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From Captain Andrew Sampson, G-IV SP, PrimeJet LLC
on 05-Feb-2010 |
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Ronson Aviation was very professional and easy to work with. We arrived and needed some items our Flight Attendant couldn't find at our departure airport. Loren (front desk) was very helpful and asked the FBO manager (Mr. Wolcott) if they could help. Mr. Wolcott himself, drove to get the items and returned promptly (before our passengers arrived). I recommend this FBO to anyone when you have the opportunity.
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From Tom Macklin
on 26-Nov-2009 |
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I recently passed through Ronson whilst delivering a helicopter. All Ronson staff were professional and courteous and they made me feel very welcome. Special thanks to the shift leaders, Lee and Jeff.
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From Richard Pouch
on 04-Nov-2009 |
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Stopped here due to weather for 2 days. Line staff and Lauren very helpful organizing a rental car, etc. Unfortunately, I filled out wrong arrival date on sign-in form and, when we returned w/ rental car 2 days later, Lauren jumped at my wife as to "Why did you keep the car so long?” Eventually straightened out but reaction was disappointing as Lauren could have checked the dates when I signed in and realized it was wrong then rather than the reaction we got. Assume it was just a bad day. We'll be back.
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From Gordon Coburn
on 01-Aug-2009 |
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Great experience. Line waiting to assist with parking. Rental car contract ready when I walked into FBO. Friendly service. Will return.
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From Jason Davis
on 11-Mar-2009 |
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Stopped in unannounced due to weather. Lauren was quick and attentive to assist our passengers with transportation. She assisted us with lunch by making a car available as well. A/C fueled on time as well. Thanks again Lauren for making our unplanned stop a breeze....
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From Chris Milner
on 03-Jul-2007 |
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A+! Arrived w/family in an Arrow for overnight stay; line and staff were professional and helpful. Delivered rental car planeside, offered directions, the works! Will be back.
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From Chris Walter
on 01-May-2007 |
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GREAT EXPERENCE! Was greeted with a red carpet and a smile. Line Service is TOP NOTCH. The supervisor on the night shift was a great help, helped my passengers to their cars and took care of all the bags. I think his name was Dan. Customer service gave me a great price on fuel too. I notice a lot of people complain about fuel prices, Well welcome to the Northeast. That's just what they are. Ronson is below the average in the area. Will definitely be coming back to Ronson again!
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From Carlos Roca
on 26-Apr-2007 |
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Not a great experience. Called ahead 15 minutes before landing and was assured a crew car was waiting for us, we got there and Susie told us she gave it away because "nobody told me". Then we gave her our written fuel order because she would not take it verbally. The whole time Susie was being rude to people on the phone. When we got back a few hours later, no fuel. Susie apparently lost the ticket. Then we waited for about 30 minutes for them to bring the plane back and fuel it.
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