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From Holton Hancock
on 28-Nov-2011 |
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Came in late Sunday afternoon to bring a friend to pick up an airplane. We called in and said we'd be arriving after closing time, but they were willing to stay a little after to pump some fuel for me. They also worked with us on taking a card over the phone. Great service and help overall! Will be back!
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From Jon Joseph
on 21-Nov-2011 |
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Flew clients into Oxford airport in light jet. Were parked a quarter mile from the FBO. Client’s transportation cannot be brought planeside. No hangar space available, University had a jet, but no one there could tell me what kind of jet. No maintenance on field, either. Staff was not interested in serving customers, very disappointing.
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From J Payne
on 26-Sep-2011 |
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I had a LONG week of dodging weather on a trip across the south and needed to overnight unexpectedly in Oxford. These folks took excellent care of me, hooking me up with a courtesy car for the night (not just an hour or 2) and finding me a very nice discounted hotel room. The FBO is new and comfortable, and the people made me feel important and special during a tough trip.
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From Clayton Starwalt
on 08-Aug-2011 |
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Excellent service, very helpful in finding hotel and setting up transportation for overnight stay.
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From Bert Greenwalt
on 13-Sep-2010 |
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I landed mid Sunday morning and was met by a lineman in front of the terminal. I used the crew car (nice minivan, two hour limit, first come-first serve) to go to lunch downtown while the airplane was fueled. The terminal is very nice. I will be back.
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From Glen Bowen
on 12-Jun-2010 |
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Stayed in Oxford for a wedding, landed late morning in our 182 on a Friday and were welcomed by a lackadaisical staff. Lineman led me in front of the very nice terminal building and immediately seemed displeased he had to work. I was rudely told I must move the plane to the tiedown area (not close), was offered no luggage or golf cart assistance, and he went back inside to sit. The woman in the lobby was just as uninterested, and when I asked to have the plane topped off she (and the lineman sitting down inside) seemed relieved I was not returning until Sunday so they could wait to do their job. I was the only operation of the day. A point needs to be made to the airport manager that your line and front office staff is the face of your operation! Perhaps I have been spoiled with good service at most of the places I fly, but that should be the standard. There are no other options when traveling to Oxford, MS (which is a great town), but don't expect much out of the airport staff.
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From D. McGrew
on 14-Jan-2010 |
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Landed at Oxford after dark and only 2 minutes before closing time. Lineman was there to marshal us in, very friendly, called a taxi for us. Very nice place; we'll be back.
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From Rick McCue
on 01-Jan-2010 |
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Landed mid-morning at Oxford and discovered that the FBO was closed for the entire university holiday. A lineman was sitting in the fuel truck with the engine running and said that he would have to charge a $120 callout fee to fuel our Navajo. We will not be back.
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