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From Trish Drew
on 31-Oct-2011 |
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We frequently go into Santa Rosa for lunch, dinner, or to ride our bikes. Joyce has been so accommodating at getting us a hotel and car for a last minute trip in, and line service has always been excellent, very attentive and friendly. We highly recommend using Sonoma Jet Center!
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From Glenn P. Greiner
on 21-Oct-2011 |
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Ron and Dave at Sonoma Jet Center were exceptional towards the care and needs of Embry-Riddle Aeronautical University, Eagle Flight Research Center's, Green Flight Challenge's aircraft and competitors (students). Could not have performed as well as we did with out their help and your gas. Thank you all.
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From Jeff Soderberg
on 22-Aug-2011 |
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We arrived in KSTS a couple of days before the annual Santa Rosa air show. The staff greeted us and delivered our rental car to the ramp with the usual level of courtesy and efficiency. On our departure date we were lucky enough to arrive in enough time to enjoy the air show at SJC and be treated to a BBQ lunch by the owners. It was a great experience - we will definitely be returning!
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From Bob McGregor
on 09-Aug-2011 |
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Called the morning of our departure and they arranged for an Enterprise car. Not only was it waiting for us on arrival, but it had been upgraded at a price equivalent to the best I could find on the Internet. Our plane was quickly chocked and we were on our way. After our departure, they moved the plane to the tiedown area where it awaited our return, fueled as we had requested. The whole process was a breeze, everyone was friendly, the facilities are spotless, and WiFi had us updated before we headed out the door. We'll certainly stop here again.
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From Dave Hughes
on 30-Jul-2011 |
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We had a wonderful experience at Sonoma Jet Center. We met the owner's daughter (on two separate occasions) and our two three-year-old granddaughters fell in love with her. They talked, colored and became friends. We will be back to SJC. Thanks for the hospitality.
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From Ryan Setting
on 28-Jul-2011 |
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Sonoma Jet Center provides service that greatly exceeds the industry standard. They have been extremely competent in handling the rapidly changing needs of our passengers. With more than a dozen visits, we have never been let down. After missing a recent airline flight, Josh (the owner) even flew us to Oakland to make an alternate connection in his personal airplane. We made the connection and got home in time for dinner. Amazing!!!
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From Georgia Griffiths
on 14-Jun-2011 |
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Great service was greeted on the tarmac with nice cold bottles of water and a hello from the staff. New owner has put very nice touches on the FBO.
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From Sharad Santhanam
on 17-May-2011 |
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Flew in to attend a wedding ceremony. They let us use the crew car (a pretty cool Mini!) for no cost. Very friendly and helpful FBO! We will be back!
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From Bryan Painter
on 18-Apr-2011 |
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Stopped in for some business. Loaned me the van for a few hours and didn't give many any charges. Very helpful! I look forward to returning!
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From Sean Stevens
on 27-Jan-2011 |
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Flew in for Martin Luther King Weekend. Rental car was waiting for us. Truly superior service and a friendly staff. We will be back.
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From Inger Fahmi
on 10-Jan-2011 |
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We had to divert into STS due to the weather being below IFR minima at our destination. I hadn't been into Sonoma Jet Center before, but I was impressed. Their line guys greeted us before we'd even shut off the master switch. We didn't need any fuel, just an overnight stay, but they seemed very happy to see us. The facility inside is luxurious and the counter desk staff was pleasant. We'll be back.
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From Andrew Stagg
on 19-Aug-2010 |
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Flown into STS many times, always given excellent service even in 152s and 172s regardless of whether I purchased fuel.
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From Matthew Uhry
on 05-Jul-2010 |
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When we landed a flight assistant appeared on the tarmac and directed us to a spot. He prepared a cool bowl of water for our dog and pulled our rental car right out onto the tarmac then helped us with our bags. What incredible service. We returned the next day for a flight excursion up the coast. Outside, as we fueled up the plane, inside we were offered cold bottled waters for the flight. The facility was bright and clean, in very good condition, and the concierge was a delight. The service and staff and facilities were superb. Wonderful place. Thanks for being so awesome.
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From Craig Groff
on 26-Jun-2010 |
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Flew in on 6/12/10. I would definitely use these guys again. John at the counter was very informative and the line guys were all very helpful. Hangar and fuel price were right in line! Great FBO! They took great care of us! Thanks!
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From Michael Miya, N75740
on 22-May-2010 |
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The best experience I've had in any plane. Flew my 172 to SJC and was treated better than places I've been w/ a King Air. Great price on car rental, great service in all respects. Thanks!
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From Roy Smith
on 17-Apr-2010 |
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A big thumbs up for Sonoma Jet Center. I called ahead and reserved the crew car, which is a very nice Dodge Caravan. Upon arrival two waiting linemen directed us in immediately. The receptionist knew who I was when I walked through the door and had the van ready to go. I did top off the plane with them but they would have let me use the car even if I hadn't. Very friendly folks.
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From Michael B. Clark
on 01-Feb-2010 |
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Couldn't ask for more. Efficient, clean, crew car for two hours, no problem, fueled before I was in the office. Great FBO. Maybe you guys should put on FBO how-to seminars... Thanks.
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From Keith Miller, N1057H
on 01-Nov-2009 |
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I feel so lucky to have chosen Sonoma Jet Center for my home base on my second trip out west from Alabama in my Piper Lance. I've been to many FBO's in my ten years of flying and I can tell you from first hand experience, this is one of the best places I have ever been. Everyone at the front desk was professional and went out of their way for you. Had to get a new beacon/strobe and the mechanic went out of his way to get it repaired in a timely manner and did an excellent job at a very fair price. Out of all my stops from KBHM-KSTS-KBHM this trip, SJC was the best. The controllers are excellant and friendly. I strongly recommend to any pilot goint to that area, stay at SJC. You won't regret it; they are actually one of the few places that treat all pilots like people and go out of their way to make you feel welcome and at home. Give these guys a try and you won't regret it. I'll be back next year.
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From Ryan Flaherty
on 26-Oct-2009 |
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The Jet Center provided excellent care for our Bonanza. Arranged rental car the day before and announced arrival 10 miles out on FBO freq to find ourselves being greeted with our rental car at the airplane. Excellent facility with nice pilots lounge and great staff. Received a thank you note via mail after visit. Well done SJC.
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From Austin Kalb
on 26-Oct-2009 |
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A great FBO. I called then night before and got a good deal on a hotel and car. By the time I arrived it was a GREAT deal as they had negotiated the price down for me! Absolutely no hitches - smooth as silk experience. And this is a great area for a weekend fly-in. Wine tasting and good food. And great views of the Golden Gate Bridge and San Fran on the return trip down south. I will be back soon.
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From John Wilson
on 03-Sep-2009 |
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Went to the Sonoma Jet Center rather than the other FBO because AirNav comments showed it had a crew car. Good experience used free crew car to go to Healdsburg for a few hours. The crew car was an older van, but it was free, so can't complain!
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From Thomas Esgate
on 26-Jul-2009 |
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I stopped at Sonoma Jet Center last Saturday in my Piper Dakota. We were treated as if we were in a corporate jet. I called ahead and they gave me a great rate on a car (go through them directly you'll get a much better rate). Car was driven up to the plane as the engine was shut down. They even asked if we'd like a couple of cold bottles of water to take for the road. Best service I've ever experienced in 20 years of flying. We're going to start making regular stops here to enjoy the coast.
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From Paul P. Nguyen
on 09-Jul-2009 |
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Flew myself to Sonoma today to visit the Charles Schultz Museum. Called the Jet Center to inquire about just transient parking since I didn't need fuel or any services. They told me I could park at the Jet Center, and use their crew van to go to the Museum. Came back at the end of the day to go home, thinking there surely is at least a ramp charge. Everything was free. I log more time in the back of a turbine planes on Part 135 than I log PIC part 91 in a 172. I've been to lots of FBOs. This one is hard to beat. Next time I come up in something that takes Jet-A, the Jet Center will be requested.
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From Jeffrey Mirsepasy
on 07-Jul-2009 |
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Excellent treatment/service! Treated this Mooney pilot like we had a GV. Everything was as it was supposed to be (rental car, prices, professionalism). Probably the 2nd best FBO I have been to in 20 years of flying!
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From Gus Funnell
on 06-Jul-2009 |
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Great FBO. As of early July 2009 access to Kaiser is limited due to construction on the N ramp area - you may find it easier to park at SJC. Not sure when the remodel is scheduled to be done, but appears that it will run through end July 2009.
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From Jared Paddock
on 03-Jul-2009 |
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My girlfriend and I flew in, in a really crappy-rented 172. Joe met us as we taxied in and was very courteous and helpful. The entire staff was exemplary for the entirety of our stay. On our way out, I took a few friends up while my girlfriend waited at the FBO. She was looked after by the same Joe and Marty and a front-desk girl whose name I can't recall (sorry). One of the best experiences I've had. Thanks guys.
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From Steve Alvarez
on 02-May-2009 |
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Our trip to KSTS was perfect, my wife landed our Mooney M20E and I piloted on the return trip home. We both agreed that the Sonoma Jet Center was likely the best FBO that we have been to, as total service goes plus plus plus. I especially like the option of full an self serve fuel. We had called ahead and arranged for a rental car, we were offered a great "Crew" rental rate by the staff. My wife enjoyed the free flight munchies boxes that were available. The owner and staff should be proud of this top notch FBO. When we return, we will know were to go.
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From Keegan Leahy
on 17-Mar-2009 |
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Always love coming into KSTS after a long XC! SJC are very courteous and quick! Decent fuel prices for region, and nice discounts on car/hotel (Enterprise/HGI). Will be back soon!
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