| Comments from AirNav users |
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- From Dan Corbett
on 08-Dec-2008
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I brought my Cherokee to Southwest Platinum Aviation, which is now Lone Mountain Aviation, for a simple starter change. I was quoted $250 to $350 for a rebuild and labor. The bill came out to $900. They installed a starter from Cessna that required me to change the battery cables ($1000.00). Be cautious of a company that keeps changing their name. They were not helpful afterward, and claimed this person and that person no longer worked there.
Response from Kenneth Scherado Jr., President, Lone Mountain Aviation In response to Mr. Dan Corbett's comments in December of 2008 I would like to talk to him about the incident in question. I own Lone Mountain Aviation and yes; I did purchase Southwest Platinum Aviation last year. I tried in vain to find a work order or reference to the problem he had and cannot locate any records with his name on it. Lone Mountain Aviation has built a strong reputation for being fair and honest to all customers and my door is always open for discussions to resolve issues. If Mr. Corbett would please contact me at Lone Mountain I would be happy to try and find out what happened when he had his work done at Southwest Platinum before I bought the company. My number is 702-309-2200 and just ask for Kenny
- From Randal Whittle
on 10-May-2008
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On a Saturday in the LA Area, I had a problem with Landing gear. Required the emergency procedure to get it out, then it wouldn't come up. I HAD to be in Vegas for business early Monday morning. Kenny answered the phone on a Sunday and confirmed they could look at it when I came in Monday. I flew in from LA (with the gear out), left it with them while I was on business, and they took care of it promptly. When my business was done a few days later, I flew out with working landing gear. WONDERFUL! THANK-YOU Kenny & Jim! Its great to know you can trust some mechanics away from your home field.
- From Ryan Kidd
on 28-Sep-2007
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Kenny and Jim are always very helpful! Thanks for the great work on my 182 - N2366G.
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