Harbour Air

at Cherry Capital Airport

From Tyler Folkert on 28-Sep-2008

Always a pleasure flying into TVC. Came in on a PA-28 from Holland, MI on a commercial rating time building trip. Harbour Air is great. My friends and I were treated like we just rolled up in a G-V. Took us via Golf cart to the FBO. Set us up with a crew car for about 3 hours. Service was top notch. Nice town as well. Highly recommend a stop at this Northern Michigan field!
 

From Robert Cochell on 28-Jul-2008

Was in TC to visit relatives and it coincided with Cherry Festival. Everyone at Harbour Air was extremely busy (Blue Angels, other air show performers, fuel orders, busy ramp) but I still received exemplary service. This is a well-managed, great staff FBO, an example of how attention to all customers earns repeat business.
 

From John Otte on 24-Jul-2008

Flew in for Cherryfest and was greeted by GREAT and FRIENDLY controllers. Linemen were great! They brought the rental car right to the plane. I felt like I get red carpet service. I'm looking forward to next year!
 

From Albert Mickalich on 01-Jul-2008

Stopped in for an overnight, called ahead to rent a car with Harbour Air, the car was waiting for us and the line crew was very helpful and polite. This is a must stop, the Leland area north of TVC is great wine country and the people are friendly. Great job guys, I will be back.
 

From Michael Shoemaker on 29-May-2008

WOW! An Exceptional experience! We stopped at TVC for a quick break on our way home. The "Lineman" (like much of the staff he was a 300+ hour pilot with multiple certificates and was associated with the local flight school) noted an oil leak while refueling our plane, which we might not have noticed on our way back out to the plane. We were faced with a difficult "No Go" decision in the face of get-home-itis, but the staff provided outstanding hospitality that made it easy to make the right decision to stay: They called an on-call mechanic, helped after hours to find us a hotel, food, and provided us a courtesy car. This was well-beyond customer service- this was aviation-community hospitality. Keep it up Harbour Air!
 

From Brian P. Johnson on 20-Apr-2008

Return to Traverse City again today (first time this year) and the guys at Harbour Air were great! Met us at the plane, shuttled us back and forth, helped with a screwed up rental car reservation (not Harbour's fault)... All round a good crew and willing to help in any way they can.
 

From Leonard Bernard on 22-Mar-2008

Flew into TVC this afternoon for lunch and parked at Harbor Air. They met us at the aircraft and provided us with a courtesy car to go into town for lunch. Topped off the tanks. Refused payment for gas in the car. Very comfortable FBO with all amenities. Top service. Highly recommend them and would go back.
 

From B. Oostindie on 26-Dec-2007

Had a great experience at Harbor Air! Met me at the plane with the courtesy car, took care of my plane while I went into town, and then refused money for courtesy car gas when I left! Friendly, helpful staff. I recommend this FBO to anyone!
 

From Julie Jones on 13-Sep-2007

The staff at Harbour Air is terrific! Joe and Brad helped me with a car rental mess through Budget. They were helpful, polite, and they had great attitudes! Joe went above a beyond helping me with the car. Harbour Air is the place to go!
 

From Richard Traunero on 16-Jul-2007

Very nice FBO. Line men very courteous and helpful. Enterprise will not leave cars there, you have to be picked up and taken around the field to the terminal bldg to process. $5 tie down fee per night.
 

From Wilbur Jones on 01-Jul-2007

Harbour Air rocks! They are fast, friendly, efficient, AND reasonably priced. One of the best FBO experiences I've had. They even pick you up at your parked plane in a golf cart and transport you to the FBO office.
 

From Robert Cochell on 28-Jun-2007

First class experience! Met promptly, arranged tie-down, transportation (cart ride to and from aircraft), fuel was moderate and line crew and office folks were "out-of-their way" helpful and accommodating to my "first time flying" relatives. The family was shocked with the difference between flying commercial and GA; this FBO was a major positive factor. Jacob and John arranged for a plane wash at a modest fee. With this level of service/expense I will always use Harbour Air.
 

From Dave Higbie on 27-Jun-2007

These guys do it right. We had pre-arranged a rental at AVIS (at the advice of Harbour Air, since they said Enterprise will no longer deliver to the FBO). About 20min out of TVC we called Harbour UNICOM and told them when we'd be on the ground. By the time we turned into the parking area the ground crew was there to direct us to the tie down, and our car was ready and waiting. A quick unload with help from the crew and we were on our way in 10 minutes. Service was just as good on the departure end. Settled the bill, drove the car to the aircraft, loaded up, handed the car keys to the crew and we were on our way. I HIGHLY recommended Harbour if you're headed to TVC.
 

From Daniel Wiley on 13-Jun-2007

Landed at KTVC unannounced, and was met immediately on the ramp by a friendly line worker that quickly chocked the wheels, and tied the aircraft down. Since we hadn't called ahead for a rental, he offered us a pop-up rental that was at the FBO. We were on our way in a hurry! Great service, and great people. We'll be back this summer!
 

From D C Whitehead on 07-Apr-2007

On March 24, 2007 I flew to KTVC on business for 2 days and left a fuel order to top off my outboard tanks. Just before heading back to the airport on March 26 I received a call from Harbour Air apologizing for mistakenly filling all 4 tanks. I told them I would be well under gross weight and not to worry, but When I arrived to settle the bill the manager would not allow me to pay even a discounted rate for the extra 40 gallons placed in the mains, although I was certainly willing to do so. FBOs with this level of customer service can count on repeat business from me. Based on this experience, I would unhesitatingly recommend Harbour Air to other pilots.
 

From Chris Nesin on 09-Mar-2007

Stopped in during February. COLD. Line service was out to park us and help unload. Enterprise rental car was waiting on the ramp. Price of gas was not too bad. Very friendly. Good service.
 

From Jerry Eichelberger on 18-Dec-2006

Was in twice in 3 days in a Citation XLS ... Excellent line service and nice clean FBO. I recommend this FBO to anyone visiting the Cherry Capital.
 

From Jeffrey Kyff on 26-Sep-2006

Always good, friendly service.
 

From Patrick Kraft on 21-Aug-2006

Very professional FBO. Services were very fast employees were very professional. Will definitely use them every time. Highly recommended.
 

From Warren Bishop on 16-Jul-2006

Harbour Air was very friendly and helpful when we flew in with our Comanche for a 3-night stay. We had neglected to pre-arrange delivery of the rental car to the FBO, but they gave us a ride to the passenger terminal within minutes of our arrival. They greet you with a golf cart to transfer luggage to their modern and comfortable building. We felt that we were treated just as well as the people who arrived minutes later in a Falcon bizjet.
 

From Joe Selch on 14-Jun-2006

Line guy greeted my Cherokee and had it chocked and tied before I could even get out. Then, he returned with a golf cart to get our luggage and us to a waiting car. Upon return, another friendly guy returned us to the plane in a Suburban (we'd bought two cases of wine) and we chatted about our homebuilt projects until I was ready to go. Friendly, courteous service on two trips to TVC - both in tiny planes and without fuel purchase.
 

From Jeff Pernick on 04-May-2006

I've stopped 3 times now over the last couple of years in my 172XP and had nothing but great experiences with Harbour. They have very nice facilities and wonderful people. They met me at the runway turn off with a "follow me" truck, helped with tie down, and provided everything I needed. Robert even remembered that he had taken a photo of me landing at a near by fly-in a year ago and emailed me a copy.
 

From Cody Bohachek on 15-Mar-2006

Service was great just called ahead. Got parked immediately gave the guy our fuel order and was handed the keys to the courtesy car. Plane was ready to go as soon as we arrived back at the airport and we were on our way within 10 minutes
 

From Ranon Amundson on 26-Feb-2006

Arrived at TVC and Harbor Air on Satuday Feb. 25th. The Line Guys marshalled us in to place, rolled out the red carpet, chocked the Meridian, and helped unload our bags in to a waiting suburban. We where wisked around the airport to the new airline terminal on the south side, where we picked up the rental cars. They put the plane in a heated hangar over night. Upon our return Sunday the Line staff pulled out the plane and put us front and center. We where fueled and on our way in no time. Great Service! I would definetly recomend Harbor Air. They have a nice facilities, with a great pilot's lounge and flight planning room.
 

From G. Kobishop on 13-Dec-2005

Great staff - Rob was especially helpful as I needed a ride over to the commercial terminal to pick up the car.