Comments are submitted by their authors and do not reflect the opinion of AirNav, LLC. All comments must adhere to AirNav's Policy on Comments.
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From Carl Rossi
on 21-Jan-2023 |
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Have been stopping at the Sonoma Jet Center now at least once a month for the last 3-4 years, perfect mid-point for food and fuel on San Diego to Seattle flights in our TTX or M350. Consistently excellent service. And consistently pleasant Line and office staff. Most recent visit was yesterday, stopped for top-off and food, while I was away at lunch something happened which I really appreciated-the fuel caps on our M350 are very stiff and often difficult to open, this occurred again while at Sonoma Jet Center and rather than attempting to force the caps open, Line made the correct decision to wait until I returned to ask me if the caps were locked. Good decision! As I learned long ago in the Navy, when in doubt, don't....And I would much prefer people ask if they have a question than forge ahead and break something.
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From Jose Molina
on 07-Nov-2022 |
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Excellent customer service from Jessica, Tony, Amanda and Madison. Very nice amenities. Thanks for the ice cream.
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From Roberto Peon
on 21-Oct-2021 |
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My wife and I were flying from Atlanta to Seattle in our Seneca. Landed in Sonoma. Generally I don't go to FBOs that have "Jet" in their brand because I fear their focus is on the big jets. So on arrival I went to Kaiser, the other FBO. We stayed overnight. Next morning I could not start the left engine. Kaiser could not help. So I called Sonoma Jet Center for help. Ron Cassero their Chief Mechanic and Operations Manager said they were very busy, but given my situation they would be happy to help. He sent a crew to tow my plane to the maintenance hangar. In less than 30 minutes they diagnosed the problem, a dead fuel boost pump. Ron called his supplier immediately and was able to get a pump shipped. It arrived next morning and by noon we were in our way. I must add that the ladies at the FBO office were so professional warm and friendly. Thank you!!
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From Glen Doyon
on 18-Oct-2021 |
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The Sonoma Jet Center was awesome. Great service, great lounge and great complimentary food. But WAAY more important, I had a breakdown while starting up for departure. The maintenance team, Ron, Dave and Cory dropped what they where doing and worked most of the day to repair my airplane and get me on my way. They couldn't have been more responsible or professional. Ron called me the next day to confirm I'd made the 600-mile journey back home safely! I could not recommend more highly.
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From Sean Gunter
on 31-Jul-2021 |
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Best FBO Complementary wine and ice cream. And clean!
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From Christopher Lumsdaine
on 03-Jul-2021 |
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I use this FBO every time that I go to Santa Rosa. Everyone here is always very pleasant and professional. I was confident that my passengers today would have a good experience. My confidence was well placed. Today's flight was for a little seven-year-old with cancer. It was his first flight in an airplane. Haydee and Joel were so pleasant and professional. Haydee even saw to it that the passengers left with "Sonoma Jet Center" hats. That really completed the experience for my passengers. I'm sure they will never forget your kindness. Neither will I. Thank you again. You've earned a customer for life!
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From Michael Vinson - N756HV
on 10-May-2021 |
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SJC does the annuals and all other mx on my retractable turbo charged Cessna. Fully committed, never miss a beat. Start and deliver on schedule. Outstanding attention to detail. Owner requested maintenance accomplished smart and correct. The men and women at Sonoma Jet are simply first rate.
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From Alfred Jones
on 23-Apr-2021 |
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The team at Sonoma Jet has soldiered through the whole pandemic without skipping a beat in their marvelous service. Now they're done a nice renovation of their customer waiting area, quite attractive. Congratulations!
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From Jeffrey Ohmart
on 04-Feb-2021 |
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Sonoma Jet Center has been performing the annual on my Comanche the last few years. After having used other FB0s in the past, the choice for me is clear. I've never been happier, from customer service to fair pricing, and they stand behind their work. Sonoma Jet Center is my FBO of choice.
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From Steve Soldis
on 29-Sep-2020 |
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Really want to thank Service Manager Ron Cassero and the entire staff for their great help in assisting me over the weekend. Upon arriving in Los Angeles, my passenger realized she left her luggage in the trunk of my car. Fortunately, I got ahold of Ron Cassero who took care of our worries by having his team go to my hangar, grab luggage out of trunk and bring it over to the FBO so a friend can grab it and put it on a flight down to LA the following day. My hat goes off to the GM/Owner Josh for having such a willing and helpful team on the airport grounds. Thank you Sonoma Jet Center!
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From Andrei Razsadin
on 29-Jun-2020 |
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When I travel in the area I usually park here, as I've never had a bad experience. Since finding out the owner is a twin Cessna owner I was more excited to visit and see his plane. Well he wasn't there but the treatment was exceptional!!!! Thank you for the hospitality Scott and Angie, I'll be back. They treat everyone like a million bucks.
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Have been stopping at the Sonoma Jet Center now at least once a month for the last 3-4 years, perfect mid-point for food and fuel on San Diego to Seattle flights in our TTX or M350. Consistently excellent service. And consistently pleasant Line and office staff. Most recent visit was yesterday, stopped for top-off and food, while I was away at lunch something happened which I really appreciated-the fuel caps on our M350 are very stiff and often difficult to open, this occurred again while at Sonoma Jet Center and rather than attempting to force the caps open, Line made the correct decision to wait until I returned to ask me if the caps were locked. Good decision! As I learned long ago in the Navy, when in doubt, don't....And I would much prefer people ask if they have a question than forge ahead and break something.
