and earned through this website, and we wanted to be sure that you all know, as the late great Paul Harvey would say, the rest of the story.
- From Adam Kay
on 11-Feb-2009
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Quick trip to SRQ was made very pleasant by very friendly greeting from line and desk staff. Short trip so we didn't need fuel. No hassles, great service, and next time we will come in light
- From Jeff Pett
on 09-Feb-2009
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Flew in from MI and spent a week. Great service! Friendly people on the ramp and in the office. When we called ahead before using the plane it was pulled up to the office before we got there. They move and tie you down. Despite the Super Bowl crowd the SRQ experience was delightful largely due to Volo. Thanks!
- From Anthony Perea
on 14-Jan-2009
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Visited Sarasota last Saturday. The staff was extremely friendly and helpful. Since we were only visiting for 3 hours, we were not charged a landing fee. Great FBO ! Would definitely use VOLO again during my next visit to Sarasota.
- From Lawrence Calder
on 13-Jan-2009
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I continue to be impressed with the consistently positive attitude and great customer service provided by both the service desk and the linemen. They got to be the best in Florida!!
- From S King
on 26-Dec-2008
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I would just like to thank all of the staff at Volo (Jones). They are great people, great service and always helpful.
- From Don Marshall
on 18-Dec-2008
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Used to go to Dolphin but no more!! Volo is hands down the friendliest by far! I go south usually once a month to see my elderly father and price being a concern, I always felt ripped off at Dolphin with their high tie down and fuel fees. Volo has so far tried to keep fees reasonable and offer a great smile too!
- From Greg Barnhard
on 09-Dec-2008
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Stopped in briefly today, 12/9, to visit family while we were on our way to south Florida in a Mooney Bravo. Volo provided us with a crew car and a place to park for about four hours. The best part: we were charged nothing (we didn't take on any fuel)! Great operation...Will be back! Great job, Volo!
- From Greg Gillis
on 08-Nov-2008
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Flew the Warrior in for a 5 day business trip in Sarasota. The staff was very friendly. Casey was working behind the desk went out of her way to be nice and help us get our rental car (that we did not rent thru the FBO, our mistake). Great facility and great people. Thank you.
- From Eddie Esserman
on 13-Oct-2008
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After using Dolphin for years on an annual run into SRQ and always leaving there with the question why do I keep going back to Dolphin, I decided to try Volo this year. It's "around back" if you're coming by car, but the folks could not be nicer, faster or more accommodating. Wendy jumped on the phone and talked our party right to the door and 2 quick turns were just that. And we saved a few cents a gallon. As I recall they had mouthwash, too. An efficient, clean well run operation. On the ramp and inside.
- From Doug Graham
on 16-Sep-2008
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First class service, Nice facility ... They had the car pulled up ready to go. The best service and attitude I have experienced in a while. I have been to Dolphin in the past and do not recall the same feeling. Thanks to the staff there and keep up the good work.....
- From Lawrence Calder
on 10-Sep-2008
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As a local, hangaring my plane @ SRQ, I appreciate the attitude and quality of service that Volo provide. The staff at the customer service counter, and the line guys for fuel and parking, are very customer service oriented, and make for a positive experience. They also provide a very generous discount on Angel Flights.
- From Greg Hayne
on 05-Sep-2008
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I flew into SRQ the other day and was extremely pleased with the service at Volo. They pulled my rental car up to the plane on the ramp to make it easier for me to load. I was hoping to leave early the next morning (6:30am) and they indicated that they were not normally open till 7:00am, but the manager arranged for the staff to arrive early for me. No extra charge for the extra service. (And I had only purchased about 12 gallons of fuel). First class service.
- From Chester Jurskis
on 04-Sep-2008
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I've been to Sarasota about a dozen times in the last 6 months for business. Every time I've used Volo the experience has been second to none. The service is excellent, the staff is helpful, the facilities are clean and comfortable, and the local knowledge is superb. They are very friendly, and very reasonable with regards to thier prices. I wouldn't go anywhere else. They even ask about my wife every time she not there... Thanks!
- From John Bruce
on 01-Sep-2008
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Great service, friendly staff, I highly recommend Volo.
- From Les Csanyi
on 17-Apr-2008
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The best FBO on the field. I flew my C210 for a weekend at Sun n Fun and a weekend in Sarasota and was treated like family. The ladies up front were great help with an actual sense of humor to boot. Keep up the great attitude ladies; I will keep on coming back :))
- From West Jones
on 04-Feb-2008
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After flying to KSRQ and going to Dolphin only to be disappointed. I decided to try Volo. I wish I had gone to Volo in the beginning. Very friendly and professional staff. Thanks for taking care of us and treating us like customers!
- From David Malin
on 31-Dec-2007
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After I shut the engine down, everyone was "what can we do for you today sir". I made no car reservation but ask about one and in a few minutes I had a car and was out the door. Great service. I asked to be topped off but that seemed to slip through the cracks on my return. Course there was a Mooney that crashed about an hour after I came in and I think that shook things up a bit. Overall I was very happy with the service. I'd recommend this FBO
- From John Evans
on 28-Dec-2007
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We went to Jones Aviation after many times at Dolphin. The reception was extremely courteous and efficient. The building is not new but the personnel have a great attitude and were very helpful. Jones has been sold so the phone is answered, "Global Aviation" I will definitely make Jones my FBO of choice for Sarasota.
- From Paul Mandel
on 31-Oct-2007
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Great Service. I called 15 miles out and asked if they would make a call for me. No problem we would be glad to was the response. Arrived just are the skies opened up on a typical Florida afternoon. Line crew was great. Personnel at the Front desk were equally great. Left on Saturday morning. Bill and airplane were both ready as requested. My new place of choice for SRQ. Thanks again for the truly great service.
- From Larry Westbrook, Hill Aircraft, Atlanta
on 11-Jul-2007
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As an FBO operator I know good service when I see it and Jones does a great job. When our C421 had a starter problem the attention and service we received was outstanding. Thanks to Julia, Chris, Liz, Wille and Carl for making our delay much more pleasant.
- From P David Miller
on 12-Jun-2007
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My wife and I flew our Archer into SRQ this week. Jones could not have been better. Despite the lack of a fancy new building, they were top notch. Gave us a ride to the hotel and even found my wife's sunglasses that had fallen into the trash can and tracked us down at the hotel. Could not have been nicer to us if we were flying a G5.
- From Jeff Horton
on 18-May-2007
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Arrived at SRQ past closing time, but was lucky enough to catch Mike still closing up shop. He had no problem parking me and getting everything tied down. Thanks! Jones is always the place to go at SRQ
- From Don Kleinschmidt
on 02-Apr-2007
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Visiting the Sarasota area, I parked my Cessna 182 for two weeks with Jones. Their tie down rates was reasonable and service was excellent.
- From Steve Schoettle
on 06-Mar-2007
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If you need a "fancy facility", go to Dolphin. If you want friendly staff that will do anything you need with a smile on their face, taxi a bit longer to Jones. Facilities are fine, service excellent. Used them this past weekend with wonderful results.
- From Stan Crader
on 31-Jan-2007
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Great FBO, rental car was waiting for me when I arrived, and airplane pulled up and waiting when I returned. Very friendly staff. Easy in and out...
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