Comments are submitted by their authors and do not reflect the opinion of AirNav, LLC. All comments must adhere to AirNav's Policy on Comments.
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From Don Cope
on 17-Oct-2024 |
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RBD is an excellent airport and the service at Ambassador is outstanding!
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From Tim Kevin McWilliams
on 06-Oct-2024 |
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Nice folks and attentive line crews. Nice facility as well.
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From Adam Ratner
on 04-May-2024 |
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Fantastic service! Dena, Veronica, and the rest of the team are extremely friendly and customer service oriented. Highly recommended. KRBD is also recommended as an excellent GA gateway to downtown Dallas.
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From K Snead
on 27-Aug-2023 |
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A clean, modern facility. Friendly and knowledgeable staff. This is a great FBO.
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From Dean Schwertfeger
on 14-Apr-2023 |
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Flew in today and did a quick turn. Line folks and front desk people were spot on!! Excellent service, and super friendly people. Highly recommended!!
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From Stefan Buca
on 03-Feb-2023 |
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Excellent FBO! Everyone is extremely helpful and nice. The facility is top notch as well! Special thanks to Brian who went out of his way to get me out of a bind! The line guys are well trained and know what they are doing. Definitely recommend using Ambassador when stopping at Dallas Exec. Easy access to Dallas downtown/uptown via Uber, and the airport is much less congested than Addison/Love.
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From Don Richie
on 20-Sep-2022 |
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I have gone into Ambassador Jet a couple of times to pick up and drop off Angel Flight Patients. These folks bent over backwards to help. All I can say is thank you for being as gracious as you are. Your service is wonderful, and I cannot say enough about your staff!!!
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From Allen Jones
on 05-Sep-2022 |
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I regularly pop in to fuel my TBM and I always receive professional and friendly service. Great job Dena and crew!
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From Chuck Stallings
on 30-Aug-2022 |
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Dena & the gang give consistently good service
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From Tod Forbess
on 01-Aug-2022 |
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Easiest and fastest Airport/FBO to downtown Dallas! It is only 22 minutes to Las Colinas!!!! Nice FBO amenities! "Jet Center" is in their name...But they treated this Skylane driver like a pro. IFR: Good approaches with a tower and radar...Easy transition from Regional Control. No long "release times" on the go. VFR: Easy out or under the Bravo airspace to the south. If it has been a while since you have been to Dallas Executive Airport (aka Redbird for the old timers!), next time you travel to Big D, make Redbird your destination and Ambassador your FBO. You will be glad you did!!!!
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From Mark Congco
on 25-Jun-2022 |
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My go-to in the Dallas area. Dena, Francisco, Diana, and Veronica are all fantastic as always. Left an expensive pair of prescription sunglasses and they were kind enough to offer to ship it, but I come here enough that they held onto them until I needed to be in Dallas again. Enterprise rental car was on point as always. Just discovered that I don't need to rush if I don't need any services and get back after the FBO closes. Just check with the desk for the code and enjoy your time in Dallas, even if you don't get back until 1AM. If you need services, there is a call-out fee.
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From Bryan Bogle
on 09-Apr-2022 |
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Friendly staff nice, facilities, and the best fuel prices I've see (especially with AirBoss) in North Texas. Also got a chance to see the B36 and B24 taking trips around the pattern. Also let us use the crew car for a couple of hours! We'll be back!
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From R Hill
on 06-Mar-2022 |
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Dena makes this FBO feel like the South. She and her linemen are good. The engines are just turned off on the Citation and the car is pulled up and everyone wants to help with the luggage. She greets you at the lobby and ready to assist with what we need. Great Metroplex FBO.
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From Matt Cortigiani
on 05-Feb-2022 |
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My company and I always have the most wonderful experience when working with Ambassador. They are unparalleled across the country in hospitality and customer service. Whenever one of us gets assigned to RBD, one of the first things we say to each other is "Hooray, we get to see Dena again"! No matter how long it has been since one of us has been to Dallas, Dena always remembers every one of our faces and is there to greet us with a warm smile and a full bowl of chocolates
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From Koby Wilson
on 31-Jan-2022 |
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Amazing FBO that goes above and beyond to help out! I landed there late one evening and was stuck for weather. Struck out on getting a hotel myself. Corinne was able to secure us 3 rooms within about 10 minutes, gave us directions to the hotel, and food recommendations. She made sure the plane was in a good spot for the night and the line guys had us fueled and ready for an early departure the next morning. 10/10- would recommend, especially compared to other airports/fbos in the Dallas area.
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From David Vingiano
on 31-Oct-2021 |
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The best FBO in the country! Everyone from Brian the General Manager to Deana, Deanna, Corrine and the entire line staff will go out of their way to help in any way possible. It's truly a refreshing experience after going to so many Signatures, Atlantic's, ect... Besides the great service and prices you can't beat the convenience getting to downtown Dallas. Never had to wait more than 1 minute for IFR release. There's no question that I would choose this airport and FBO over KDAL any day of the week.
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From Sebastian DaValle
on 26-Aug-2021 |
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Thanks Dena for helping us out every time we're passing through Dallas Exec. She always goes the extra mile and makes us feel welcome. A bright spot in our busy day!
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From Jeff Perkins
on 12-Jul-2021 |
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Awesome service and knowledgeable staff! Thanks to Dena, Hunter and Omar for you help and care taken with our airplane. Great team at Ambassador Jet Center!
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From Mark Congco
on 21-May-2021 |
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As always, the crew at Ambassador Jet goes above and beyond to take great care of us. I fly a piston single but have flown in a jet to Ambassador and the treatment is exactly the same. I feel like a valued customer even if I can't put 600 gallons of jet A each time I visit. Also, their rate with Enterprise can't touch their competitions, which was more than double the daily rate. The fuel is full serve and incredibly reasonably priced for the amenities including a last minute rental car and availability of hangar if there was to be inclement weather. Thanks to Martin for promptly meeting us as we radioed in and bringing our rental car planeside to offload bags. Big shoutout to Deana who is always super sweet. Corinne took care of us when we departed and asked to pull the plane up front to the terminal, which was greatly appreciated.
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From Jon Stansel
on 04-Mar-2021 |
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Ambassador Jet Center at KRBD sets the standard for FBO operations. Their customer service is second to none and is my go to FBO when flying to the Dallas area. I arrived today thinking getting a rental car wouldn't be a problem without a prior reservation only to find out that all of the rental car companies were sold out. Thanks to Corinne DeFrank for pulling a rabbit out of the hat and finding a car for me. It would have been so easy to just say that nothing was available but she immediately starting making calls to her contacts and on about the fourth call, she located a car for me. Thanks for the great service.
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From Jim Dippel
on 05-Jan-2021 |
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I have never had a bad experience using Ambassador. From the line personnel to the office people, everyone is fast on service, cheerful, friendly, courteous and helpful and they always go out of their way to make stopping in a pleasure!!
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From Lonnie Steverson
on 23-Dec-2020 |
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Very great stop. Good fuel price and vey helpful. Thanks Corinne for getting a car on drop of hat. Highly recommend this place for fuel stop.
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From Stanley Victoria
on 21-Dec-2020 |
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Very nice people at FBO, they went out of their way to accommodate our passengers and the flight crew. Dena was especially helpful in getting the flight up and running again after we locked ourselves out of crew car on the ramp planeside. I didn't do it, I didn't do it. She also made some great suggestions for lunch. Thanks again Dena
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RBD is an excellent airport and the service at Ambassador is outstanding!
Nice folks and attentive line crews. Nice facility as well.
